Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Susan Brown was great to work with. She had to do her work for this sale! At the end of the day I felt I got a good deal and she did all she could to make sure I was great to work with. She had to do her work for this sale! At the end of the day I felt I got a good deal and she did all she could to make sure I got what I wanted. Go see Susan if you want someon that will work hard for you! More
I couldn't have asked for better service! When I was told the things that needed to be repaired on my Traverse, before I could even think about scheduling a time to have it in the shop, a cour When I was told the things that needed to be repaired on my Traverse, before I could even think about scheduling a time to have it in the shop, a courtesy vehicle was offered to me. Each time I have been to Orr Chevrolet I have been treated with extreme kindness and courtesy. Elias did a great job coordinating the entire thing! While waiting for "diagnosis", my two kids were looking at the cars on the showroom floor. Eric Oswald talked with them and treated them so nicely as the ooohed and awwwed over the Cameros and Corvettes. The shop foreman also helped us, but I cannot remember his name. Excellent service as well. More
Great service and Shane took care of my needs. Shane always goes beyond in taking care of both SRX's for us. I had both in, one for recall and the other for oil change. Both taken care of quickly Shane always goes beyond in taking care of both SRX's for us. I had both in, one for recall and the other for oil change. Both taken care of quickly. Thanks Shane. You are awesome! More
Found a Cars that fit our needs. Worked to find a car that fit our needs and made sure that we were totally satisfied. Took the time to show us all the features on the cars and help g Worked to find a car that fit our needs and made sure that we were totally satisfied. Took the time to show us all the features on the cars and help get things set up for us. Dependability for a sales person is a great reason to use Ike Borges! More
Low Stress! Susan Brown gave us excellent customer service! I usually have such high anxiety dealing with car dealerships, but Susan was so friendly, relatable, a Susan Brown gave us excellent customer service! I usually have such high anxiety dealing with car dealerships, but Susan was so friendly, relatable, and down to earth! She helped make our experience enjoyable! More
Oil change tire roation I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. Problem I had was that when I brought in my truck the front right tire was missing the air valve cap. After I noticed it was still missing on the same tire when I got home brushed this off as just a coincidence. However now I am going to have to purchase new tires due to wear on the inside of the front tires. If the rotation would have been done then I feel I would or should have been notified about the wear and an alignment could have possibly saved me the money now that I am going to have to spend to replace them. More
Fast, easy, accomadating, and professional Great Customer service by our salesman, Jerald, and the service continues. He's been wonderful! The entire team has been so much more than we have ev Great Customer service by our salesman, Jerald, and the service continues. He's been wonderful! The entire team has been so much more than we have ever experienced at any other dealership in the city. Thank You All! More
Excellent customer service I was extremely happy with Orr customer service. They got my vehicle in for service in less than 10 minutes with no appointment. My vehicle was fixed I was extremely happy with Orr customer service. They got my vehicle in for service in less than 10 minutes with no appointment. My vehicle was fixed immediately and the work performed was explained thoroughly. Thank you Orr service department. More
Great deal but I need two keys. Purchased a 2015 2500 Silverado from Orr Chevrolet. I"m very happy with the truck overall even though it was advertised with a camper the disappeared Purchased a 2015 2500 Silverado from Orr Chevrolet. I"m very happy with the truck overall even though it was advertised with a camper the disappeared during the deal. (Hmm). I picked the vehicle up in Victoria, Tx from a sister dealership with no problems. I talked to Don about only receiving one key for the vehicle and he said he'll send me another one. That was on 04/29/17 when I picked up the truck and I have'nt heard anything from him yet. Maybe it will be in the paper work when I receive a copy in the mail More
Keith is awesome! Keith knows a thing or two about customer service. I am a tough customer when it comes to buying cars. He went well beyond what any other salesman has Keith knows a thing or two about customer service. I am a tough customer when it comes to buying cars. He went well beyond what any other salesman has ever done for me when negotiating my deal. We got the car we wanted at a price we were satisfied with. Keith even delivered the car to my house. What more can I say? Go see Keith, you won't be disappointed. On another note, walking into Orr is like walking into Cheers. There are so many people whom I've dealt with in the past at other dealerships. It's nice to see so many local people who have the years of experience in the Fort Smith car business. More