Ourisman Chevrolet of Bowie

We can't thank these great folks enough for all of their help in getting us a new 2010 Avalanche. All were wonderful people and all did their jobs well .Also the internet gal Ms. Meredith. We now have help in getting us a new 2010 Avalanche. All were wonderful people and all did their jobs well .Also the internet gal Ms. Meredith. We now have a new Chevy Dealer who we are proud to support. I hope to recommend a lot of friends, family and clients from our business as well. Can't say enough nice things about Ourisman Chevrolet of Bowie from the ownership and on down through all of their employees. We were introduced to the very welcoming service dept. as well and certainly will stay with Ourisman Chevrolet for all of our service needs.We will certainly return there for all of our future Chevy purchases. Congradulations to GM for having an outstanding Chevrolet Dealership in Ourisman Chevrolet . They are without a doubt the very best !!!! Our sincere THANKS to all !!!! Sincerely, Dr. & Mrs. Michael M. Mercado More

my experience at Ourisman Chevrolet of Bowie was fantastic. All of the people that I worked with there were friendly, courteous and patient, but most of all they worked with me to reach an exceptio fantastic. All of the people that I worked with there were friendly, courteous and patient, but most of all they worked with me to reach an exceptional and fair price. They were upfront and honest about their costs, and we were able to negotiate a great price and payment that I feel comfortable with. More

Called dealer and Chris Johnson responsed. We asked to see two types of cars. Chris invited to come see the models we requested as they had several kinds of both vehicles to see. We meet with Chris that see two types of cars. Chris invited to come see the models we requested as they had several kinds of both vehicles to see. We meet with Chris that day and he explained and answered our questions. We were able to drive both types. Chris did not pressue us to buy a better model or a more expensive one. We went home to decide what we wanted and called back the next day to tell Chris we had decided on the 2011 Equinox LS. Chris said it would be ready and when we arrived it was ready. We drove the vehicle, completed the paperwork and were home by dinnertime. We could not believe how easy this whole transaction occurred. My wife and I visisted a number of dealerships looking for the right car for us. Most dealers wanted to show us more expensive models and were in some cases unwilling to say they could get the model we wanted!! We fully recommend Ourisman of Bowie as they provided the best car buying experience of my 70 years. Chris Johnson was the most outstanding salesman we have meet: knowledgeable, friendly, no pressure, called back with info., showed us several vehicles, sat in the car with us and explained on-star/phone/equipment,and walked us through the paperwork. We drove 60 miles to get our vehicle and found a Great salesman, & great guy. More

Great and Friendly staff! Easy to work with, no games, they want to sell cars! Joseph was patient and explained all of the cars options, OnStar options, XM radio he made it fun. They came right out with they want to sell cars! Joseph was patient and explained all of the cars options, OnStar options, XM radio he made it fun. They came right out with the best price, no Haggling needed! Thanks for the great experience! More

I originally went into the dealership just to look at the new Camaro and get a trade in quote on my Ford Edge. Missy Heim approached me and was very helpful in showing me the new Camaro and everything they h new Camaro and get a trade in quote on my Ford Edge. Missy Heim approached me and was very helpful in showing me the new Camaro and everything they had to offer. She also got the ball rolling on my trade in quote pretty fast. Missy really took care of me and made me feel like she really cared. I have unfortunately met my fair share of bad employees and Missy is definitely not one of them. I would definitely refer any friends or co-workers of mine to Missy if they were interested in buying a car. Also, Missy went out of her way to bring over my new Camaro on a Sunday from their sister lot which was closed so I could see for myself if I even liked the white Camaro. I am equally happy with my purchase as I am with the great care I received from Missy while working with her. More

