Orr Chevrolet of Fort Smith - Service Center

Very Pleased I was greeted and treated as a valued customer, although my service needs were minor in nature. I was pleasantly not pressured into unwanted or option I was greeted and treated as a valued customer, although my service needs were minor in nature. I was pleasantly not pressured into unwanted or optional services. My experience with your staff was both positive and prompt. The service representative that I dealt with, whose name escapes me, is an asset to your establishment, and I feel certain is personally responsible for a great deal of return service business. I am not certain, but his name is possibly Jason. Hats off to that individual for his superior customer service skills. In addition, my truck was returned to me in good and clean condition, with no evidence of service shop grime either on the exterior, under the hood, or most importantly in the interior of the cab. Thank you to the service staff at Orr Chevrolet for an overall positive experience. I think I may have just located my new Chevy dealership of choice. More

Recall repair Your service tech was professional and helpful and had the repair done in a short period of time. 25 words? -- can't think of anything else. Your service tech was professional and helpful and had the repair done in a short period of time. 25 words? -- can't think of anything else. More

Great Service Dept Always get an outstanding experience when I have my Cadillac serviced. Shane and Tracie go out of there way to ensure that your visit is very pleasant Always get an outstanding experience when I have my Cadillac serviced. Shane and Tracie go out of there way to ensure that your visit is very pleasant. More

Service Always, professional, prompt, and get vehicle in and out. From the appointment to completed work, have never been disappointed. Will not take the car Always, professional, prompt, and get vehicle in and out. From the appointment to completed work, have never been disappointed. Will not take the car to any other place for service. More

oil change Ask for oil change and got tire rotation on the bill. When advised I wantef oil change only the cost of service was adjusted., I was happy for the se Ask for oil change and got tire rotation on the bill. When advised I wantef oil change only the cost of service was adjusted., I was happy for the service More

Joe G got the brake light installed and it looks great. The brake light was broken and it had a flat tire the day after I got the new Malibu. Joe Gillaspy got them fixed in quick order. I will be back to hi The brake light was broken and it had a flat tire the day after I got the new Malibu. Joe Gillaspy got them fixed in quick order. I will be back to him when I need service. More

Friendly Good job of explaing work done. Answered all my questions a d ordered new key fob for my car. She had car washed and delivered ready to go. Good job of explaing work done. Answered all my questions a d ordered new key fob for my car. She had car washed and delivered ready to go. More

Check battery Battery checked and found to be dead! An estimate was presented to us and new battery was installed in a very timely manner. We didn’t have an appoint Battery checked and found to be dead! An estimate was presented to us and new battery was installed in a very timely manner. We didn’t have an appointment but were worked in. More

Recall Took the car in for a recall and Harold was friendly and helpful. I have always enjoyed any service I have gotten from Orr Chevrolet. Took the car in for a recall and Harold was friendly and helpful. I have always enjoyed any service I have gotten from Orr Chevrolet. More

Pleasant and efficient Things went very smoothly and car was cleaned inside and out when I picked it up. I also got an email summary of the work. Work was also completed Things went very smoothly and car was cleaned inside and out when I picked it up. I also got an email summary of the work. Work was also completed promptly. More