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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
480 Reviews

480 Reviews of Orr Chevrolet of Fort Smith - Service Center

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May 04, 2017

Great service Kristie was a great example of customer service, like talking to a friend. 5 stars on that! Hope all others there have that same attitude More

by doughwee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie
May 03, 2017

Excellent Service Took my Silverado in for service. They were prompt, pleasant and it was a good experience. Would recommend to my friends. Greeted promptly and frie More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
April 30, 2017

service dept fast service and timely and caring personal, was greeted by someone with knowledge and caring about what my needs where and made sure everything I wa More

by Handyman_ALW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2017

They are very helpful and friendly!! Mary and Tracy The service department is always helpful, friendly and is willing to assist with any problems! Mary and Tracy were very helpful! The service person More

by mouton82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2017

Service Department I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of h More

by Liza,1608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2017

Excellant Always been willing to take care of needs in quick and friendly matter. Staff very helpful making sure that I am pleased with the work. More

by Satterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2017

Oil Change, Cabin Filter Change & Tire Rotation My appointment was at 8AM and I was on the road by 9AM. The staff is always nice and helpful...service always with a smile:) More

by Starla Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Thomas, Adam Hamby, Don Shinaut
Apr 13, 2017 -

Orr Chevrolet of Fort Smith responded

That is wonderful to hear! Thank you for sharing your experience and as always, THANK YOU for your business!

April 04, 2017

SERVICE ORR rolls out the red carpet every single time I drive in.... no matter what's going on with my vehicle.... which is usually a service. The staff is More

by lulu26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stormy and Landis are AWESOME!!, Shane Semiche
Apr 05, 2017 -

Orr Chevrolet of Fort Smith responded

YESSS! What an amazing description to depict our staff's efforts! Thank you so much for your loyalty and for sharing your awesome experience with others!

April 01, 2017

Oil change The service was fast and everyone was very nice. I got there early and the took in right in. Will be back for my service again. More

by Becky jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Apr 05, 2017 -

Orr Chevrolet of Fort Smith responded

Convenience for our customers is very important to us and we are glad to hear about your experience! Thank you for allowing us to service your vehicle. We appreciate you!

March 23, 2017

Excellent service appointment. Tracie Jeffries and everyone was very friendly & helpful . Will bring my Camaro here for service again. I will recommend this service department to More

by debi615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Jeffriess
Apr 05, 2017 -

Orr Chevrolet of Fort Smith responded

Awesome! We are so glad that Tracie and the service staff was able to provide you with exceptional customer service! Thank you for your business!