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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
488 Reviews
Call Service Center (479) 310-0948

488 Reviews of Orr Chevrolet of Fort Smith - Service Center

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October 12, 2024

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weyrick
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Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

October 12, 2024

I've only been in my current vehicle for about ten months. However, I'd like to have more communication about how close I'm to getting into my dream car. My salary is going up every three months. Gett More

by smb7585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of these people.
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Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to right us a review! We look forward to working with you again and helping you achieve purchasing your dream car!!

October 09, 2024

Fair on time of service but had to wait for coworkers to finish talking before I got my car back. More

by jclayborn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know about your experience. We appreciate your business and look forward to working with you again in the future.

October 06, 2024

Great service quick only thing I didn't like is when I used my gm credit card I got charged 3 % fee for using that card. Not even worth having the card More

by lesismore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Orr Chevrolet of Fort Smith responded

We are glad to hear that you had a quick service performed on your vehicle. Unfortunately, with the rising prices of supplies, parts, and fees associated with credit cards, we had to implement a surcharge fee on credit cards. We chose this route because it does still give the consumer the option to save if they pay with cash, debit card, or check. We appreciate your business and look forward to working with you again in the future.

October 04, 2024

The service department was great and the fact i have to wright fifteen words to say that is xxxxxxxx. More

by wtimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for finding those fifteen words to let us know that you had a great experience! Haha We appreciate your business and look forward to working with you again in the future!

September 30, 2024

All went very well! Could not have asked for faster, better service on my truck. More

by evelynlewelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

Evelyn, thank you so much for taking the time to let us know how your experience went! We know you have many options when it comes to servicing your vehicle, and we are so happy you chose us! We look forward to working with you again in the future!

September 28, 2024

People working with Cadillac are great, unfortunately the Chevrolet side not so much. I bought a one ton elsewhere. More

by RPRSEQUIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with your listed employees!
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Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

We are sad to hear that your experience with our Chevrolet side was less than satisfactory. We will work hard to improve this! Thank you for taking the time to let us know where we could improve!

September 27, 2024

Got an appointment the very next day at the time I needed. So easy to schedule! More

by PATTI.SCOGINSTVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

Patti, thank you so much for choosing us to service your vehicle. We are so happy to hear that you had such a great experience and we look forward to earning your business again in the future!

September 20, 2024

Jered was very kind and helpful thank you so much will be back again awesome work More

by RHONDAROBERTSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared from Chevy side and Ralph from Cadillac side
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Sep 23, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for a great review Rhonda! We know you have many choices when it comes to service work, and we are glad you chose us! We look forward to working with you again in the future!

September 17, 2024

Excellent fit me in without and appt. Got me in and out so quickly and the entire staff there was friendly and helful More

by KIMBERLY.PSARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Orr Chevrolet of Fort Smith responded

Kimberly, we are very thankful that you chose us to service your vehicle! We work hard to provide the best service and we are glad to hear that you had such a great experience! We look forward to continuing to service your vehicle in the future!

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