Orr Chevrolet of Fort Smith - Service Center

Honestly, I was did very wrong especially because I’m sure it was known that the vehicle I purchase had problems. All I had was that, problems lol. As a single mom I got into horrible debt trying to cons sure it was known that the vehicle I purchase had problems. All I had was that, problems lol. As a single mom I got into horrible debt trying to constantly fix thing after thing. I had a horrible credit rate, I think the only good thing that came out of this was the fact that I was able to keep up with the payments and it raised my credit up. So thank you for nothing!! Definitely never recommend you guys to anyone. Horrible experience 0/5 stars. More

Very impressed with the job they did and the time they did it in. My truck drives like it's new again!! did it in. My truck drives like it's new again!! More

Had appointment at 245. Got there early didn't get me done until about 410. No one came to me and explained what the hold up was. Got there early didn't get me done until about 410. No one came to me and explained what the hold up was. More

They are great and always work on my vehicles. Merry from service is the best!!!!!! Merry from service is the best!!!!!! More

This dealership they will do their best to sell you a car and even if you tell them no they still try to talk into it that’s all I like they don’t give up and even if you tell them no they still try to talk into it that’s all I like they don’t give up More

Took care of my issue and in a timely manner. Would recommend if you are looking for a vehicle. Would recommend if you are looking for a vehicle. More

Always get me right in to my appointment for service, no hassle, I have bought 3 used vehicles with no issues hassle, I have bought 3 used vehicles with no issues More

Service was performed in a timely manner. Service employees are very friendly. Waiting area was very clean and comfortable. Service employees are very friendly. Waiting area was very clean and comfortable. More

I left 2 messages over 2 days to schedule an appointment, nobody ever called back. I was told the oil change and tire rotation would take about 45 minutes. After waiting an hour and a half I asked about th nobody ever called back. I was told the oil change and tire rotation would take about 45 minutes. After waiting an hour and a half I asked about the status. The rep went to check and said the car was waiting in back to change a wiper blade. I won't even get into the condescending comment from another rep. Being busy is not an excuse for this type of service, I have been an ORR customer since I moved into the area 17 years ago. Your organization has changed and become more complacent. Now I have to rethink my continued use of your services. More

Very friendly took a little longer than expected. Good customer service with a comfortable waiting area. Good customer service with a comfortable waiting area. More