I took my 2010 Equinox in to have a Service Airbag warning looked at and they all but flat out refused to look at my car. I called to make an appointment on 6/24/10 and the earliest time I could get w warning looked at and they all but flat out refused to look at my car. I called to make an appointment on 6/24/10 and the earliest time I could get was on 6/30/10 at 3pm. I show up and explain the problem. The rep I dealt with (Shane) gave me every excuse he could come up with to not look at my vehicle. First it was oh it could take several hours to look into the problem. Then it was oh I've been seeing lots of 2009 and 2010 cars that have an Air bag alarm go off and then they go away. Next it was, oh its not happening right now then we can't do anything. I explained that it was happening at random times and I can't predict when it would happen again. Then he tells me that there is an issue with the sensor in the passengers seat that will sometimes register a small amount of wait and then kicks an error. The error will take some time to clear. He told me if that was the problem, he won't waste his technicians time troubleshooting the problem. At this point I was a bit upset. Then I get the guilt trip answer. If you want to we can look into it, but it may take several hours or days to fix the problem. But he again tells me, he doesn't want to waste his technicians time if its just the sensor issue. Here's a thought, if you know there are issues with Airbag system sensors. Don't you think you should document them. Also made the comment, he again didn't want to waste his time or Chevy's time with a small issue like the sensor problem. So they let me walk out of there with out doing anything to my vehicle when I was telling my Airbag system was issuing warning. I could have insisted that they do something, but I have lost all confidence that they will do anything. I can't take the chance that they will take my car and just park it around back for two hours. Then bring it back to me and say they did troubleshoot it, when they really didn't do anything. I will wait for it to happen again and then find a place with a service center that takes my issue seriously and won't let me walk out the door with a potentially hazardous vehicle. More

I am very happy with my new car and with the whole experience of buying it at this dealership. Missy Heim was absolutely wonderful to work with and made me very comfortable throughout the entire proc experience of buying it at this dealership. Missy Heim was absolutely wonderful to work with and made me very comfortable throughout the entire process. She was very friendly and extremely knowledgeable, and offered suggestions based on what I was looking for and what she thought I would like. The car I ended up buying was one that she suggested I look at, and it turned out to be perfect for me. Missy couldn't have been more helpful, and I can't thank her enough for making my first car buying experience so positive! I would definitely recommend Missy and this dealership to others. More

It was a pleasure to work with Missy Heim to buy my new car. I had not bought a car in awhile and she made it easy. I will come back every time to buy from her and have told my family and friends of my e car. I had not bought a car in awhile and she made it easy. I will come back every time to buy from her and have told my family and friends of my experience. Also Lisa (in finance) was a jewel to work with as well.. GREAT JOB EVERYONE! I LOVE MY CAR!! More

Missy Heim defines what car sales should be. A day which I had been long dreading turned into one of this year's more pleasurable experiences for me; moreover, in the process I would like to say I gained a I had been long dreading turned into one of this year's more pleasurable experiences for me; moreover, in the process I would like to say I gained a new friend. I had some budgetary restraints going in, and right off top, Missy Heim provided me with a detailed and professional listing of what they had available in my price range. In an organized fashion, Missy then led me through each car out in the lot. The entire time, I felt an aura of honesty exuding from Missy Heim. Not once did I feel pressured or uncomfortable with Missy Heim, and that is a HUGE positive when going through the car-buying scenario. Everyone is aware of the negative cliches associated with car sales, and I am so genuinely happy to report that Missy Heim fits none of these negative connotations. Whereas my brain has been trained to think "fake" when dealing with car salesmen, Missy Heim was the opposite. She was real. She was on my team. Not once did I feel as though she was looking out for her own interests, I truly felt as though Missy Heim was looking out for MY best interests. In closing, I will make sure that any friend or family member who needs an automobile will go through Missy Heim because my experience with her was SO pleasurable. More

Missy was the best salessperson I have ever dealt with. she was informative, pleaseant and honest. She worked with me on her day off because there was confusion about the price. She walked me through the she was informative, pleaseant and honest. She worked with me on her day off because there was confusion about the price. She walked me through the on star, the mechanics of using the features, etc. I will definitely tell my friends about her. Levette was also very helpful. She worked to find me the best possible financing options. More