Orr Chevrolet of Fort Smith - Service Center

Great customer service They always have fast and friendly service. They try to help work around our schedule. We have never had problems or complaints with the service. They always have fast and friendly service. They try to help work around our schedule. We have never had problems or complaints with the service. More

Very enjoyable and professional. Everyone made me feel like we were friends and they cared about me and my problems with my car and Jason was so very nice to me. Everyone made me feel like we were friends and they cared about me and my problems with my car and Jason was so very nice to me. More

A Good Experience My Cruze developed a leak in the water pump. They got me in very promptly and handled it under the power train warranty. I was treated professionally My Cruze developed a leak in the water pump. They got me in very promptly and handled it under the power train warranty. I was treated professionally and with utmost cordiality. Joe was great! More

Joe in Service did an AWESOME job of getting my problem recognized and fixed. Josh drove with me and recognized the problem and it was fixed. It was a previous re did an AWESOME job of getting my problem recognized and fixed. Josh drove with me and recognized the problem and it was fixed. It was a previous repair install problem and they honestly told me. More

Very Satisfied In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with parts on hand. More

Oil Change and Tire Rotation Very fast and friendly service-Very fast and friendly service-Very fast and friendly service-Very fast and friendly service-Very fast and friendly ser Very fast and friendly service-Very fast and friendly service-Very fast and friendly service-Very fast and friendly service-Very fast and friendly service More

Service and warranty work. The team has done a great job helping me with my truck. Some issues have popped up and they have explained to me in great detail what needs to be don The team has done a great job helping me with my truck. Some issues have popped up and they have explained to me in great detail what needs to be done on my end to ensure they are able to get it covered under warranty. I am very pleased with how you folks over there treat guys like me. Keep up the good work! More

review of service Great service experience with Shane and Chris. great knowledge and always very helpful no matter what the situation seems to be would highly recommend Great service experience with Shane and Chris. great knowledge and always very helpful no matter what the situation seems to be would highly recommend Orr Cadillac to others More

Plan change I went in to have my car checked out as it was not starting as it had previously started. While I was waiting to hear from service, Susan Brown notice I went in to have my car checked out as it was not starting as it had previously started. While I was waiting to hear from service, Susan Brown noticed that I was looking at new corvettes in the book in the showroom. She approached me and asked me why I didn't drive a new one home. I told her that she probably didn't have what I wanted. I told her what I liked and she said, "I have one just like that for you". She said, "I will go get it" and she did. I took it for a drive. I didn't buy it that day but she kept sending me little gentle reminders and after five days we agreed on a price and I drove it home. What more can I say? More

Oil Change & Tire Rotatiom This experience was excellent. The service rep went out of his way to make us feel like a valued customer and was very friendly. The date was Saturd This experience was excellent. The service rep went out of his way to make us feel like a valued customer and was very friendly. The date was Saturday, Sept 23rd. More