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Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
October 30, 2021
I’ve waited to get my new Cadillac repaired for over two months- not happy. months- not happy. More
by MRDAVIS322
Verified CustomerEmployees Worked With
October 28, 2021
I’ve purchased 3 new cars from Otto & have relied on them for service for all of them. I trust their Service Writers & Technicians who have always done a great job, never trying to sell me repairs that I did for service for all of them. I trust their Service Writers & Technicians who have always done a great job, never trying to sell me repairs that I didn’t need. Bill McLean has been my go-to person for questions & appointments. I greatly appreciate his honesty & will continue to have my car serviced at Otto. More
by hawk7112
Employees Worked With
October 20, 2021
As always service for my vehicle was prompt and courteous! Fast and easy! Would recommend this dealership! courteous! Fast and easy! Would recommend this dealership! More
by lefevreken7@gmail.com
Employees Worked With
October 20, 2021
Service is always performed as expected and I am kept up to date with future scheduled maintenance that I should be aware of. to date with future scheduled maintenance that I should be aware of. More
by llgrasso
Employees Worked With
October 20, 2021
Thank you Bill McLean . Great job done by all. Top notch service ! Thank you again service ! Thank you again More
by Cmiranda1
October 15, 2021
My time and experience at Otto service department was wonderful and easy Would definitely come back wonderful and easy Would definitely come back More
by jamyleexd
Employees Worked With
October 15, 2021
Very easy, good communication, short wait time, nice people, very professional, car wash was a bonus. people, very professional, car wash was a bonus. More
by oconnell
Employees Worked With
October 13, 2021
My experience was excellent I thought caused some other dealerships before but I enjoyed buying from Otto very nice play I will buy another car from them in the future dealerships before but I enjoyed buying from Otto very nice play I will buy another car from them in the future More
by jhajjar
October 13, 2021
I have only good things to say about the service department and the personal in your outfit department and the personal in your outfit More
by Brkkering-ellis
October 13, 2021
Found Sales Bill McLean Extremely Helpful and Knowledgeable about mechanical concerns. Service was Top Notch. Knowledgeable about mechanical concerns. Service was Top Notch. More
by VINCENT
Employees Worked With
