Ourisman Chevrolet of Bowie

Ourisman of Bowie Me and my wife was really impress Ourisman of Bowie Me and my wife was really impress with Mr John turner customer service skills yesterday and the way him and the used car manage Ourisman of Bowie Me and my wife was really impress with Mr John turner customer service skills yesterday and the way him and the used car manager and finance team handle our deal yesterday.......after looking for months and going to different dealerships getting the run around we did not get that type treatment at Ourisman Bowie ....... We love the car and the service Mr Turner and staff went beyond beyond to handle our deal and it was a blessing even down to the phone receptionist was Perfect...... Thank you Thank you so much :) (1sgt Ret USMC) Lonnie D. Stancil ll Lead Anti terroism Officer P2E Operations 10119 Beach Road, Bldg 322 Fort Belvoir, Va 22060-5802 W: 703-704-2316 lonnie.d.stancil3.ctr@mail.mil More

I stopped in to have a headlight replaced. They were able to see me right away and within the hour, I was driving away with two working headlights. The service was timely and the staff helpful. I gave the pr to see me right away and within the hour, I was driving away with two working headlights. The service was timely and the staff helpful. I gave the price a good rating because it cost over $166 due to the labor cost. With advanced technology, it is no longer the case that you can pop a worn bulb out and easily replace it with a new one. More

I brought my car in twice to the dealership. First time, they couldn't communicate with the car's computer. Tried for 3 hours. Took it to another dealer - fixed in 15 min. At least they didn't charge me. they couldn't communicate with the car's computer. Tried for 3 hours. Took it to another dealer - fixed in 15 min. At least they didn't charge me. Second time,charged me for 2 hours of work to fix computer issues. 1 week later the problem was back. No confidence in service department. Other dealer heard similar issues from other customers. Closest to me, but I don't want to go back to them. More

I have purchased 3 Chevrolet vehicles in the past and Ourisman Chevrolet Service Manager Joe White has taken care of any and all problems I have had. Ourisman Chevrolet Service Manager Joe White has taken care of any and all problems I have had. More

Our car had a problem and Buddy resolved the issue. He treated me with respect, dignity and courtesy. He came up with solutions that were cost effective and took care of the problem. He tries to solve the treated me with respect, dignity and courtesy. He came up with solutions that were cost effective and took care of the problem. He tries to solve the problem as if it was his own car. Buddy is one of the best employees Ourisman Chevrolet has and needs to be recognized for his professionalism, courtesy, and problem solving skills. I could go on and on, but I will just say "thanks" to Buddy and wish everyone at Ourisman Happy and Safe Holiday season and a very Happy New Year. Thanks again, Diamond P. More

Start to finish, not a bad experience. This was the 2nd time both my wife and I each bought cars at this dealership the same day. That says alot. time both my wife and I each bought cars at this dealership the same day. That says alot. More

Please make sure you check the price of the vehicle through out the process. I purchased a Vehicle NEW a it was missing items from it.The dealership took 3 weeks to replace items from my truck. The s through out the process. I purchased a Vehicle NEW a it was missing items from it.The dealership took 3 weeks to replace items from my truck. The sales people will smile in your face until you make your purchase afterwards you will get email lying about how good their services is. Try calling the dealership with a problem and see how long in takes to speak with someone or even resolve the issue. Customer service was the worst ever*** Last year I purchased a new vehicle and it broke down on 495. This year I purchased a truck and they offered 1 free oil change because this was the 2nd vehicle I brought. Buy at your own risk***** More

Had the great occasion to purchase a 2012 Chevy Cruze and Mr. Goins was extremely helpful in that purchase. On the occasions, that I brought the car back for service, the entire crew was very accomodating a Mr. Goins was extremely helpful in that purchase. On the occasions, that I brought the car back for service, the entire crew was very accomodating and friendly. The services were done properly and in good time. The experience with Ouisman of Bowie, MD is a delightful experience. The atmosphere is very condusive for waiting for the car to be serviced. It is bright, very clean and cheerful. This always resonates with me. I am recommending everyone I know who is looking for a car to go to Ourisman of Bowie. Also, I had the delight of having a Chevy Cruze party. That was quite an occasion. I know that it was a promotion but what a grand idea. It was wonderful. Thank you so very much. All customers want to feel appreciated and I truly feel apperciated. Once again, thank you. More

great experience. the sales person was very knowledgable about the Chevy Volt which was the car I was interested in. Jason was enjoyable, professional and made the buying experience pleasant. he answered about the Chevy Volt which was the car I was interested in. Jason was enjoyable, professional and made the buying experience pleasant. he answered all my questions and took the time I needed to be sure I was making a great car purchase choice. I would definitely recommend him and the dealership to anyone interested in a Chevrolet. my original plan was to see and drive the Volt then go compare it a Toyota Prius. after my time at the dealership and the service I got I decided the Volt was for me and did not go and compare it it the Prius. I was sold on the Volt and Ourisman Chevrolrt thank you. Colleen Miller More

Ozzie, was an excellent sales person. He test drove the vehicle with my daughter, provided outstanding customer service. Came in on Father's Day to discuss the purchase with me and worked tireless in prov vehicle with my daughter, provided outstanding customer service. Came in on Father's Day to discuss the purchase with me and worked tireless in providing a cost for the vehicle that we culd afford. Ozzie also coordinated with Chris Goins on the negotiated price and Chris also provided excellent customer service during the entire vehicle purchase. I would recommend both of them to my family and friends who are looking to purchase a Chevrolet vehicle. They made one of the most stressful purchae a new car very relaxing by woking close with you and putting you at ease during the negotiations. Excellent customer service during the entire purchase process and my Daughter was truly happy when she drove off the lot with her new car in tow and we can contribute her excitement with the dedicated and outstanding service provided by Ourisman Chevrolet team. More