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Orr GM Superstore

Searcy, AR

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126 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 126 reviews

May 29, 2018

Excellent I had just came back from vacation and my truck was in 20 miles of oil change, I called to get a appointment and they worked me in that day. More

by DONNAJWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ellis, Alex Valencia
May 26, 2018

Battery an ac My shop guy did a great job..Got my car in checked it out and did tbe proper repairs. Good service,fair price,friendly folks.. More

by JBIRDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My mechanic that worked on my car,John
May 25, 2018

It was great and the people are great Because they were and are great people and the customer service was very good and they were very clear on everything Great job on car More

by Recep. Mary66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McClish, Joe Ellis, Roberth Etheridge, Robert Massingill, Victor Robertson, Robert Cummings, Tonya Patterson, Mark Martlett, Alex Valencia, Eli Vega
May 23, 2018

Friendly Fast Service I recommend the Chevy Orr Service department. Julio recognized that I bought my truck there and have been servicing my truck with them these 16 years. More

by KRISTIPAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The front desk man for Chevrolet, could possible be Eli or Victor. , Robert Cummings, Kaitlyn Flanagan
May 22, 2018

Love service and the white shadow is awesome! Great service great people and sales always trying their best. Will continue to come here. Orr is a great dealership. White shadow is great in service More

by JULIOPEREZ2118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ellis, Robert Massingill, Donell Williams, Robert Cummings, Eli Vega
May 21, 2018

GREAT SERVICE WHEN CALLED ABOUT A PROBLEM I WAS HAVING THEY IMMEDIATELY HAD ME COME IN AND FIX THAT DAY. ASK ME IF I NEEDED AND CAR DRIVE, MOST ACCOMMODATING More

by Nancy Dacus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Valencia, Eli Vega
May 18, 2018

Great experience Had a great salesman that went the extra mile and the finance guy was very helpful. They made sure that everything was done on the truck and made sur More

by MWIVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Vega
May 17, 2018

My service was good but I don’t like being lied too about Your service was fine but I don’t like being lied to about services that I have received in the past why want you accept my statement! More

by CLEDIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Vega
May 15, 2018

Fast.....friendly Keep up with my service record accurately,...friendly and do not feel like ur nobody special.....takes time with u....has nice waiting area with popco More

by TDWILLETT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
May 12, 2018

Chevy Cruze My car was to be fixed and called us and told us it was had a family member pick it up and drove it home and the service engine light was still on, it More

by lindley326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julio and Leah
May 21, 2018 -

Orr GM Superstore responded

Hi, we're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

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