Orr GM Superstore

Great Service Russell always very helpful and knowledgeable. With great customer service. I appreciate being able to get in quickly and knowing my vehicle is handle Russell always very helpful and knowledgeable. With great customer service. I appreciate being able to get in quickly and knowing my vehicle is handled with great care. More

Service Have used Orr exclusively on this vehicle to keep oil changed, tires rotated, and any service bulletin issues correctly addressed. Have gotten to kno Have used Orr exclusively on this vehicle to keep oil changed, tires rotated, and any service bulletin issues correctly addressed. Have gotten to know some of the staff in the process and developed trust, which is the greatest value in the maintenance process. More

Oil change I didn’t take my car for service this time, my brother did. My review from the past was good. I have no problem with Orr service. I didn’t take my car for service this time, my brother did. My review from the past was good. I have no problem with Orr service. More

Great service They was very helpful and friendly and had great service. Russell is one of the best service agents I've ever dealt with. Glad to be part of the ORR f They was very helpful and friendly and had great service. Russell is one of the best service agents I've ever dealt with. Glad to be part of the ORR family. More

excellent Service Service was started on time and completed within 25 minutes. Will use for service on my 2017 Silverado from now on and on other GM vehicles . Service was started on time and completed within 25 minutes. Will use for service on my 2017 Silverado from now on and on other GM vehicles . More

Great customer service Great customer service and very friendly staff. There was a good understanding of what I wanted so it made it much easier to find the right truck I wa Great customer service and very friendly staff. There was a good understanding of what I wanted so it made it much easier to find the right truck I was looking for. Overall it was an easy experience. More

I was thankful they had a loaner car. It took them a long to Figure out what was wrong with my car but once they figured it out it seems to b doing fine. They found some small leaks and fixed them too. Figure out what was wrong with my car but once they figured it out it seems to b doing fine. They found some small leaks and fixed them too. More

Mostly excellent service. I found a vehicle that I was interested in on line and called the dealership for additional information. They were very responsive to my inquiry and I found a vehicle that I was interested in on line and called the dealership for additional information. They were very responsive to my inquiry and I set a time to view and test drive. I drove from Memphis to Searcy on Saturday morning and took a test drive and decided to purchase this preowned Cadillac. They had all of the paperwork ready to go for me and all I had to do was sign. Linda, the salesperson was was terrific and I was out of the dealership in 90 minutes. I will likely purchase from them again. More

Above and beyond My car had a very odd brake issue. Lee in service was right there with me every step, offering assistance and support. It took several weeks to figure My car had a very odd brake issue. Lee in service was right there with me every step, offering assistance and support. It took several weeks to figure out the problem, but they never gave up. Alex the GM was personally involved as well making sure the problem was fixed! More