Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Easy to work with and a large selection I gave the five star rating to Josh because he was not only friendly, he was not pushy for a sale and took the time to show us plenty of options based I gave the five star rating to Josh because he was not only friendly, he was not pushy for a sale and took the time to show us plenty of options based on what we were needing in a vehicle. Once we found the one the negotiations were a breeze on price and financing and it was a pretty quick ordeal that didn't take all day to complete. More
Oil Change - Tire Rotation Very prompt. Very courteous. Appointment was for 2:30 PM. Got there at 2:10 and was gone by 2:35. Very pleased. Will come again Very prompt. Very courteous. Appointment was for 2:30 PM. Got there at 2:10 and was gone by 2:35. Very pleased. Will come again More
Friendly, honest and fairly fast We were greeted with a smile and taken care of promptly and told it would take about an hour for an oil change since there were a few cars ahead of us We were greeted with a smile and taken care of promptly and told it would take about an hour for an oil change since there were a few cars ahead of us. Process was efficient and pleasant. More
Ron Bey is the Best Highly recommended Ron. Very professional and he worked hard to get the deal that I wanted. I will be back to Orr Chevy for my next vehicle and I will Highly recommended Ron. Very professional and he worked hard to get the deal that I wanted. I will be back to Orr Chevy for my next vehicle and I will specifically request Ron as my sales person. Thank you, Jason Manifold More
Great for doing everything long distance. I was a little disappointed in the fact I asked for something to be completed on the vehicle before I picked it up and it was not. Also, I have found I was a little disappointed in the fact I asked for something to be completed on the vehicle before I picked it up and it was not. Also, I have found out there is two recalls on this vehicle I feel should have been taken care of while it was there. Because I have no way of getting it to a garage to be handled in the place I am working at right now. More
Great customer service The service department was friendly and efficient. I got my vehicle back quickly. They do a great job and always go over everything with me. The service department was friendly and efficient. I got my vehicle back quickly. They do a great job and always go over everything with me. More
Excellent service and attention! My salesman was Shawn Young and he was very patient with us. He was not pushy or shadowing just answered our questions and showed us our options. A ve My salesman was Shawn Young and he was very patient with us. He was not pushy or shadowing just answered our questions and showed us our options. A very refreshing experience. More
My Summary Ron was very professional and there to help as needed. I appreciated the fact that he was not overwhelming in his approach to sell us a truck. Ron was very professional and there to help as needed. I appreciated the fact that he was not overwhelming in his approach to sell us a truck. More
Customer based service Your team worked with an out of town warranty issue on a vehicle I use for work. You provided different options to get me around town to keep me work Your team worked with an out of town warranty issue on a vehicle I use for work. You provided different options to get me around town to keep me working while my vehicle was in the shop. Your courtesy drivers were attentive to the road and pleasant to ride with. All people I interacted with worked to solve my problems in a very professional and courteous manner. I have never had such a great service experience as this one. You serve your customers. More
Expert analysis and fix for my new Cadillac CT6 On a Saturday morning cross country drive when the service engine light came on. I was a little rattled because I was some distance from home. I had j On a Saturday morning cross country drive when the service engine light came on. I was a little rattled because I was some distance from home. I had just purchased the car a day earlier in an adjoining state where I live. Lucky that Orr was just a few miles away and grateful for their Saturday service department hours. I wish I had everyone’s name but the service advisors were great and the Cadillac mechanic knew the engine, diagnosed the problem, fixed it, and had me on my way in an hour. Confidence in my car was restored. It’s now 5 days and 2,000 miles later, my trip is completed successfully, the car was perfect with no further issues. Thank you! More