Orr Kia of Bossier City

BEWARE OF THE DEALERSHIP! !! I purchased a used pacfica from this dealership. The car broken down the day they delivered it. My family and I were stranded on the freeway. We ju !! I purchased a used pacfica from this dealership. The car broken down the day they delivered it. My family and I were stranded on the freeway. We just took delivery of the car just hours before. I call the dealership and told them. I wanted a refund or help. The sales manager told me they dont do refunds and it wasnt their problem anymore. Please be aware this dealership is shady. Please dont buy a car from them. I have reported them to BBB. The sales manager should be fired. I shouldve been able to return the car and gotten a refund. He was increadible rude. Should have called the New Media or a lawyer. The car was diagnosis with a broken tranmission that they were aware of. It took 2months to repair. THEY SHOULD HAVE THEIR DEALER LICENSE REVOKED!!! Hope this review save someone going through the trouble of buying a used car from this shady dealership. More

I give y'all a 100% on timely manner and rolling me out with a 2023 Kia 🙏🏼🙏🏼🙏🏼🙏🏼♥️♥️♥️♥️ Y'all are Amazing God Bless Happy Thanksgiving to y'all cause y'all made mine 🙏🏼🙏🏼🙏🏼🙏🏼♥️♥️♥️♥️ with a 2023 Kia 🙏🏼🙏🏼🙏🏼🙏🏼♥️♥️♥️♥️ Y'all are Amazing God Bless Happy Thanksgiving to y'all cause y'all made mine 🙏🏼🙏🏼🙏🏼🙏🏼♥️♥️♥️♥️ More

Thank you so much Dekira Carr for making this the most easiest buying my new car 🙏🏼♥️🙏🏼♥️🙏🏼♥️🙏🏼♥️🙏🏼♥️🙏🏼♥️ easiest buying my new car 🙏🏼♥️🙏🏼♥️🙏🏼♥️🙏🏼♥️🙏🏼♥️🙏🏼♥️ More

Paid for the car in full and it was delivered late with scratched headlights, a missing head rest and 100 extra miles. Awful experience. We came in on a Saturday morning and everything was great until the scratched headlights, a missing head rest and 100 extra miles. Awful experience. We came in on a Saturday morning and everything was great until the sale was made. Immediately after all professionalism was gone. We were sent to the finance office to sign papers and because I’ve never completed a wire transfer before I had questions about the process. Right away Angelina from the finance department began raising her voice and slapping papers on the desk telling us to sign anytime we tried to ask a question. Finally the wire transfer was sent and we were told the car could be picked up on Monday. On Monday morning we called the dealership when they opened at 9 and Abby Johnson (our salesperson) told us the financial department said the money had not been sent and they refused to check the account again until the following morning. I called my bank and they informed me the money had been removed from my account and sent to theirs at 7 am on the same day. We called Joey Fefel the sales manager and he began yelling over the phone about how no promises were made about a timeline for this process while making weird condescending remarks about our marital status in relevance to us co-signing. At this point we had paid for a car in full and nothing to show for it except a few signed papers. Tuesday afternoon the vehicle was delivered and the headlights were scratched, a head rest was missing, and there were 100 more miles on the car due to them claiming to have driven to multiple inspection sites in Texas. I knew car buying was an terrible experience but this was beyond, it seemed like effort was made to make it worse than necessary. More

Brad was the best! He found a car that was the perfect size for my family and fit my budget all while keeping my 10 year old entertained. Wonderful experience. Definite He found a car that was the perfect size for my family and fit my budget all while keeping my 10 year old entertained. Wonderful experience. Definitely go in and ask for Brad Williams! You will leave very happy. More

Brad was amazing and made the process extremely easy and we felt right at home! He walked me through everything and made sure I knew everything about my dream car! Thank you so much Brad Williams for making we felt right at home! He walked me through everything and made sure I knew everything about my dream car! Thank you so much Brad Williams for making buying my dream car such a breeze and quickly efficiency! Krystal in financing was absolutely amazing too! Everyone there was so kind and amazing!!! More

The service department is absolutely horrible. Worst dealership I have ever been to. My car needs a new transmission. It a 2021 not even 10k miles on it. Had to take it there THREE times before th Worst dealership I have ever been to. My car needs a new transmission. It a 2021 not even 10k miles on it. Had to take it there THREE times before they would acknowledge the car was defective. It's been a month now and no update on when we can expect our car back More

Thanks to the bossier Kia finance department, they make it real tough to use another lender . After 3 attempts of getting Them to use somebody else with a cheap cheaper interest rate , it became so late to it real tough to use another lender . After 3 attempts of getting Them to use somebody else with a cheap cheaper interest rate , it became so late today. I had to go with the Kia finance . So now the in convenience of having to go get a cheaper interest rate loan to pay the Kia loan off because the way they do business there . If it wasn't for the Kia brand and them having one I definitely would go somewhere else . More

We had a great experience at Orr kia. Devin Jetton was a great salesperson. He was very helpful, and attentive to our needs. He was a joy to be around and I am so happy that he was our sa Devin Jetton was a great salesperson. He was very helpful, and attentive to our needs. He was a joy to be around and I am so happy that he was our salesman. He took us step by step and we really love our 2013 Kia Sorento. Thank you so much Devin. You were such a great salesman. We will be back in the future. I will advise anyone if you are looking for a very friendly knowledgeable car salesman go to Kia and look for Devin Jetton. Thank you again Devin. More