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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
145 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 145 reviews
April 07, 2026
Very response helpful knowledge people That's fine! Everyone there was very helpful and I really appreciate my service. Everyone was super nice and didn't try to upsell me on anything. It felt like a c Everyone there was very helpful and I really appreciate my service. Everyone was super nice and didn't try to upsell me on anything. It felt like a comfortable low pressure area More
by vegasmariaolga1918
Verified CustomerEmployees Worked With
Max
March 30, 2026
Always a positive, courtesy, and inviting experience. However, I've been waiting for service on my driver's side window for months now!!??Not directly the dealership's fault,but I needed to at least put However, I've been waiting for service on my driver's side window for months now!!??Not directly the dealership's fault,but I needed to at least put that out there as well. So, that's a tad frustrating! Thank you More
by sgipson27
Employees Worked With
Ryan , Matt, and the nice female in the Service Department.
March 28, 2026
Made the whole process seem easy going. Very knowledgeable about the type of vehicle I was sold. Points out pros and cons based on what I want/need in the vehicle I want. Very friendly envi Very knowledgeable about the type of vehicle I was sold. Points out pros and cons based on what I want/need in the vehicle I want. Very friendly environment and I'm happy with the vehicle. More
by davidrayrichardson2222
Employees Worked With
Dylan
March 27, 2026
Had an appointment at 11:30 to replace one tire. Got an email confirming appointment and service being done. Told the person at the front desk which tire needed to be replaced when dropping off vehi Got an email confirming appointment and service being done. Told the person at the front desk which tire needed to be replaced when dropping off vehicle. Didn't leave the appointment until almost 2:00. Turns out, they changed the wrong tire. Didn't realize the paperwork said the wrong tire. Went home and realized the next day that the wrong tire was changed. Had to go back in and have them correct the mistake. More
by AMKLINGLER12
March 27, 2026
Very knowledgeable and very accommodating. All staff were very personable. I would recommend this dealership to everybody. All staff were very personable. I would recommend this dealership to everybody. More
by HSKPER
