Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My service attendant Bill was timely and provided wonderful service and gave me information about upcoming needs. Also, asked about possible trade and Sean was able to answer all my questions wonderful service and gave me information about upcoming needs. Also, asked about possible trade and Sean was able to answer all my questions More
They were prompt when I arrived. After checking the car, they explained what needed to be done and gave an approximate cost to expect. Dealership was clean and friendly. they explained what needed to be done and gave an approximate cost to expect. Dealership was clean and friendly. More
Mike was the beat sales person that I ever dealt with , he wasn’t pushy , he know all about all the features in my new vehicle. And the the finance guy Terry was so great explaining all of our contract to he wasn’t pushy , he know all about all the features in my new vehicle. And the the finance guy Terry was so great explaining all of our contract to us .. I would definitely recommend all my friend and family to buy a vehicle from Ottos More
The dealership is very clean. The customer reps are helpful and answer all questions. I like that there was also free coffee and bottled water. helpful and answer all questions. I like that there was also free coffee and bottled water. More
Almost a pleasure to come in for an oil change. As an added bonus I was provided some insight into what may be my next vehicle added bonus I was provided some insight into what may be my next vehicle More
A great experience. Everyone went above and beyond to ensure my car was fixed the way it needed to be. I am beyond happy with the service ensure my car was fixed the way it needed to be. I am beyond happy with the service More
Otto provided me a new Cadillac loaner vehicle while my car was in for a repair under warranty. Service manager kept me updated on what was required and time needed to do repair car was in for a repair under warranty. Service manager kept me updated on what was required and time needed to do repair More
Good service all around by all representatives. Declan Dan and Terry were knowledgeable polite and professional in every aspect of their presentations and communication and they made the process easy. Dan and Terry were knowledgeable polite and professional in every aspect of their presentations and communication and they made the process easy. More
If you are looking for a new car then Otto Cadillac is the place to go. Michael was the best car salesman that I have had the pleasure of dealing with. Not pushy, very easy going, and knowledgeable rega the place to go. Michael was the best car salesman that I have had the pleasure of dealing with. Not pushy, very easy going, and knowledgeable regarding the vehicles looked at. Anyone looking for a new car knows that some dealerships like to play games and will try to slip unnecessary fee into the sale of the vehicle. The staff at Otto Cadillac are very straightforward and don't play any games. I will be referring my family and anyone else I know looking for a car to Otto Cadillac for their future purchases. More
The service was fine, only an oil change. However they were not able to fix an electric relay that was broken because they didn't have the necessary parts. I need to come back to fix it. were not able to fix an electric relay that was broken because they didn't have the necessary parts. I need to come back to fix it. More