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Orr Chevrolet of Fort Smith
Fort Smith, AR
1,341 Reviews
Are you looking for a regional Chevrolet Fayetteville used car center, or perhaps you are looking for a Certified Cadillac in Van Buren? If you are searching for a used car in Fayetteville, or even if you are searching for used trucks in Greenwood, give our Fort Smith showroom a visit. Browsing our large selection of new and used cars, trucks and SUVs will make shopping faster and easier. Designed with our amazing Chevrolet & Cadillac customers in mind, our website makes it easy to search for the car that you want based on make, model, year and other criteria. Our certified pre-owned cars are sold at affordable prices and all are kept in the best condition. Those are just some of the reasons that used car and truck shoppers in Fayetteville and Greenwood continue to reach out to Orr Chevrolet of Fort Smith when considering purchasing a used car near Van Buren. If you can't find what you're looking for, please check back with us regularly as we update our inventory on the site on a regular basis.
Orr Chevrolet of Fort Smith also serves Van Buren and Fayetteville Cadillac customers. Our inventory includes the latest models of the Cadillac Escalade, SRX and CTS. Our CTS line includes the CTS Coupe, CTS Wagon and CTS Sedan. We also have the luxurious XTS and ATS on display in our showroom. With all this selection it is no wonder that Greenwood Cadillac shoppers choose Orr Chevrolet of Fort Smith when buying a new luxury vehicle. To test drive any of these vehicles, contact us today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,341 reviews
May 17, 2017
Worst dealership experience ever! Went looking for a specifically optioned XT5. We had a salesman, but dealt mainly with the sales manager, Chris Hanson. He found us a car in Hot Sprin Went looking for a specifically optioned XT5. We had a salesman, but dealt mainly with the sales manager, Chris Hanson. He found us a car in Hot Springs and we made a deal for it. He apparently didn't secure the car and the next morning, we were informed it had been sold. They found another one in OKC, but it had an additional option so they wanted an additional $300 for it and wanted us to pay $1000 to get it delivered. They finally agreed to stick to the original deal and promised to get it here quickly. I checked with them at noon on the next Tuesday (we made the final deal on Thursday) and was told they had left at 9:30 that morning to pick it up. It was only a 3 hour drive, so it should have been here at least by 5:30. That's allowing for an hour for lunch and an hour to load it. At 5:30, we were told he was stuck in traffic in OKC! He still wasn't here at 8:30 so we went home. We finally picked up the car the next day. My husband has cancer so he wasn't able to check out the car like he normally would. We later found it had been delivered to us with a chipped taillight. The dealership refuses to replace it. I WILL NEVER PURCHASE ANYTHING FROM THIS DEALERSHIP AGAIN AND WOULD ADVISE ANYONE ELSE NOT TO EITHER!! I have had over 20 new cars in my lifetime and this was the worst dealership experience EVER!!!!!!! More
by Leftysmom
Employees Worked With
Chris Hansen, Keith Lindley
May 17, 2017
Excellent Service-Very Pleased Shane was very helpful in ordering the part needed, notifying us when they received the part, scheduling the service at a time most convenient for us, Shane was very helpful in ordering the part needed, notifying us when they received the part, scheduling the service at a time most convenient for us, and getting the part installed in timely manner. We are very happy with Shane and everyone else in the service center. More
by NickH
Employees Worked With
Shane Semiche
May 16, 2017
I couldn't have asked for better service! When I was told the things that needed to be repaired on my Traverse, before I could even think about scheduling a time to have it in the shop, a cour When I was told the things that needed to be repaired on my Traverse, before I could even think about scheduling a time to have it in the shop, a courtesy vehicle was offered to me. Each time I have been to Orr Chevrolet I have been treated with extreme kindness and courtesy. Elias did a great job coordinating the entire thing! While waiting for "diagnosis", my two kids were looking at the cars on the showroom floor. Eric Oswald talked with them and treated them so nicely as the ooohed and awwwed over the Cameros and Corvettes. The shop foreman also helped us, but I cannot remember his name. Excellent service as well. More
by DP
Employees Worked With
Eric Oswald, Elias Duran
May 16, 2017
Susan Brown was great to work with. She had to do her work for this sale! At the end of the day I felt I got a good deal and she did all she could to make sure I was great to work with. She had to do her work for this sale! At the end of the day I felt I got a good deal and she did all she could to make sure I got what I wanted. Go see Susan if you want someon that will work hard for you! More
by amberwhitworth
Employees Worked With
Susan Brown
May 12, 2017
Great service and Shane took care of my needs. Shane always goes beyond in taking care of both SRX's for us. I had both in, one for recall and the other for oil change. Both taken care of quickly Shane always goes beyond in taking care of both SRX's for us. I had both in, one for recall and the other for oil change. Both taken care of quickly. Thanks Shane. You are awesome! More
by Carl
Employees Worked With
Shane Semiche
May 12, 2017
Found a Cars that fit our needs. Worked to find a car that fit our needs and made sure that we were totally satisfied. Took the time to show us all the features on the cars and help g Worked to find a car that fit our needs and made sure that we were totally satisfied. Took the time to show us all the features on the cars and help get things set up for us. Dependability for a sales person is a great reason to use Ike Borges! More
by carder
Employees Worked With
May 10, 2017
Fast, easy, accomadating, and professional Great Customer service by our salesman, Jerald, and the service continues. He's been wonderful! The entire team has been so much more than we have ev Great Customer service by our salesman, Jerald, and the service continues. He's been wonderful! The entire team has been so much more than we have ever experienced at any other dealership in the city. Thank You All! More
by Vickie B
Employees Worked With
Shane Semiche, Jerald Shepard
May 09, 2017
Excellent customer service I was extremely happy with Orr customer service. They got my vehicle in for service in less than 10 minutes with no appointment. My vehicle was fixed I was extremely happy with Orr customer service. They got my vehicle in for service in less than 10 minutes with no appointment. My vehicle was fixed immediately and the work performed was explained thoroughly. Thank you Orr service department. More
by Driver70
Employees Worked With
Joe Gillaspy
May 09, 2017
Low Stress! Susan Brown gave us excellent customer service! I usually have such high anxiety dealing with car dealerships, but Susan was so friendly, relatable, a Susan Brown gave us excellent customer service! I usually have such high anxiety dealing with car dealerships, but Susan was so friendly, relatable, and down to earth! She helped make our experience enjoyable! More
by LuLaRoe Kandi Morris
Employees Worked With
Susan Brown
May 09, 2017
Oil change tire roation I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. Problem I had was that when I brought in my truck the front right tire was missing the air valve cap. After I noticed it was still missing on the same tire when I got home brushed this off as just a coincidence. However now I am going to have to purchase new tires due to wear on the inside of the front tires. If the rotation would have been done then I feel I would or should have been notified about the wear and an alignment could have possibly saved me the money now that I am going to have to spend to replace them. More
by Golferman
Employees Worked With
