Orr Chevrolet of Fort Smith - Service Center

Exceeded expectations! I was very impressed with how quickly the work was completed. I am very impressed by the extra touch of washing/cleaning of the outside and inside of I was very impressed with how quickly the work was completed. I am very impressed by the extra touch of washing/cleaning of the outside and inside of the car. Please thank not only your person who repaired the car, but also the employees who cleaned the car. Great job by all! More

Cadillac Service They always get me in and out as timely as possible. Shane does a great job of keeping me informed about my vehicle. Always a positive experience. They always get me in and out as timely as possible. Shane does a great job of keeping me informed about my vehicle. Always a positive experience. More

Recall notice Took vehicle in waited while they did the work. The time took was what was on the recall notice. Had water or coffee to drink. Joe was very nice came Took vehicle in waited while they did the work. The time took was what was on the recall notice. Had water or coffee to drink. Joe was very nice came and got me I signed the papers and left. Waiting is never excellent but it has to be done and they did all they could while I waited. More

Repair service Had to go in and get my battery cable repaired. Joe greeted me with a smile and hand shake, told him what was going on. He checked and said his tech g Had to go in and get my battery cable repaired. Joe greeted me with a smile and hand shake, told him what was going on. He checked and said his tech guys would find and solve the problems soon. An hour went by and I was back on the road with the issue fixed. More

Orr Chevrolet Service always Makes my Experience Hassle Free Shane in the Service department at Orr Chevrolet always makes my experience hassle free with outstanding service. Honestly, I love my Cadillac SRX, b Shane in the Service department at Orr Chevrolet always makes my experience hassle free with outstanding service. Honestly, I love my Cadillac SRX, but it is the service that makes me want to buy a new Cadillac when I am ready for a trade-in! More

Oil change Shane did great. He even went out of his way to help me find 3M tape to fix a running board light that was loose. Shane did great. He even went out of his way to help me find 3M tape to fix a running board light that was loose. More

Cue replacement The service department staff was friendly and professional. They checked to see if my vehicle was still under warranty which it was by a month which s The service department staff was friendly and professional. They checked to see if my vehicle was still under warranty which it was by a month which save me $$. The only thing, if they can only spell my last name which is Horton not Morton :). Shane Semiche is outstanding! More

Oil Change - Tire Rotation Very prompt. Very courteous. Appointment was for 2:30 PM. Got there at 2:10 and was gone by 2:35. Very pleased. Will come again Very prompt. Very courteous. Appointment was for 2:30 PM. Got there at 2:10 and was gone by 2:35. Very pleased. Will come again More

Friendly, honest and fairly fast We were greeted with a smile and taken care of promptly and told it would take about an hour for an oil change since there were a few cars ahead of us We were greeted with a smile and taken care of promptly and told it would take about an hour for an oil change since there were a few cars ahead of us. Process was efficient and pleasant. More

Great customer service The service department was friendly and efficient. I got my vehicle back quickly. They do a great job and always go over everything with me. The service department was friendly and efficient. I got my vehicle back quickly. They do a great job and always go over everything with me. More