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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
495 Reviews

495 Reviews of Orr Chevrolet of Fort Smith - Service Center

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July 05, 2024

Problem fixed and prices very reasonable. Service managers very polite. It is good to be serviced by knowledgeable staff. More

by ODDAWES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
June 28, 2024

Had a appointmet arrived on time. Got the service done and was gone in less that a hour. Great service More

by WWJONES1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Consistently awesome, friendly, and efficient. Always gets done in a timely manner and very communicative. More

by mmblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Excellent professional service! The staff was very nice and I was in and out very quickly. More

by ANGIEMEDLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Randy was very helpful & quickly addressed the issue I was having with my Colorado ZR2. More

by MDGRAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Green
June 20, 2024

I always receive prompt, knowledgeable and friendly service. Their service center and sales department is always the bests! More

by TBEST1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Outstanding service! The team efficiently handled my brakes, oil change, tire replacement, and rotation. Friendly staff and competitive prices. Highly recommend this car More

by zach.swary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Very good service! Did not have to wait very long for oil change to be finished. More

by ralph.lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Service department was okay. $100+ later, they “think” the problem is fixed. Nope! Not fixed. Even though I told them I could replicate the problem for them to see, they didn’t w More

by KRISTINCOFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
Jun 20, 2024 -

Orr Chevrolet of Fort Smith responded

Kristin, I am so sorry to hear that your experience with our service department was less than perfect. If you could, please give us a call to speak with our General Manager Eric Keddie. We would love the chance to make this up to you, and make it right. 479-646-7301.

June 12, 2024

Least, efficient, convenient, and the work is done right… with no mess. Car wash afterwards to boot! More

by sarge1771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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