Orr Nissan of Hot Springs

This is the 3rd vehicle I have bought from Riser. The 2nd from Riser Nissan. The service has always been good and the people areusualyy very friendly. from Riser Nissan. The service has always been good and the people areusualyy very friendly. More

This dealership is the fastest and friendliest that I have ever been to. They do not try to upsell me on any products. I love the option of having my car serviced on Saturday. Since I travel for my jo have ever been to. They do not try to upsell me on any products. I love the option of having my car serviced on Saturday. Since I travel for my job, this works best for me. More

the staff was friendly, cordial, and very accomodating. they went out of their way to assist in my purchase of a vehicle that i would enjoy, as well as being within my price range. they made me feel comfo they went out of their way to assist in my purchase of a vehicle that i would enjoy, as well as being within my price range. they made me feel comfortable and important. More

My mother received excellent service. There was no pressure or sales gimmicks. They asked what they needed to earn her business. She told them and they worked it out. They even brought the car to m pressure or sales gimmicks. They asked what they needed to earn her business. She told them and they worked it out. They even brought the car to my mother and did the paperwork at the kitchen table. No hassles, no high pressure. I would recommend Riser Nissan to anyone looking for a car. They also gave her a great trade in on her car. More

I purchased the car at this location and will go back for all of my oil changes. Very nice people and fast oil change at a good price. all of my oil changes. Very nice people and fast oil change at a good price. More

We gave this rating because Jaime,,,your guys and gals there at Nissan were great, and great to work with. They were friendly, courteous and pros at their jobs. Above and beyond anything I ever expected there at Nissan were great, and great to work with. They were friendly, courteous and pros at their jobs. Above and beyond anything I ever expected. Thanks guys...A NEW PATHFINDER PLATINUM is on the road. We only hope that we can always rise to the faith that you guys have in us. Great car, great service, and a big Cramer Booya to all the ladies in service, Tim Harris who got this whole thing started, Daniel, who wowed as much as we did, Terry our salesman, Joe and Brian, the finance guys. Everybody, thanks for working sooooo hard to give us an opportunity to support Nissan in our community. More

I called about buying a used car. I spoke with Justin and answered some simple questons for him. After a few minutes and a credit check, Justin told me that it would be easier to get me approved for a new ca answered some simple questons for him. After a few minutes and a credit check, Justin told me that it would be easier to get me approved for a new car, and that it would really help my credit score. I ended up buying a 2013 Nissan Sentra from him. Justin worked very hard to make this happen for me!!! I am very grateful for his help and for him being straight with me, not beating around the bush. More

As per our ph conv yesterday, your dealership does have several issues. If not for Terry, I would Not have pur from you. davin Washington is a horrible salesperson. He didn't give the info I provided for m several issues. If not for Terry, I would Not have pur from you. davin Washington is a horrible salesperson. He didn't give the info I provided for my financing to Joe, he didn't handle del properly & I had to come back twice to complete paperwork. He didn't explain car features properly. Too wrapped up in being "cool", never gave me the feeling that I was more important than him. Wes Pinson, you Sales Manger should also be reprimanded for the way he handled this deal. I told him on Friday that the car I wanted was @ Northpt. Per the Nissan website @ 5 am that day. He did dealer locate & told me, nope but he found the car in Harrison. I told him I wanted 2 dealer installed. When he gave Vin to Terry to do dealer trade w/ NORTHPT he told him car was red. Luckily, he gave him the correct VIN or your dealership would've had the exp of 2 dealer trades. When I left the dealership on Fri, I told Wes I'd call him w/ financing info as soon as I had it. He never ret. my calls which is why Davin got back in the loop! Neither Wes or Davin informed anyone in service dept for the dealer installed options. Not ready when I "took" delivery on Monday. Davin then told me when I came back on Tues to bring my registration for traded vehicle that car would get the items promised. NOTHING WAS SAID ABOUT THE FACT THAT NONE OF THE PAPERWORK ON THE PURCHASE WAS COMPLETED ON MONDAY THAT WAS THE REAL REASON I HAD TO COME BACK ON TUES. When I arrived on Tues aft., Service dept had still not been informed of items owed. However, most importantly none of the info provided to Davin regarding my financing had been passed on! This resulted in me having to pay an overnight fee from my credit Union home office (CEFCU in Peoria, IL). It has delayed the receipt of your money &most importantly to me the delay of my receiving the sales tax money. I was hoping to get car registered & pay sales tax prior to traveling to S. Carolina this week end. I hate using temp tags as it advertises the fact I'm driving a new car! Terry definitely deserves a promotion, the very least a bonus. Without him, I definitely would Not have purchased from Risser Nissan. Accolades to Adam Price for all of his help explaining all the "gadgets" on my new Altima & ESP the garage door opener programming! p.s. I have to make 1 more trip to get dealer installed options. Your "free" tank of gas - I've had to burn a 1/4 of a tank to get a completed delivery! 3 trips from HSV. Usually, when I buy a car, I get 3 free oil changes. I was going to get this if I bought the 2013 but, forgot to include in the deal for the 2014 w/ all the confusion! Respectfully, Diana Podawiltz More

Excellent purchasing experience. Adam did a great job in keeping in contact with me after our initial meeting 2 weeks ago without being annoying! The other Nissan dealer did not even call me back to see if keeping in contact with me after our initial meeting 2 weeks ago without being annoying! The other Nissan dealer did not even call me back to see if I wanted to purchase a Titan!! I guess they assumed that I was not!! Their loss! More

I was taken in promptly after being greeted courteously. We discussed any issues which were mainly Nissan recall items.Other items were about how to use certain phone features, which will require my wife's We discussed any issues which were mainly Nissan recall items.Other items were about how to use certain phone features, which will require my wife's phone, and when the navigation systems are upgraded. More