Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orr Chevrolet of Fort Smith
Fort Smith, AR
1,405 Reviews
Are you looking for a regional Chevrolet Fayetteville used car center, or perhaps you are looking for a Certified Cadillac in Van Buren? If you are searching for a used car in Fayetteville, or even if you are searching for used trucks in Greenwood, give our Fort Smith showroom a visit. Browsing our large selection of new and used cars, trucks and SUVs will make shopping faster and easier. Designed with our amazing Chevrolet & Cadillac customers in mind, our website makes it easy to search for the car that you want based on make, model, year and other criteria. Our certified pre-owned cars are sold at affordable prices and all are kept in the best condition. Those are just some of the reasons that used car and truck shoppers in Fayetteville and Greenwood continue to reach out to Orr Chevrolet of Fort Smith when considering purchasing a used car near Van Buren. If you can't find what you're looking for, please check back with us regularly as we update our inventory on the site on a regular basis.
Orr Chevrolet of Fort Smith also serves Van Buren and Fayetteville Cadillac customers. Our inventory includes the latest models of the Cadillac Escalade, SRX and CTS. Our CTS line includes the CTS Coupe, CTS Wagon and CTS Sedan. We also have the luxurious XTS and ATS on display in our showroom. With all this selection it is no wonder that Greenwood Cadillac shoppers choose Orr Chevrolet of Fort Smith when buying a new luxury vehicle. To test drive any of these vehicles, contact us today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,405 reviews
September 01, 2017
great oil changei excellent experience for my oil change. easy in and out. courtesy driver took me from dealer back home and then come and take me back to the dealers excellent experience for my oil change. easy in and out. courtesy driver took me from dealer back home and then come and take me back to the dealership for my car. Very good experience. More
by Frank
Employees Worked With
Shane Semiche
August 31, 2017
Warranty repair Joe @ Orr in Fort Smith was very prompt and courteous. He called and gave me updates of the status. He was also aware of an another appointment that Joe @ Orr in Fort Smith was very prompt and courteous. He called and gave me updates of the status. He was also aware of an another appointment that I had and he was ready when I arrived. More
by Family
Employees Worked With
Joe Gillaspy
August 31, 2017
Warranty Work Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't have to see them for a long time. More
by silveradoME
August 30, 2017
Great service and great vehicles I got great customer service and we love our new truck. Even after we brought the truck home Cassie contacted me the next day to see how things were g I got great customer service and we love our new truck. Even after we brought the truck home Cassie contacted me the next day to see how things were going. More
by Ashley Hope
Employees Worked With
Cassey Rose
August 27, 2017
Service routine Shane spent time checking and explaining all necessary service issues. Both he and the technician provided insight on the service required. Also fol Shane spent time checking and explaining all necessary service issues. Both he and the technician provided insight on the service required. Also followed up on extended warranty issues. More
by Garry and Cindy
Employees Worked With
Shane Semiche
August 26, 2017
Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More
by jlu5454
Employees Worked With
August 26, 2017
Liars, cheats and con-artists Went to trade in my car, was told trade in value was 34,000 on an Altima. Didn't like the way it drove but saw a Nissan maxima with a hang tag of $ Went to trade in my car, was told trade in value was 34,000 on an Altima. Didn't like the way it drove but saw a Nissan maxima with a hang tag of $32271. Thought great.....Luke had me sign something that said I would owe zero sales tax. Went into finance, it was late and the guy talked to me about gap insurance which I agreed on, said sign here here and here. Folded my papers and stapled them with his business card and said put this in your glove box. Got my papers in mail and my price went to $34271 plus my trade in $31000 based on the car I bought. Didn't know value goes down based on the car you buy. Adam told me you signed it it's your car and a judge would agree. Talked to Luke and he said the same thing!! DON'T TRUST THEM, LIARS, CHEATS AND CROOKED. $5,600 DIFFERENCE IN DISCUSSED AND DONE DEAL, OH YEAH AND $331 in sales tax!! More
by TAKENADVANTAGEOF
Employees Worked With
Luke, Chris Hansen
August 26, 2017
RECALL Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the time best for us. Don't recall who I spoke with but she was very pleasant in scheduling my appointment. Everyone was very nice. More
by ab64
Employees Worked With
Joe Gillaspy
August 24, 2017
Great people, slow process Ron was great, extremely personable. Everyone else we came in contact with at the dealership was very nice and attentive. Staffing was low the day we Ron was great, extremely personable. Everyone else we came in contact with at the dealership was very nice and attentive. Staffing was low the day we were there so the process was a little lengthy. More
by Ardie
Employees Worked With
Jared Tomlinson, Ronald Bey
August 24, 2017
Great Service The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane a The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane and the Cadillac service staff are always knowledgeable, friendly, and curtious. More
by June46
Employees Worked With
Shane Semiche
