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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
488 Reviews

488 Reviews of Orr Chevrolet of Fort Smith - Service Center

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January 05, 2025

Harold was great! I was fortunate enough to get in fast that day. They found the issue and got Me fixed and back on the road in just a few hours!! More

by CANDACe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Didn’t have one of parts needed took2 days to get after several times still have not fixed issue with my information panel More

by JANA548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Orr Chevrolet of Fort Smith responded

We are sorry to hear that the issue you are having still hasn't been fixed. Please know we do everything in our power to get your vehicle fixed in a timely fashion and we are sorry this has been an inconvenience. Thank you for letting us know about your experience, we will pass along this information to our management team.

December 25, 2024

Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you More

by markschuman886
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Keddie
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for the five star review! We are glad to hear you had an exceptional visit and look forward to working with you again in the future!

December 23, 2024

Got it right in, got it right in, got it right in, got it right in More

by jimmwilco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received the type of service we strive to provide! Thank you for the great review!

December 22, 2024

Cadillac Service writer Ralph is always courteous and helpful. I encountered a Cadillac salesman in the waiting room that was rude when I told him I planned to buy.a new car next year. More

by Carmath999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you had such a great visit with Ralph! We appreciate you taking the time to let us know about your experience!

December 21, 2024

Everyone at Orr is so nice and professional. They will answer your questions and if they don't have an answer they will work on getting one. The service department is also great at getting my ve More

by phoenixbird60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Orr Chevrolet of Fort Smith responded

We are extremely thankful that you took the time to share a few words about your experience with us! We appreciate your business and look forward to working with you again in the future!

December 05, 2024

Great Service and friendly atmosphere. The time for the service was ahead of what was proposed. More

by carder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in Service
Dec 09, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know about your experience with our service department! We are happy that you had a great visit and look forward to working with you again in the future!

November 15, 2024

Recently took my '22 Tahoe in for a software update. ..In n Out in an hour! Great! More

by BUGZ5174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Weyrick
Nov 18, 2024 -

Orr Chevrolet of Fort Smith responded

We are so happy to hear that you had a quick and efficient visit! We look forward to working with you again in the future!

November 13, 2024

Time spent was as expected work was completed and operation procedures explained. I will continue to use Orr Chevrolet to complete schedule maintenance. More

by JAKE5108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Corbit
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Ferrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Orr Chevrolet of Fort Smith responded

Hi Jake - Thanks so much for taking the time to let us know how your experience went! We are happy to hear that you had a great visit and we look forward to working with you again in the future!

November 09, 2024

The staff and service department are very personable, courteous, friendly, and professional. Would recommend the service department to friends and family. More

by COASTYLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know about your visit. We appreciate you and look forward to continuing to earn your business!

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