Orlando VW South
Orlando, FL
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Outstanding customer service! I took my car in to have a recall service done and had an awesome experience from drop off to pick up. Roger Phipps (service consultant) is just amazi I took my car in to have a recall service done and had an awesome experience from drop off to pick up. Roger Phipps (service consultant) is just amazing! He walked me through the process of what to expect during my visit and also made sure that I was comfortable during my wait. Angel (shuttle driver) was also great! Instead of waiting at the building, I was able to opt in on the shuttle service so that I could wait conveniently at home while they took care of my car. Angel is super nice and a great driver. Thanks David Maus VW for the great experience! More
Out of state purchase Roberto went above and beyond to make us comfortable with purchasing. He sent videos when requested and answered countless questions. I would purchase Roberto went above and beyond to make us comfortable with purchasing. He sent videos when requested and answered countless questions. I would purchase again from this dealer. More
Excellent Service! Sales process was fairly easy and prompt. Roberto Muñoz was excellent. I’m very pleased with this dealership, the people and financing terms. Painless Sales process was fairly easy and prompt. Roberto Muñoz was excellent. I’m very pleased with this dealership, the people and financing terms. Painless process! More
Wonderful experience! From start to finish, my experience at David Maus was wonderful. I have been driving Volkswagens for 15 years and this was by far the most pleasant ca From start to finish, my experience at David Maus was wonderful. I have been driving Volkswagens for 15 years and this was by far the most pleasant car leasing process I’ve had. I was nearing the end of my lease and decided to call the dealership to discuss possibly upgrading to a larger vehicle. I had been seriously considering switching to another make entirely until I connected with Wes. Over the phone he was concise and carefully listened to my specifications and budget for a new vehicle. Because of this, he had the car that met all of my criteria already pulled up to look at by the time I arrived at the dealership only hours later. After a very short wait (less than 10 minutes) I had a serious offer that only required minor tweaks. After many negative experiences with negotiations at other dealerships I appreciated VW’s willingness to provide a competitive offer at the outset. The entire day was facilitated by Wes who continued to be friendly, energetic, and mindful of my time. More
Great salesman good deal great dealership and customer service. would recommend this dealership and salesman to my friends and family great experience. Thank you fo good deal great dealership and customer service. would recommend this dealership and salesman to my friends and family great experience. Thank you for a good deal. More
Recall Service First time at this dealership for a recall service everyone at the dealership was very nice the dealership was clean and the service on my VW was exce First time at this dealership for a recall service everyone at the dealership was very nice the dealership was clean and the service on my VW was excellent. More
Great experience, finally a dealership we like! The staff were very helpful- both Ivan and Laura were great to work with and we walked away happy with a VW Tiguan. No pressure, no games, and overall The staff were very helpful- both Ivan and Laura were great to work with and we walked away happy with a VW Tiguan. No pressure, no games, and overall a great experience. Would highly recommend buying a car from them. More
Service advisor poor communication Purchased my first ever VW CC and super excited about it. Had issues with key fobs. Left the car for a few days and was told one remote is programmabl Purchased my first ever VW CC and super excited about it. Had issues with key fobs. Left the car for a few days and was told one remote is programmable and the other needs replacement. Dealership ordered a replacement and got paid thankfully for the replacement and reprogramming the second fob. Continued to have issues with second fob. Visited the dealership again and the advisor said they’ll order another. Over 2 weeks now and heard nothing. The advisor makes me feel like he’s doing me a favor not a paid job. The techs incompetent even in the justification of the problem fob. Much more details but feels like no one cares. Was preparing to purchase a brand new Atlas for my wife. But if this is the way dealership treats the customers after sales, I won’t go with the plan. SMH. More
Very Good I am very happy with my purchase. Ivan was my sales rep. He was very attentive and professional. I would definitely recommend this dealership. Make I am very happy with my purchase. Ivan was my sales rep. He was very attentive and professional. I would definitely recommend this dealership. Make them a deal! More
Probably the easiest car buy experience I’ve ever Had! Probably the easiest and fastest car buying experience I’ve ever had. Very knowledgeable and friendly service. Thank you Ivan!!! I love my new Jetta G Probably the easiest and fastest car buying experience I’ve ever had. Very knowledgeable and friendly service. Thank you Ivan!!! I love my new Jetta GLI More