Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,875 reviews
Quick professional service....comfortable and clean waiting area. Excellent sales department. Would definitely recommend to friends and family. Worth the drive for honest sales and service. waiting area. Excellent sales department. Would definitely recommend to friends and family. Worth the drive for honest sales and service. More
The process was seamless and we enjoyed our experience. We appreciate the no hassle experience and will recommend Otto to anyone who wants a great car! We appreciate the no hassle experience and will recommend Otto to anyone who wants a great car! More
I have purchased my last 5 cars from Otto and I have always received good service. I did bring in my car for the same problem last Summer ,this time they were able to detect the problem with the air con always received good service. I did bring in my car for the same problem last Summer ,this time they were able to detect the problem with the air conditioner. I don’t put a lot of miles on my car as I’m retired now. I do enjoy driving my Cadillac. Thank you. More
I always enjoy my visits to Otto for periodic service. The professionalism and courtesy are unmatched. I am so happy to be a customer of Otto Cadillac! Thanks!!! The professionalism and courtesy are unmatched. I am so happy to be a customer of Otto Cadillac! Thanks!!! More
The sales and service guys did a great job. They checked out all the things I asked them to and repaired everything that was not working properly. Thanks Otto !!! out all the things I asked them to and repaired everything that was not working properly. Thanks Otto !!! More
Fair pricing, quick service, spotless showroom, polite & knowledgeable employees. I don't really need 25 words to Express myself, but if you insist I will. knowledgeable employees. I don't really need 25 words to Express myself, but if you insist I will. More
Bill McLean in service is knowledgeable, accommodating and demonstrates a high level of attention to detail to all of the customers questions and needs. I would highly recommend Otto's service department and demonstrates a high level of attention to detail to all of the customers questions and needs. I would highly recommend Otto's service department for all of your automobile service needs. More
I made an appointment for 8:30 am as I had someplace to be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unus be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unusual but it still happened. They couldn't duplicate the problem which I understand. I believe if the car is not taken in within 10 minutes of appointment time the customer should be made aware. More
Very neat and clean dealership,Jason riddle is one great mechanic for this dealership I can tell you that much. Excellent people to deal with overall mechanic for this dealership I can tell you that much. Excellent people to deal with overall More
I felt really convertible with the service, I was pleased by the personal service of my contact person he was professional and made me feel welcome. At this point I’m letting my friends know about the servic by the personal service of my contact person he was professional and made me feel welcome. At this point I’m letting my friends know about the service I received. Thanks More