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Otto Cadillac

Albany, NY

4.7
1,875 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,875 reviews

July 30, 2021

Quick professional service....comfortable and clean waiting area. Excellent sales department. Would definitely recommend to friends and family. Worth the drive for honest sales and service. More

by Brenda S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
July 28, 2021

The process was seamless and we enjoyed our experience. We appreciate the no hassle experience and will recommend Otto to anyone who wants a great car! More

by ldefayette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
July 26, 2021

I have purchased my last 5 cars from Otto and I have always received good service. I did bring in my car for the same problem last Summer ,this time they were able to detect the problem with the air con More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A girl in service department was very sufficient in getting mea loner to use as the repair was going to take approx 3-4 hrs
July 26, 2021

I always enjoy my visits to Otto for periodic service. The professionalism and courtesy are unmatched. I am so happy to be a customer of Otto Cadillac! Thanks!!! More

by Rjackson97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
July 23, 2021

The sales and service guys did a great job. They checked out all the things I asked them to and repaired everything that was not working properly. Thanks Otto !!! More

by Cabco64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breath Burns, Ron Lehman, Anthony Russo
July 23, 2021

Fair pricing, quick service, spotless showroom, polite & knowledgeable employees. I don't really need 25 words to Express myself, but if you insist I will. More

by GOATBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
July 23, 2021

Bill McLean in service is knowledgeable, accommodating and demonstrates a high level of attention to detail to all of the customers questions and needs. I would highly recommend Otto's service department More

by hpesoj59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

I made an appointment for 8:30 am as I had someplace to be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unus More

by rclukey419
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Very neat and clean dealership,Jason riddle is one great mechanic for this dealership I can tell you that much. Excellent people to deal with overall More

by Horse dong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

I felt really convertible with the service, I was pleased by the personal service of my contact person he was professional and made me feel welcome. At this point I’m letting my friends know about the servic More

by darrellperry19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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