Ourisman Chevrolet of Baltimore

Online buyer beware. This is one of the dealerships that baits you in with a lower internet price and then once you are there they switch to a much higher price due to a “reconditioning” fee. baits you in with a lower internet price and then once you are there they switch to a much higher price due to a “reconditioning” fee. More

I have brought many cars in my life time and I must say this was the best experience that I have had. Devlin did not hassle or hurry me. He gave me the time to ask any questions that I and my husband had. this was the best experience that I have had. Devlin did not hassle or hurry me. He gave me the time to ask any questions that I and my husband had. He was all around great. If I needed to buy another car today or tomorrow he would be my go to guy. Thank you so much Devlin. Let me also add the whole staff I had to deal with that day was great. I was so impressed when I was walking out of there in my brand new car and had not even produced a cent to them yet, but they trusted it was not far behind. Thank you to you all and my God bless and prosper your business and families. More

My first Chevy, glad I came here. All around great people and very informative. Leslie C.was very helpful, and honestly went over everything to make sure I understood. When ready I will be back for my next P and very informative. Leslie C.was very helpful, and honestly went over everything to make sure I understood. When ready I will be back for my next Purchase. More

WOW. This dealership should have its Corvette allocations taken from them by GM. Shame on the management of this place to take someone’s custom order corvette and mark it up 40k and resell. C allocations taken from them by GM. Shame on the management of this place to take someone’s custom order corvette and mark it up 40k and resell. Come on GM. Do something. Do not ever support this dealership. More

Don't waste your time. There are many more Chevy dealers that will treat you WAY better. This place is a joke. False online pricing. that will treat you WAY better. This place is a joke. False online pricing. More

Horrible dealership!!! They advertise false prices just so you come in. They can add as much as $8000 to their online price. They are scammers so you come in. They can add as much as $8000 to their online price. They are scammers More

I would not recommend this dealership. One of the sales managers reneged on the items still owed to me as a customer as well as told me that it was my responsibility to make sure that a GM supplier discoun managers reneged on the items still owed to me as a customer as well as told me that it was my responsibility to make sure that a GM supplier discount code was valid. If the sales manager exhibits this kind of customer service then you can only imagine what kind of service is being exhibited by the sales force. I have never been so frustrated and irritated in my life. More

My experience was one of disappointment and frustration. I feel like the customer service was .interested in getting me to purchase a vehicle that that knew needed work, but failed to perform the necessary I feel like the customer service was .interested in getting me to purchase a vehicle that that knew needed work, but failed to perform the necessary repairs before they off loaded the vehicle on to a consumer such as myself. I took the vehicle back several times for the same repetitive issues, but I was told that they had been resolved, but yet the same service indicator light kept popping up..I only had the vehicle for three months and already had to put out out $ 750.00 for repairs that should have been done to the vehicle prior to the sale of the vehicle. I was also told that the vehicle was inspected prior to me purchasing the vehicle, and I asked for verification paperwork, but it was never provided to me. They specified to me that they paid $ 900.00 for repairs to the vehicle but I still had to take it to a BMW dealership to have the work properly done to resolve the issues that I have had within the three months of purchasing the vehicle. I am very upset with the total lack of professionalism and nonchalant customer service that I have experienced dealing with Oursiman Chevrolet. On security Blvd I would not recommend anybody to go there and get the service I received from the so call finance manager Eric Perez along with the manager from the service department he also was very rude unnecessarily I can go on and on but I am mad as xxxx and I want to be reimbursed for my money I had to spend to get my car straight this is crazy More

Those people are liarThey just waited My time I don’t Those people are liar They just waited My time I don’t recommend dealing with them They just want to trick you be careful dealing with them Those people are liar They just waited My time I don’t recommend dealing with them They just want to trick you be careful dealing with them More

Had my car serviced by Bryan on more than one occasion. He’s very knowledgeable and I’m always very pleased. Cassie is a good communicator and very responsive. I won’t take my Corvette anywhere else for se He’s very knowledgeable and I’m always very pleased. Cassie is a good communicator and very responsive. I won’t take my Corvette anywhere else for service. More