Orr Chevrolet of Fort Smith - Service Center

RECALL Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the time best for us. Don't recall who I spoke with but she was very pleasant in scheduling my appointment. Everyone was very nice. More

Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More

Great Service The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane a The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane and the Cadillac service staff are always knowledgeable, friendly, and curtious. More

Orr is awesome! Mary always schedules me at the times that are the most convenient for me, makes sure my car is picked up and keeps me informed at how things are goin Mary always schedules me at the times that are the most convenient for me, makes sure my car is picked up and keeps me informed at how things are going! Even checks to make sure all is ok when is get my car back! Orr will get my business when it is time for a new car! Thank you Mary! More

Exceptional Customer Service The service department is excellent and always goes above and beyond to make sure my vehicle is well taken care of. Everyone is always super nice an The service department is excellent and always goes above and beyond to make sure my vehicle is well taken care of. Everyone is always super nice and helpful. I always receive exceptional customer service when I'm in to have my vehicle serviced. More

Great Service Great service, Joe made sure I was taken care of. Since my truck required overnight service, Joe made sure I had a rental vehicle. I would recommend O Great service, Joe made sure I was taken care of. Since my truck required overnight service, Joe made sure I had a rental vehicle. I would recommend ORR More

Great Experience Shane did an excellent job taking care of my service request and explaining the additional items needed during my visit. I am very happy with the pro Shane did an excellent job taking care of my service request and explaining the additional items needed during my visit. I am very happy with the professional and friendly service. More

ESCALADE SERVICE SHANE DOES A GREAT JOB! ON ANOTHER NOTE, YOU NEED TO PROVIDE ROAD HAZARD FOR TIRES. I GOT A PIN HOLE IN THE SIDE WALL OF A BRAND NEW TIRE AND HAD SHANE DOES A GREAT JOB! ON ANOTHER NOTE, YOU NEED TO PROVIDE ROAD HAZARD FOR TIRES. I GOT A PIN HOLE IN THE SIDE WALL OF A BRAND NEW TIRE AND HAD TO BUY ANOTHER BRAND NEW TIRE. EVEN SAMS PROVIDES ROAD HAZARD SO YOU HAVE SOME BENEFIT IN INSTANCES LIKE THESE. More

quick Very pleased, good atmosphere, however, when I asked for steak and lobster , Joe replied that it was not available at this time. Well I am assuming i Very pleased, good atmosphere, however, when I asked for steak and lobster , Joe replied that it was not available at this time. Well I am assuming it will be available on Sundays. More

Oil change and tire rotation. Excellent service and very friendly people. They were very informative. So nice that, if you buy your car from them, when you have it serviced ther Excellent service and very friendly people. They were very informative. So nice that, if you buy your car from them, when you have it serviced there you get a free car wash. More