Orlando VW South

The staff and service was great Darren was very help full and on top of everything I was so happy with service and all thankyou so I will recommend this dealer service Darren was very help full and on top of everything I was so happy with service and all thankyou so I will recommend this dealer service More

Ivan is what a sales person should be Ivan was polite, respectful and very informative with my car purchase. It took about three hours from the time I walked in the door to the time he hel Ivan was polite, respectful and very informative with my car purchase. It took about three hours from the time I walked in the door to the time he helped me find the car that best suited my needs and budget. He stayed late to finish the sale and called me the next day to make sure I didn’t have any questions. He was wonderful from the the beginning and still is. Thank you Ivan More

Great job, all as promised I new what I wanted and what I would pay. They agreed and offered more options in the car as they sourced the car from another dealer it had 600.00 i I new what I wanted and what I would pay. They agreed and offered more options in the car as they sourced the car from another dealer it had 600.00 in option I did not ask for so they did not charge me. Basically said dealer fee and tax title tag and that was it. Big discount off window price. Best value vs car us Jetta S model, had tons of tech in it. Randy and Alfredo are great Tom More

Great Deal Ivan was great, we found the perfect car and he took care of us from the very first minute. Strongly recommend this dealership, 5 stars treatment. Ivan was great, we found the perfect car and he took care of us from the very first minute. Strongly recommend this dealership, 5 stars treatment. More

Ivan is the best! Ivan is a professional, he is not a typical car salesman. He is respectful, not pushy, listens to your wants and needs - then helps make the best deci Ivan is a professional, he is not a typical car salesman. He is respectful, not pushy, listens to your wants and needs - then helps make the best decision for you. I give Ivan 5 stars and look forward to referring friends and family for future car needs! -Vito Stallone More

Will pad your bill with add-ons you did not request Crooks - Went in for REQUIRED 20,000 mile maintenance on my 2018 Tiguan. Told the service rep. I wanted ONLY the REQUIRED 20,000 mile maintenance and Crooks - Went in for REQUIRED 20,000 mile maintenance on my 2018 Tiguan. Told the service rep. I wanted ONLY the REQUIRED 20,000 mile maintenance and tire rotation + cabin filter. When I picked up the car, there were charges for ZAK oil conditioner @ $16.95 and Z-Tech fuel additive @ $19.95. These are not required. They did not respond to any emails asking for an explanation - all I got were emails asking if there was anything I needed to know about my "inquiry to purchase". I was not there to purchase, only for maintenance - DO NOT GO TO THIS DEALER, they will cheat you as they did me. Padded my bill with unnecessary add-ons. Dishonest. Cost me $218.06 for oil change, tire rotation + cabin filter, and the added stuff I did not request or need. Sorry about this negative review, but you guys deserve it. Terrible customer service! After I posted this review, got an email requesting I call them - Service Mgr rude with loud voice - poor customer relations. Tricked me by adding service I specifically said I didn't want, then gave me an estimate which was high. I thought their service was expensive, but did not think they would pad the bill by deceitfully adding extras - my fault was I trusted them to give me what I asked for. The service mgr only shouted "you signed for it". Yes I did, but I should not have trusted them to give me what I requested and no more. If you go to these guys, please read your service contract thoroughly before you sign anything. Sneaky, sneaky, sneaky - shame on them! More

Very Satisfied! I am really surprised how they understand my needs. Orlando attendance was perfect, I recommend talk with him. Tamara was very kind too. Thank you I am really surprised how they understand my needs. Orlando attendance was perfect, I recommend talk with him. Tamara was very kind too. Thank you very much for all team! More

Very satisfied Everyone ensured my experience was great from when I walked in until I left. They were professional, knowledgeable, funny, kind, courteous, and listen Everyone ensured my experience was great from when I walked in until I left. They were professional, knowledgeable, funny, kind, courteous, and listened well. The car was just the cherry on top. More

My first car here at USA I was assisted by Roberto Munoz who made sure I was able to get a new car according to my budget. Roberto was friendly, attentive, and answered all ou I was assisted by Roberto Munoz who made sure I was able to get a new car according to my budget. Roberto was friendly, attentive, and answered all our questions which gave us a great car buying experience! Thanks for an excellent experience! More