Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 145 reviews
Very response helpful knowledge people That's fine! Everyone there was very helpful and I really appreciate my service. Everyone was super nice and didn't try to upsell me on anything. It felt like a c Everyone there was very helpful and I really appreciate my service. Everyone was super nice and didn't try to upsell me on anything. It felt like a comfortable low pressure area More
Always a positive, courtesy, and inviting experience. However, I've been waiting for service on my driver's side window for months now!!??Not directly the dealership's fault,but I needed to at least put However, I've been waiting for service on my driver's side window for months now!!??Not directly the dealership's fault,but I needed to at least put that out there as well. So, that's a tad frustrating! Thank you More
Made the whole process seem easy going. Very knowledgeable about the type of vehicle I was sold. Points out pros and cons based on what I want/need in the vehicle I want. Very friendly envi Very knowledgeable about the type of vehicle I was sold. Points out pros and cons based on what I want/need in the vehicle I want. Very friendly environment and I'm happy with the vehicle. More
Had an appointment at 11:30 to replace one tire. Got an email confirming appointment and service being done. Told the person at the front desk which tire needed to be replaced when dropping off vehi Got an email confirming appointment and service being done. Told the person at the front desk which tire needed to be replaced when dropping off vehicle. Didn't leave the appointment until almost 2:00. Turns out, they changed the wrong tire. Didn't realize the paperwork said the wrong tire. Went home and realized the next day that the wrong tire was changed. Had to go back in and have them correct the mistake. More
Very knowledgeable and very accommodating. All staff were very personable. I would recommend this dealership to everybody. All staff were very personable. I would recommend this dealership to everybody. More



