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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
484 Reviews
Call Service Center (479) 310-0948

484 Reviews of Orr Chevrolet of Fort Smith - Service Center

Sort by
October 30, 2024

Service was great,a nd i didn't have to wait too long. Customer service was very friendly. More

by DREA2004
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2024

The staff was very warm and welcoming. The service was performed quickly and the price was fair. I had an oil change, tire rotation, and tire sensor repaired/replaced. I was in/out within More

by EDUCATOR4ALL
Recommend Dealer
Yes
Employees Worked With
I don't remember the person's name.
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October 27, 2024

I was taken care of quickly and Mr. Dean answered a couple of questions that I had about my truck. More

by jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman cashier
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Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know how your visit went. We appreciate your business and look forward to working with you again in the future!

October 27, 2024

The staff is well knowledgeable about their jobs Greet people with a smile on their face . More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Service writer
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Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

We love that you had a great experience with us and we look forward to working with you again in the future!

October 16, 2024

The service guy was very professional. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. More

by stone898scso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how your service visit went. We appreciate your business and look forward to working with you again in the future.

October 13, 2024

Thanks so much. We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! More

by SKYBLAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received quick and transparent service! Thank you for choosing us and we look forward to working with you again in the future!

October 12, 2024

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weyrick
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Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

October 12, 2024

I've only been in my current vehicle for about ten months. However, I'd like to have more communication about how close I'm to getting into my dream car. My salary is going up every three months. Gett More

by smb7585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of these people.
Report | Print
Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to right us a review! We look forward to working with you again and helping you achieve purchasing your dream car!!

October 09, 2024

Fair on time of service but had to wait for coworkers to finish talking before I got my car back. More

by jclayborn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know about your experience. We appreciate your business and look forward to working with you again in the future.

October 06, 2024

Great service quick only thing I didn't like is when I used my gm credit card I got charged 3 % fee for using that card. Not even worth having the card More

by lesismore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Orr Chevrolet of Fort Smith responded

We are glad to hear that you had a quick service performed on your vehicle. Unfortunately, with the rising prices of supplies, parts, and fees associated with credit cards, we had to implement a surcharge fee on credit cards. We chose this route because it does still give the consumer the option to save if they pay with cash, debit card, or check. We appreciate your business and look forward to working with you again in the future.

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