Orr Chevrolet of Fort Smith - Service Center

Cadillac XTS service Excellent service! Staff is friendly, respectful, knowledgeable, & accommodating. They do whatever is in their power to make sure their service to the Excellent service! Staff is friendly, respectful, knowledgeable, & accommodating. They do whatever is in their power to make sure their service to the client is above expected & no area left without satisfaction. My car was respected too! I have always had the utmost service at this facility & is one of the reasons I continue to do business with it. More

Great experience at Orr Chev dealership in Ft Smith AR I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, m I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question. More

Had a recall on wiper motor They got me in immediately which was amazing. They were very friendly in the customer service dept. I give them 5 stars! They even brought my car in s They got me in immediately which was amazing. They were very friendly in the customer service dept. I give them 5 stars! They even brought my car in so I wouldn’t have to get in the rain :) More

service center Great experience! Only had to wait around 15-20 mins max. Wonderful staff made me feel so welcome! After my vehicle was finished, the associate went o Great experience! Only had to wait around 15-20 mins max. Wonderful staff made me feel so welcome! After my vehicle was finished, the associate went over the service that was performed and answered all my questions. I was very informed about my vehicle no surprises. I will definitely refer this place to friend and family! More

Pick up and delivery It is awesome that you pick up my vehicle and deliver it back. I appreciate the service. I also appreciated Joe for being honest with me up front abou It is awesome that you pick up my vehicle and deliver it back. I appreciate the service. I also appreciated Joe for being honest with me up front about my car schedule. More

Dealing with the people at Orr Chevrolet I'm very pleased. Always great service, from the time I drive in until the time I leave, each person I come in contact with wants to know to know if I'm being taken ca Always great service, from the time I drive in until the time I leave, each person I come in contact with wants to know to know if I'm being taken care of and if I need anything while I'm there, like a ride or something to drink. More

Experience Great purchase experience. Everyone always tried me great and excellent, care about my car and me. Have heard nothing but good about the dealership. Great purchase experience. Everyone always tried me great and excellent, care about my car and me. Have heard nothing but good about the dealership. The Sales staff just can do enough. More

Excellent professional individuals at Orr! I don’t dread going to Orr to get my Cadillac serviced. Everyone has treated me with respect. The service there is on a scale from 1-10 definitely a 1 I don’t dread going to Orr to get my Cadillac serviced. Everyone has treated me with respect. The service there is on a scale from 1-10 definitely a 10. I want to thank them for their kind professional service they provide. More

Good Service I like the friendly quick service on my last visit. I would give a five-star rating if a vacuum and car wash were offered on my Orr 2018 Summit White I like the friendly quick service on my last visit. I would give a five-star rating if a vacuum and car wash were offered on my Orr 2018 Summit White Equinox. More

Great Service Joe made this service on my Impala a pleasure. Everything was done within the time frame and quoted cost. The shuttle service was also super handy a Joe made this service on my Impala a pleasure. Everything was done within the time frame and quoted cost. The shuttle service was also super handy and I really appreciated how prompt they were. More