Ourisman Chantilly Kia

The ease of buying a hybrid My cousin referred me to Jordan and she was spot on. Jordan was kind, funny and considerate when we met, he immediately had the car ready to view and My cousin referred me to Jordan and she was spot on. Jordan was kind, funny and considerate when we met, he immediately had the car ready to view and test drive. He took his time and explained all of the Hybrid features, gauges etc.... We took the car out for a test drive and he again was giving me a tutorial of the EVO, and other modes as we drove. Upon arriving my husband join me and we began talking numbers, well no hassling with the price as it was to go to be true and we sat down and started doing paperwork. I also traded in a car and Jordan took it back and had it appraised, helped me clean it out and even took out the county sticker. I have to say this car buying experience went above and beyond exceptions and we have purchased a lot of cars in the past. I will definitely recommend Jordan Owens to anyone that is looking for a car in the future. Good Luck Jordan and Thanks for the bottom of my heart. I love this car. More

A job well done! So you are thinking about buying a Kia? Let me tell you about my experience with Ourisman Chantilly Kia Dealership. In my Opinion this is the dealers So you are thinking about buying a Kia? Let me tell you about my experience with Ourisman Chantilly Kia Dealership. In my Opinion this is the dealership to go to. From the sales men to the associate who drives your car away; when you bring it in for service you can expect to be treated like royalty from a courteous and professional staff. Why even the operator introduces herself when you call. Her name is Gabby. I have purchased two cars from Ourisman Chantilly Kia Dealership. From the moment you enter into the lot the service begins. The salesmen came out to greet us. He let us take our time as we walked around the lot; he explained the difference between the automobiles that we were interested in with total enthusiasm and knowledge. He showed a great sense of pride for the product that he sale. This was quite comforting. As we entered into the showroom we were greeted by Chris Bell he always has such a genuine smile; which makes you feel welcome as if walking into a friend's home. We shook hands. Was introduce to Billy Brown and the Royal treatment began. I never new buying a car could be so much fun. Everyone made you feel so welcomed. Silvia was on top of her game as she made suggestions about the product that would help to protect the purchase that we were about to make. I like the fact that she never pushed the product just explained the pro and cons of the warranties and let us make a decision based on the knowledgeable information that she shared. It started to rain as we were about to leave so Chris suggested that we bring the car back and have it re detailed on a sunny day. There in the service Department we met Gabby what a wonderful person she is. Gabby always greets you by name. She is very helpful rather you are there in person or on the phone. She and the other associates of the service department go above and beyond to ensure that you are pleased with the work that was performed on your automobile. The HR department deserves Atta boy for Hiring such an outstanding team of well rounded employees. For it all starts with the hiring process we commend you for a job well done Sincerely Candis and Donald Owens More

Service. Today a new emergency brake was installed under warranty on my 2014 Cadenza. James (Andrew) White provided friendly and professional customer service Today a new emergency brake was installed under warranty on my 2014 Cadenza. James (Andrew) White provided friendly and professional customer service. Thanks. David Greene More

Respected as a customer Purchased a Kia Sorento from this dealership last week. My daughter had dealt with them about a month ago and praised them for the way they treated h Purchased a Kia Sorento from this dealership last week. My daughter had dealt with them about a month ago and praised them for the way they treated her and gave her a very good deal on a new Sou. Was very happy dealing with the salesman and his manager. We have switched from a Honda family to an Kia family. More

Awesome This is my 3rd Soul I have purchased at this dealership. They are the best! They remember you as a person and not just a customer. Whether I am in fo This is my 3rd Soul I have purchased at this dealership. They are the best! They remember you as a person and not just a customer. Whether I am in for service or to upgrade I always feel appreciated and welcome. Thanks to Ashley, Jeff and Silvia for making the purchase of another Soul another great experience! More

Good Buying Experience I came to the dealership with my mother to purchase a car. Hal was friendly, helpful and well informed. The entire sales staff made the process fair I came to the dealership with my mother to purchase a car. Hal was friendly, helpful and well informed. The entire sales staff made the process fairly easy for a car purchase. I was very satisfied how we were treated and the process. Thank you very much. More

The way car buying was meant to be This was the fourth purchase we made from this Dealer this is the way car purchasing or leasing should be done it was a stress free deal with a frie This was the fourth purchase we made from this Dealer this is the way car purchasing or leasing should be done it was a stress free deal with a friend It started when in the mail in received notice that we could turn in our leased 2014 Sorento for a new 2016 model with terms we would love, so I put them to the test after all what did I have to lose so with a phone call and an e-mailed wish list not believing for a second that anything would come of it, Well I was wrong that night we Received a phone call from the dealership Saying they had the Exact vehicle with all the upgrades bells and whistles we were looking for and with the price that was more than just right an hour later we drove off with our new new 2016 Sorento SXL A great auto from a great dealership. More

Great New Outlook on Car Buying/Leasing My experience was wonderful from the second I stepped in the door to the second I drove off. The Sales Rep. (Farooq) understood and respected exactly My experience was wonderful from the second I stepped in the door to the second I drove off. The Sales Rep. (Farooq) understood and respected exactly what I wanted, he shared all of the options I had. Very open to any and all questions. He had a lot of patience and understanding.The Sales Mgr. (Jeff) was extremely friendly and helpful. There was absolutely no question in the loyalty to me, the customer. His amazing customer service really went a long way and left me with a whole new impression on car buying. Finance (Erin) was extremely knowledgable and helpful, she understood that nobody wants to be sitting in there for hours. She thoroughly explained any questions I had in the shortest most helpful way possible. Upon leaving (after closing) my Sales Rep. was still there with both my old and new car. He had already moved the magnet to my new car, my plates and helped me move everything over. Made sure I had no questions and I understood everything. More

If I am buying a Kia I have owned three KIAs in three years and Kia is a great product, as far as the dealerships in the area this is the one that I preferred to go to I b I have owned three KIAs in three years and Kia is a great product, as far as the dealerships in the area this is the one that I preferred to go to I bought two here in the finance people seem to be really friendly which I know is their job but at other dealerships they seem to be more arrogant in my opinion. The other plus side of the dealership is that they seem to know what there talking about whereas some others that I have gone too don't seem to have a clue rather they would like to distract you with other things More