Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Purchase of used car Always excellent service with the sales team at Orr Chevy. They're always trying to get what the customers can afford and what they want. Always excellent service with the sales team at Orr Chevy. They're always trying to get what the customers can afford and what they want. More
reprogram of touch screen Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. More
Found the perfect suv! I did not know exactly what I wanted. I had a budget and Austin and Scotty helped me find the perfect suv to meet my needs. I did not know exactly what I wanted. I had a budget and Austin and Scotty helped me find the perfect suv to meet my needs. More
Awesome team We have bought several new vehicles from this dealership. and Blake was a very hard worker. We enjoyed our experience with him and the dealership. We have bought several new vehicles from this dealership. and Blake was a very hard worker. We enjoyed our experience with him and the dealership. More
Excellent service thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone More
Quick and easy Had a great experience today trading in my car for different one. They gave me fair trade in without hassle. I wasn't sure which of 3 different cars I Had a great experience today trading in my car for different one. They gave me fair trade in without hassle. I wasn't sure which of 3 different cars I preferred but our little sales gal was so patient with me. Deanna is a wonderful asset to the Orr team. She didn't pressure us and very friendly. Thanks for a great experience More
Convenient I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. More
Very Friendly and helpful. Austin was very friendly and helpful in finding the car in our price range and the type of car we wanted for our grand daughter. Austin was very friendly and helpful in finding the car in our price range and the type of car we wanted for our grand daughter. More
Worst dealership experience ever! Went looking for a specifically optioned XT5. We had a salesman, but dealt mainly with the sales manager, Chris Hanson. He found us a car in Hot Sprin Went looking for a specifically optioned XT5. We had a salesman, but dealt mainly with the sales manager, Chris Hanson. He found us a car in Hot Springs and we made a deal for it. He apparently didn't secure the car and the next morning, we were informed it had been sold. They found another one in OKC, but it had an additional option so they wanted an additional $300 for it and wanted us to pay $1000 to get it delivered. They finally agreed to stick to the original deal and promised to get it here quickly. I checked with them at noon on the next Tuesday (we made the final deal on Thursday) and was told they had left at 9:30 that morning to pick it up. It was only a 3 hour drive, so it should have been here at least by 5:30. That's allowing for an hour for lunch and an hour to load it. At 5:30, we were told he was stuck in traffic in OKC! He still wasn't here at 8:30 so we went home. We finally picked up the car the next day. My husband has cancer so he wasn't able to check out the car like he normally would. We later found it had been delivered to us with a chipped taillight. The dealership refuses to replace it. I WILL NEVER PURCHASE ANYTHING FROM THIS DEALERSHIP AGAIN AND WOULD ADVISE ANYONE ELSE NOT TO EITHER!! I have had over 20 new cars in my lifetime and this was the worst dealership experience EVER!!!!!!! More
Excellent Service-Very Pleased Shane was very helpful in ordering the part needed, notifying us when they received the part, scheduling the service at a time most convenient for us, Shane was very helpful in ordering the part needed, notifying us when they received the part, scheduling the service at a time most convenient for us, and getting the part installed in timely manner. We are very happy with Shane and everyone else in the service center. More