Back

Otto Cadillac - Service Center

Albany, NY

4.7
1,526 Reviews

1,526 Reviews of Otto Cadillac - Service Center

Sort by
March 29, 2022

Top notch service! Service manager went out of his way to accommodate transportation for us. More

by bches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

The dealer shipped took my car on time and treated me with respect. Everyone was nice. More

by Polsinellianthony@yahoo. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Top notch service, staff, and facility. Bill Mclean is excellent as always. He is personable and efficient. More

by ASHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Excellent people, great communication and great work. Cadillac dealerships should make their customers feel special because Cadillacs are special. Otto Cadillac always does this. More

by Csk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa D'Errico
March 23, 2022

The staff is extremely courteous and knowledgeable. The dealership is very clean. The dealership was very accommodating when I was making my appointment. More

by Rkebea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

This is a very professional dealer. Excellent and timely staff. Bill McLean is the best; very honest. More

by lyncht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Excellent and consistent great service. Love this dealership and all their staff especially the Service Manager, Bill. More

by pwilkes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa D'Errico
March 21, 2022

I am extremely happy of the prompt, courteous and efficient service I receive from Bill in the Service Department. More

by inanity_ones0e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Fixed my car problem on very short time . Very friendly. There’s coffee while I was waiting More

by drmonzur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Dropped off the truck and the service Dept explained everything well and when I got may truck back it was cleaned and washed too!! More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa D'Errico
...
103
...