Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,529 Reviews of Otto Cadillac - Service Center
Sort by
February 20, 2022
The service and employees was on point for me and I was satisfied with the results satisfied with the results More
by ceepacaddy
Verified CustomerEmployees Worked With
February 17, 2022
The service at this location is always great! They are professional and very courteous! The wait time is never an issue as they have a nice customer lounge. They are professional and very courteous! The wait time is never an issue as they have a nice customer lounge. More
by Sviera1
Employees Worked With
February 17, 2022
I was greeted by a friendly lady who took my keys and introduced me to the service manager. He brought me to his office and went over things with me. He was very professional and nice. He then brought me introduced me to the service manager. He brought me to his office and went over things with me. He was very professional and nice. He then brought me to the waiting area and told me to help myself to coffee or soft drinks. He told me about how long I had to wait and I made myself comfortable and had a cup of coffee. Car was serviced and washed and I was on my way. Great service department. More
by Dsheridan0529
Employees Worked With
February 16, 2022
Service department was engaged, kept me up to date on what work was needed and time for completion. Very helpful on any questions I had. Great overall service. Highly recommend. what work was needed and time for completion. Very helpful on any questions I had. Great overall service. Highly recommend. More
by Joegomes7
February 16, 2022
Was able to get in quickly for a service problem. Bill is so good to work with. He’s definitely an asset. Bill is so good to work with. He’s definitely an asset. More
by Ron and Linda
February 11, 2022
I am 72 years old and I have dealt with many private and dealer service mechanics over the years. The team at Otto Cadillac is the best by far. dealer service mechanics over the years. The team at Otto Cadillac is the best by far. More
by MCARLSON4
February 10, 2022
Great service. Always honest and reliable. Had brakes done on my wife’s SRX and warranty service on my CTS. Super friendly especially Bill. He is always accommodating and there is never any pressure to done on my wife’s SRX and warranty service on my CTS. Super friendly especially Bill. He is always accommodating and there is never any pressure to perform a recommended service. More
by Mike
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
February 09, 2022
The Otto team is very responsive, fair and always have been in my best interest in serving my car. I would recommend them highly. been in my best interest in serving my car. I would recommend them highly. More
by PATRICK.ROOHAN
Employees Worked With
February 08, 2022
Prices too high. Went for oil change, ended up paying $140 for an oil change and cabin filter. $140 for an oil change and cabin filter. More
by jmf1087
Employees Worked With
