Orr GM Superstore
Searcy, AR
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Oil change I didn’t take my car for service this time, my brother did. My review from the past was good. I have no problem with Orr service. I didn’t take my car for service this time, my brother did. My review from the past was good. I have no problem with Orr service. More
Great service They was very helpful and friendly and had great service. Russell is one of the best service agents I've ever dealt with. Glad to be part of the ORR f They was very helpful and friendly and had great service. Russell is one of the best service agents I've ever dealt with. Glad to be part of the ORR family. More
Hard to make appointment . Made two calls for app. But got no response. Finally used internet but dealer was not informed of time of appointment. Purpose of visit was AC problem Made two calls for app. But got no response. Finally used internet but dealer was not informed of time of appointment. Purpose of visit was AC problem. Dealer unable to locate cause of problem. Also left foot prints on driver side carpet. This is not the first time to happen with this dealer! More
excellent Service Service was started on time and completed within 25 minutes. Will use for service on my 2017 Silverado from now on and on other GM vehicles . Service was started on time and completed within 25 minutes. Will use for service on my 2017 Silverado from now on and on other GM vehicles . More
I was thankful they had a loaner car. It took them a long to Figure out what was wrong with my car but once they figured it out it seems to b doing fine. They found some small leaks and fixed them too. Figure out what was wrong with my car but once they figured it out it seems to b doing fine. They found some small leaks and fixed them too. More
Mostly excellent service. I found a vehicle that I was interested in on line and called the dealership for additional information. They were very responsive to my inquiry and I found a vehicle that I was interested in on line and called the dealership for additional information. They were very responsive to my inquiry and I set a time to view and test drive. I drove from Memphis to Searcy on Saturday morning and took a test drive and decided to purchase this preowned Cadillac. They had all of the paperwork ready to go for me and all I had to do was sign. Linda, the salesperson was was terrific and I was out of the dealership in 90 minutes. I will likely purchase from them again. More
Great customer service Great customer service and very friendly staff. There was a good understanding of what I wanted so it made it much easier to find the right truck I wa Great customer service and very friendly staff. There was a good understanding of what I wanted so it made it much easier to find the right truck I was looking for. Overall it was an easy experience. More
Above and beyond My car had a very odd brake issue. Lee in service was right there with me every step, offering assistance and support. It took several weeks to figure My car had a very odd brake issue. Lee in service was right there with me every step, offering assistance and support. It took several weeks to figure out the problem, but they never gave up. Alex the GM was personally involved as well making sure the problem was fixed! More
Excellent I had just came back from vacation and my truck was in 20 miles of oil change, I called to get a appointment and they worked me in that day. I had just came back from vacation and my truck was in 20 miles of oil change, I called to get a appointment and they worked me in that day. More
Battery an ac My shop guy did a great job..Got my car in checked it out and did tbe proper repairs. Good service,fair price,friendly folks.. My shop guy did a great job..Got my car in checked it out and did tbe proper repairs. Good service,fair price,friendly folks.. More