Orr Chevrolet of Fort Smith

I bought a car. My experience with the dealer was very good. I would like to request that you stop sending me surveys to fill out. I went to the dealer to buy a car, My experience with the dealer was very good. I would like to request that you stop sending me surveys to fill out. I went to the dealer to buy a car, not to become a member of your sales and marketing team. More

Used Vehicle Purchase Sales service was great - no high pressure sales technique or gimic. Straightforward approach with very easy to understand terms. Financing was easy Sales service was great - no high pressure sales technique or gimic. Straightforward approach with very easy to understand terms. Financing was easy and very well laid out to understand options. More

service center Great experience! Only had to wait around 15-20 mins max. Wonderful staff made me feel so welcome! After my vehicle was finished, the associate went o Great experience! Only had to wait around 15-20 mins max. Wonderful staff made me feel so welcome! After my vehicle was finished, the associate went over the service that was performed and answered all my questions. I was very informed about my vehicle no surprises. I will definitely refer this place to friend and family! More

Amazing I highly recommend going to Orr! Everyone is so friendly and they go out of their way to make sure you get the best deal and car you're looking for. I highly recommend going to Orr! Everyone is so friendly and they go out of their way to make sure you get the best deal and car you're looking for. More

Pick up and delivery It is awesome that you pick up my vehicle and deliver it back. I appreciate the service. I also appreciated Joe for being honest with me up front abou It is awesome that you pick up my vehicle and deliver it back. I appreciate the service. I also appreciated Joe for being honest with me up front about my car schedule. More

Dealing with the people at Orr Chevrolet I'm very pleased. Always great service, from the time I drive in until the time I leave, each person I come in contact with wants to know to know if I'm being taken ca Always great service, from the time I drive in until the time I leave, each person I come in contact with wants to know to know if I'm being taken care of and if I need anything while I'm there, like a ride or something to drink. More

Outstanding They went above and beyond to get us the truck we wanted. Terry our salesman was very thorough and made the process quick and without difficulties. Ou They went above and beyond to get us the truck we wanted. Terry our salesman was very thorough and made the process quick and without difficulties. Our service there was outstanding I would definitely recommend to see ORR for your next vehicle. More

Experience Great purchase experience. Everyone always tried me great and excellent, care about my car and me. Have heard nothing but good about the dealership. Great purchase experience. Everyone always tried me great and excellent, care about my car and me. Have heard nothing but good about the dealership. The Sales staff just can do enough. More

Very Positive Experience After being a Ford person for the past thirty plus years, our past Cadillac has changed my opinion of GM products recently. Due to a recent accident ( After being a Ford person for the past thirty plus years, our past Cadillac has changed my opinion of GM products recently. Due to a recent accident (not of our choosing), my goal was to purchase another Cadillac to replace the earlier SRX. Not looking for a new vehicle, the ORR lot had the best selection to choose from within the Bi-state region and competitive pricing. Wishing to upgrade to a larger and more luxurious vehicle than previous, ORR's sales force was very receptacle in showing us several vehicles to meet or wish list needs (eventually resulting is a sales). As for the the dealership, past experiences with former Owner (Smith Cadillac) have not been good. Over the past forty-years the former location was ignored even though selection was adequate, but sales force was not to our liking. My experience this time with the new location and name change has really been an eye-opener. Easy access, over-friendly staff and selection has given us one of the best experiences in purchasing a vehicle in many years - well done ORR staff! We look forward in having you service our auto needs with this purchase and maybe future ones in the future. Again, thank you for all the help. Chuck Humphries More

So much for just browsing! Although we originally stopped by the lot just to peruse the selection of new and used SUV's before heading home, our motive quickly changed after a s Although we originally stopped by the lot just to peruse the selection of new and used SUV's before heading home, our motive quickly changed after a short conversation with Larry Sanders, one of the salespeople at ORR. He worked with us to search ORR's large selection of vehicles to find the one vehicle that met all of our needs: leg room, gas mileage, and affordable monthly payments. Then Dave Williams managed to get our payments to an even more affordable level, as well as including a warranty and service contract! All in all a great buying experience for a couple that was just planning on window shopping! More