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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
479 Reviews

479 Reviews of Orr Chevrolet of Fort Smith - Service Center

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November 09, 2024

The staff and service department are very personable, courteous, friendly, and professional. Would recommend the service department to friends and family. More

by COASTYLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know about your visit. We appreciate you and look forward to continuing to earn your business!

November 08, 2024

Excellent service with courteous staff! Prior to my current Tahoe, I previously had never used a dealership for routine service appointments, but they are the absolute best. I will continue More

by sholt94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one I worked with is listed.
Nov 11, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for being a continued customer of ours. We are so glad you have always had exceptional service and decided to purchase with us also!

November 06, 2024

I have always had excellent service experience with Orr Chevy from purchase to getting car serviced. More

by JKWAGNER3867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 07, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for letting us know about your experience. We are happy to hear that you have not only purchased your vehicle with us but continue to come back and service with us also! We look forward to continuing to earn your business in the future!

November 02, 2024

The service manager, Jared, was so kind, helpful, respectful, and knowledgeable! Because of him, I will be getting my next vehicle from Orr! More

by stacey_stormes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Orr Chevrolet of Fort Smith responded

Stacey - we are so happy to hear that you had a great visit with our service manager! He is a vital part of our team and he is great at what he does! We look forward to working with you again!

November 02, 2024

Service is a hit and miss! They leave bolts out of parts and try to blame you! Just to go back and find that there technician took it out and forgot to put it back! And laugh a More

by JFONDREN2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Nov 07, 2024 -

Orr Chevrolet of Fort Smith responded

Jfondren - we are sorry to hear that you had a less than satisfactory visit with our service department. We strive for excellence and we want to improve on the area that you mentioned. We hope we can still earn your business in the future and if you have any other questions or concerns please reach out to us at 479-646-7301.

October 30, 2024

Service was great,a nd i didn't have to wait too long. Customer service was very friendly. More

by DREA2004
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

The staff was very warm and welcoming. The service was performed quickly and the price was fair. I had an oil change, tire rotation, and tire sensor repaired/replaced. I was in/out within More

by EDUCATOR4ALL
Recommend Dealer
Yes
Employees Worked With
I don't remember the person's name.
October 27, 2024

I was taken care of quickly and Mr. Dean answered a couple of questions that I had about my truck. More

by jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman cashier
Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know how your visit went. We appreciate your business and look forward to working with you again in the future!

October 27, 2024

The staff is well knowledgeable about their jobs Greet people with a smile on their face . More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Service writer
Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

We love that you had a great experience with us and we look forward to working with you again in the future!

October 16, 2024

The service guy was very professional. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. More

by stone898scso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how your service visit went. We appreciate your business and look forward to working with you again in the future.

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