Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Oil change tire roation I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. Problem I had was that when I brought in my truck the front right tire was missing the air valve cap. After I noticed it was still missing on the same tire when I got home brushed this off as just a coincidence. However now I am going to have to purchase new tires due to wear on the inside of the front tires. If the rotation would have been done then I feel I would or should have been notified about the wear and an alignment could have possibly saved me the money now that I am going to have to spend to replace them. More
Fast, easy, accomadating, and professional Great Customer service by our salesman, Jerald, and the service continues. He's been wonderful! The entire team has been so much more than we have ev Great Customer service by our salesman, Jerald, and the service continues. He's been wonderful! The entire team has been so much more than we have ever experienced at any other dealership in the city. Thank You All! More
Excellent customer service I was extremely happy with Orr customer service. They got my vehicle in for service in less than 10 minutes with no appointment. My vehicle was fixed I was extremely happy with Orr customer service. They got my vehicle in for service in less than 10 minutes with no appointment. My vehicle was fixed immediately and the work performed was explained thoroughly. Thank you Orr service department. More
Great deal but I need two keys. Purchased a 2015 2500 Silverado from Orr Chevrolet. I"m very happy with the truck overall even though it was advertised with a camper the disappeared Purchased a 2015 2500 Silverado from Orr Chevrolet. I"m very happy with the truck overall even though it was advertised with a camper the disappeared during the deal. (Hmm). I picked the vehicle up in Victoria, Tx from a sister dealership with no problems. I talked to Don about only receiving one key for the vehicle and he said he'll send me another one. That was on 04/29/17 when I picked up the truck and I have'nt heard anything from him yet. Maybe it will be in the paper work when I receive a copy in the mail More
Keith is awesome! Keith knows a thing or two about customer service. I am a tough customer when it comes to buying cars. He went well beyond what any other salesman has Keith knows a thing or two about customer service. I am a tough customer when it comes to buying cars. He went well beyond what any other salesman has ever done for me when negotiating my deal. We got the car we wanted at a price we were satisfied with. Keith even delivered the car to my house. What more can I say? Go see Keith, you won't be disappointed. On another note, walking into Orr is like walking into Cheers. There are so many people whom I've dealt with in the past at other dealerships. It's nice to see so many local people who have the years of experience in the Fort Smith car business. More
Great job Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us in and out in a very timely manner. More
Buying a used auto I was very pleased with our experience. All the sales associates were super friendly. Our little rep Robin Hickman was great! She has done above an I was very pleased with our experience. All the sales associates were super friendly. Our little rep Robin Hickman was great! She has done above and beyond her duties!!! I have not gotten my vehicle yet because they were detailing and polishing up a few things. Our rep is bringing my vehicle to me which is an 1 1/2 away!! The general manager, Scotty Dunham just came and hung out with us while paperwork was being done. I have been very pleased!!! More
Service Good job. Service was handled really well We enjoy dealing with orr chev they are very pleased place to do business. Service is great. Thanks Good job. Service was handled really well We enjoy dealing with orr chev they are very pleased place to do business. Service is great. Thanks More
Great service Kristie was a great example of customer service, like talking to a friend. 5 stars on that! Hope all others there have that same attitude Kristie was a great example of customer service, like talking to a friend. 5 stars on that! Hope all others there have that same attitude More
Excellent Service Took my Silverado in for service. They were prompt, pleasant and it was a good experience. Would recommend to my friends. Greeted promptly and frie Took my Silverado in for service. They were prompt, pleasant and it was a good experience. Would recommend to my friends. Greeted promptly and friendly. More