Orr GM Superstore
Searcy, AR
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Nice job! Friendly service department! Russell Petit does a great job scheduling service every time I call. This time I called in the morning and my car was serviced. Y 4 pm the same day! Russell Petit does a great job scheduling service every time I call. This time I called in the morning and my car was serviced. Y 4 pm the same day! They do a great job! More
Service of var I asked to have my GMC reprogrammed.. the tech Russell told me that was not needed but that I needed to buy a new fuel pump. The fuel pump was only I asked to have my GMC reprogrammed.. the tech Russell told me that was not needed but that I needed to buy a new fuel pump. The fuel pump was only 2 years old. I went to pick up my GMC and was met with resistance. That is why I rarely get my service done there. More
Alex was very helpful Very helpful and polite and very efficient which i have been trading with this company for several years bought 3 New vehicles with this dealership Very helpful and polite and very efficient which i have been trading with this company for several years bought 3 New vehicles with this dealership More
New Acadia My husband and I we're very pleased with our service at Orr of Searcy. This is the third vehicle I have purchased from here. My salesman, Joe Ellis, i My husband and I we're very pleased with our service at Orr of Searcy. This is the third vehicle I have purchased from here. My salesman, Joe Ellis, is good about finding me what I want without test driving numbers of vehicles before finding that one. More
Just a regular service Went in without an appointment to have my car serviced expecting quite a wait. Although they were obviously busy, I was in and out very quickly. My hu Went in without an appointment to have my car serviced expecting quite a wait. Although they were obviously busy, I was in and out very quickly. My husband and I both have Orr vehicles, and have had nothing but great service whether buying or servicing vehicles. We will continue to give our business to Orr in Searcy. More
Maintenance This dealership is the best around. I have purchased 3 vehicle from them and Rob Massengill is amazing. The service department is top notch. They have This dealership is the best around. I have purchased 3 vehicle from them and Rob Massengill is amazing. The service department is top notch. They have always shown me the utmost respect and are very professional and quick to get the job done. More
Check for a small leak. Richard and Russell was great and checked out my problem and found it to be under warranty. They gave me a loaner. The service was great and they were Richard and Russell was great and checked out my problem and found it to be under warranty. They gave me a loaner. The service was great and they were very pleasing to work with. Great team of guys to work with again. I would recommend the dealership to anyone I come in contact with. Very satisfied!!! More
Poor listeners poor response Repeat attempts to have message on vehicle alert was unattended. Dismissive attitude and dealer talk was condescending. When vehicle was left for over Repeat attempts to have message on vehicle alert was unattended. Dismissive attitude and dealer talk was condescending. When vehicle was left for over 24 hours, no updates given until I called to check on status. More
Searcy needs more competition! Husband took car for recall. Waited hr, then told did not have part! I called, took in & Serv man said they had had the part for year, but I never was Husband took car for recall. Waited hr, then told did not have part! I called, took in & Serv man said they had had the part for year, but I never was called! More
Friendly and quick service I’ve had several things done to my Cadillac in the last couple of years. This dealership has come through great for me every time in the service depar I’ve had several things done to my Cadillac in the last couple of years. This dealership has come through great for me every time in the service department. More