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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
502 Reviews

502 Reviews of Orr Chevrolet of Fort Smith - Service Center

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February 13, 2025

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by Edavw66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Orr Chevrolet of Fort Smith responded

Thanks for the review!! :) We appreciate the four stars!

February 08, 2025

I had a message come up on my 2018 Chevrolet Traverse to check the tire sensors. I purchased my Traverse in Tulsa and had never been to Orr Chevrolet before. I took it to their Service Department and was th More

by PAULDGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know remember the name of the person in the Service Department.
Feb 17, 2025 -

Orr Chevrolet of Fort Smith responded

Thanks for the great review and we look forward to servicing your vehicle again in the future!

February 05, 2025

I recommend ORR Cadillac for the purchase of an automobile as well as their service. More

by WBK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Orr Chevrolet of Fort Smith responded

We are so happy to hear that you have had a great experience with our sales and service department! Thanks for letting us know and we look forward to working with you again in the future!

January 16, 2025

David greeted us when we came in for a scheduled service. He followed up on the work and got us back on the road. More

by PartsGuy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Weyrick
Jan 27, 2025 -

Orr Chevrolet of Fort Smith responded

Thanks for letting us know how your visit was with our service department! We look forward to working with you again in the future!

January 05, 2025

Harold was great! I was fortunate enough to get in fast that day. They found the issue and got Me fixed and back on the road in just a few hours!! More

by CANDACe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Orr Chevrolet of Fort Smith responded

Harold is the best and we are lucky to have him! Thanks for letting us know how your visit went with our service department. We hope to be your choice for dealership again in the future.

December 28, 2024

Didn’t have one of parts needed took2 days to get after several times still have not fixed issue with my information panel More

by JANA548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Orr Chevrolet of Fort Smith responded

We are sorry to hear that the issue you are having still hasn't been fixed. Please know we do everything in our power to get your vehicle fixed in a timely fashion and we are sorry this has been an inconvenience. Thank you for letting us know about your experience, we will pass along this information to our management team.

December 25, 2024

Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you More

by markschuman886
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Keddie
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for the five star review! We are glad to hear you had an exceptional visit and look forward to working with you again in the future!

December 23, 2024

Got it right in, got it right in, got it right in, got it right in More

by jimmwilco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received the type of service we strive to provide! Thank you for the great review!

December 22, 2024

Cadillac Service writer Ralph is always courteous and helpful. I encountered a Cadillac salesman in the waiting room that was rude when I told him I planned to buy.a new car next year. More

by Carmath999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you had such a great visit with Ralph! We appreciate you taking the time to let us know about your experience!

December 21, 2024

Everyone at Orr is so nice and professional. They will answer your questions and if they don't have an answer they will work on getting one. The service department is also great at getting my ve More

by phoenixbird60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

We are extremely thankful that you took the time to share a few words about your experience with us! We appreciate your business and look forward to working with you again in the future!

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