Orr GM Superstore

Service Department Our daughter is a college student and we live out of state. For the last 4 years, Orr's service department has taken care of any needs or issues. I Our daughter is a college student and we live out of state. For the last 4 years, Orr's service department has taken care of any needs or issues. I make a phone call, explain her situation, they promptly and professionally take care of it. Recently we had a simple terminal cable issue but I'm 250 miles away so I contact them to look into her problem Within hours, fixed and she is on her way. Just another example of their service. My daughter has always felt comfortable with them and how she is treated. They are outstanding. More

Wonderful service! Very professional service department. Always kept updated. Very friendly staff. Was offered a loner car at the time of my appointment but didn’t need Very professional service department. Always kept updated. Very friendly staff. Was offered a loner car at the time of my appointment but didn’t need it. The recall only took 1.5 hours. More

Worst dealership ever I purchased a 2015 Silverado crew cab from you guys they told me it would get 18 miles in the city and 24 on the highway the truck only gets about 10 I purchased a 2015 Silverado crew cab from you guys they told me it would get 18 miles in the city and 24 on the highway the truck only gets about 10 to 11 miles a gallon it has a bad Miss in it where the truck shakes but it's not popping no lights I brought it back the general manager Alex said that's the way it's supposed to be that the mileage should get better I just needed to drive it well I put 91 octane in it so did the salesman because they said that was the problem also the trucks only getting 231 miles to a tank full of gas also they said that it was from putting a receiver hitch in that wood sense a sensor in the receiver hitch and let him know I'm pulling a trailer which I was not so I called the service people of their own store and they said that was a lie there is no sensors in the receiver hitch I looked it up online and these trucks are going for this year to have injector problems and not never pop up codes also to have wiring harness problems I brought the truck back several times still having the same issue and they don't want to resolve it also when they took the pre-owned sticker off the window they crack the windshield and scratched mirror I would never recommend anybody to come do business here again I will also tell everybody I know and I will put it online and on Facebook I'm a business owner and I bought the truck for a work truck to get better gas mileage than the one we were using and it gets worse gas mileage the general manager over there also the salesman lied about several things so therefore I will never be back here to do business ever again I also called Gwaltney of North Little Rock they told me these problems about the truck too and told me that this truck should get way better gas mileage More

They were very nice and on the point All of the employees were nice and polite I would come back and refer them to other people. I have bought all of my cars here . All of the employees were nice and polite I would come back and refer them to other people. I have bought all of my cars here . More

check engine light I am in from out of state to be with my dad in the hospital. The check engine light came on so I took my Tahoe to Orr Chev to get it checked out. Th I am in from out of state to be with my dad in the hospital. The check engine light came on so I took my Tahoe to Orr Chev to get it checked out. They were swamped but understood my situation and managed to work me in quickly to diagnose and repair the cause. Natasha, the service advisor was excellent! She went above and beyond to help me out so I could get back to my family. I truly appreciate the kindness, consideration and professionalism shown me during my visit. More

It was ok Good car deaiership nice peope to help you if they canthey offer you something to drink or popcorn if they have it very clean to Good car deaiership nice peope to help you if they canthey offer you something to drink or popcorn if they have it very clean to More

Salesman I love doing business with Orr and Rob. Rob is very professional and helpful when it comes to buying a vehicle. I refer all my family and friends to h I love doing business with Orr and Rob. Rob is very professional and helpful when it comes to buying a vehicle. I refer all my family and friends to him. More

Very Pleased The service department was very professional they were very busy that day, The service representative that helped me was Juleo and I appreciate his go The service department was very professional they were very busy that day, The service representative that helped me was Juleo and I appreciate his going the extra mile to check and see if my service agreement would cover my issue. The transportation people were friendly and courteous. I appreciate everyone. More

I had a good service from per service center. The people at orr service center were very attentive and helpful. They did a good job and I appreciate them. They were helpful on the phone also and w The people at orr service center were very attentive and helpful. They did a good job and I appreciate them. They were helpful on the phone also and when I got there I didn't wait very long before they serviced my vehicle More

Service of my truck!! It was my first visit to ORR, I came here because of your service tech Natasha. Natasha has been taking care of my truck needs for a long time, she It was my first visit to ORR, I came here because of your service tech Natasha. Natasha has been taking care of my truck needs for a long time, she has alway made sure it was all done right. I have been screwed several time at dealerships but sense dealing with Natasha.... not one problem. My experience with Orr was awesome, and the fact that you also washed my truck means you'll get more of my business. Thanks, Denver More