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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
481 Reviews

481 Reviews of Orr Chevrolet of Fort Smith - Service Center

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March 03, 2017

Frank's Review I have purchased a Tahoe, two Corvettes, and a Truck from Don Corbitt at ORR Chevrolet. Don takes care of me every time I come to the dealership for More

by Postman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Orr Chevrolet of Fort Smith responded

WOW, thank you for your loyal business! We appreciate you so much! Thank you for your continued support and for taking the time to share your experience!

March 02, 2017

Good experience 2nd time around First time there it was 2 mins til quitting time (which i get) but the guy was rude as it was quitting time and didn't want to deal with me. More

by Wendy James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Horn
Mar 02, 2017 -

Orr Chevrolet of Fort Smith responded

Wendy, I am so sorry that you had that experience here at Orr. That is not the way we typically do business. My name is Sierra and I am the Customer Experience Manager. Please give me a call at 479.646.7301 ext.5317 and I can help make sure that you are helped properly and make you first priority.

March 01, 2017

Service oil change It was good service. They helped me when I needed to know about my tires. They were honest and found the answers to my questions. More

by Ashley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
josh
Mar 02, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you for sharing your experience! We appreciate you very much!

February 28, 2017

Great service and great staff! I had a last minute trip and needed a routine oil service as well as a check for a random noise. I made a reservation two days in advance, and they to More

by JOHN W POOLE II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Bennett, Julie Thomas
Mar 02, 2017 -

Orr Chevrolet of Fort Smith responded

WOW, that is awesome to hear! Thank you for sharing your experience! We really appreciate it and you!

February 25, 2017

As always great service I live out of town so it's a little inconvenient to drop my car off for service. But the service Dept is always willing to work with me. Waiting area More

by Cwillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 27, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you very much for taking the time out to share your experience. We work very hard to make our customers' experience great. We appreciate your business!

February 19, 2017

Service Feedback Adam, the service representative was friendly and professional. Adam made me feel like he was really serious about wanting to do the service on my ve More

by washispacka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 27, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you for allowing us the opportunity to earn your business! We strive to make our customers feel welcome and comfortable. We appreciate you taking time to share your experience with others!

January 27, 2017

Extremely great service, above and beyond! Service was above and beyond what I expected! They want you to leave there happier than you enter and that is just what they provided for me. I felt c More

by Bell45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mcknight
Jan 28, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to write this review! At Orr Autopark of Fort Smith we always strive to provide excellent customer service and the ultimate compliment is when you take your time to let us know we have done just that!

January 20, 2017

Excellent Service Very courteous and efficient service. I had an oil change scheduled, I came in 1 hour early to leave my vehicle and to pick up later that afternoon. More

by xfiler93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Knight
Feb 27, 2017 -

Orr Chevrolet of Fort Smith responded

Your business is very much so appreciated here! & thank you for sharing your experience with others!

January 07, 2017

Amazing I Had an Excellent Experience When I went to The Dealer Ship. A Man Name Joe' Gave Me the Details On a what Was Going On & What services needed to be More

by Amy & Peyton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 21, 2017 -

Orr Chevrolet of Fort Smith responded

Wow, thank you so much! We appreciate you taking time out of your day to share your experience with others! Thank you for your business!

December 12, 2016

service call The service dept. is always great. But, what can you expect when it's run by a bunch of Army vets. (Oh yes, and a Marine ) :-) More

by apcameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, The Marine
Mar 21, 2017 -

Orr Chevrolet of Fort Smith responded

We are super grateful to have such great leadership here at Orr and of course Army vets! Thank you so much for your business!

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