Orr Chevrolet of Fort Smith - Service Center

Great people & service Made my appointment which happened in one day, took my car in on time, cleaned my car to make it shine. Great service, thank you! Made my appointment which happened in one day, took my car in on time, cleaned my car to make it shine. Great service, thank you! More

Cadillac Service Department was Excellent Very friendly staff, Excellent service.Worked hard to find out what was wrong with our vehicle ,Made sure it was repaired in a short amount of time. Very friendly staff, Excellent service.Worked hard to find out what was wrong with our vehicle ,Made sure it was repaired in a short amount of time. Made sure vehicle was clean inside and vacuumed inside, Overall it was a great experience. More

Exceeded my expectations. I came in for an oil change and received extra courtesy services, hospitality, and was greeted by several employees not connected with the scheduled I came in for an oil change and received extra courtesy services, hospitality, and was greeted by several employees not connected with the scheduled service call. More

Outstanding customer service!!!! We were travelling out of town,had a break down, 4:50 pm, closing time. They were very accommodating, a mechanic stayed late to take a look. He diag We were travelling out of town,had a break down, 4:50 pm, closing time. They were very accommodating, a mechanic stayed late to take a look. He diagnosed the problem and the repair was finished by 2:30 the following afternoon. More

I understand the difference between OEM and Aftermarket! Your company wanted $5000 to replace lifters and Camshaft. I got a Brand new complete Jasper motor installed with 3 year 100,000 mile National Warrant Your company wanted $5000 to replace lifters and Camshaft. I got a Brand new complete Jasper motor installed with 3 year 100,000 mile National Warranty for the same price!!!!! Example If I breakdown in California, The company pays 100% of all cost! Hint Hint,,,,,, I highly recommend for Orr Chevrolet to get their Own Tow Trucks!!!!! There is so much undercutting out There!!!!!! More

First oil change on new truck Before my Chevy I had a Dodge. It used to take the Dodge dealership 2+ hours for an oil change. This was my first time at Orr and they had my truck b Before my Chevy I had a Dodge. It used to take the Dodge dealership 2+ hours for an oil change. This was my first time at Orr and they had my truck back to me in 30 minutes. Everyone was very friendly and I didn't have to walk through anyone's cigarette smoke when I got out of my truck. They also didn't move my seat which I absolutely loved! More

Trim replacement (door panel) Replaced door panel and I am pleased with the service. The service department answered any questions I had and was very nice during my visit. Replaced door panel and I am pleased with the service. The service department answered any questions I had and was very nice during my visit. More

Service department Josh was able to diagnose my truck and advised about check engine light. He set repair appointment and asked if possible to drop off. He is a good w Josh was able to diagnose my truck and advised about check engine light. He set repair appointment and asked if possible to drop off. He is a good with communication and kept me up to date on work progress. Great service department. More

AWESOME DEALERSHIP GREAT SERVICE. FRIENDLY, KNOWLEDGEABLE ADVISORS. I WOULD DEFINATELY RECOMMEND THIS DEALERSHIP TO FRIENDS. THEY ALSO HAVE A CAR WASH THAT IS FREE TO TH GREAT SERVICE. FRIENDLY, KNOWLEDGEABLE ADVISORS. I WOULD DEFINATELY RECOMMEND THIS DEALERSHIP TO FRIENDS. THEY ALSO HAVE A CAR WASH THAT IS FREE TO THEIR CUSTOMERS AND THEY VACUUMED MY CAR!! More

Service I was very satisfied with the service I received. All employees were prompt and courteous and the work performed was satisfy. I was informed about the I was very satisfied with the service I received. All employees were prompt and courteous and the work performed was satisfy. I was informed about the service done to the car. More