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Orr GM Superstore

Searcy, AR

not yet
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126 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 126 reviews

June 29, 2018

No good. I bought a car with an electrical problem. Almost three months later I was still trying to get the problem fixed. It was not a good experience. Even t More

by SANDY.BRACKETT16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Valencia
Jun 29, 2018 -

Orr GM Superstore responded

Hi Sandy, we're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

June 29, 2018

Awesome They go the extra mile to get you what you want . Plus help me get out of a vehicle I was upside down on Thx Austin Cook More

by garymrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Cook
June 28, 2018

A good experience We saw and purchased the vehicle of our choice without any hassle. Vehicle lacked navigation system as listed. Dealer stalled one that works great ma More

by MILTNBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cummings
June 24, 2018

Friendly staff Very friendly staff, they even stayed late! A large inventory to choose from, which gives you lots of options, good prices, I will be back for my nex More

by Razorbacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda and Roy
June 23, 2018

Roters turned and oil cgange As always Julio is the bomb..always smiling..always finding a way to make my experience better..he even got me a lower price...he's the best More

by NANABRIDGES46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio, Eli Vega
June 23, 2018

Air Conditioner Check Came in to get AC checked following a charge to the unit. Had to wait over two hours. Maybe this is normal, but it would have been helpful to know i More

by JERRYWCOCKRELL1250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea - Service
June 22, 2018

Air bag service Feel like this was something that should ha e been covered by GM.... Have been with Orr a long time, brought 4 or 5 cars and truck from them. Referred More

by DHEALEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Massingill
June 15, 2018

very courteous, and professional. I brought my car in for service, I was very pleased with how courteous and friendly everyone was. The staff were efficient. I was satisfied with my More

by MSGZT1252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cummings
June 15, 2018

Service Eli, is always friendly, knowledgeable and understands our needs! He doesn’t push products he addresses our needs. We have dealt with him for severa More

by jlrpruitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Vega
June 13, 2018

I believe they try to do a good job I appreciate Russell in the service department. This time my car was serviced, it seems that everything was done to my expectations. They are courteou More

by PSWINDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I was attended by Russell in service
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