Orlando VW North
Orlando, FL
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Everyone that I dealt with from the moment I inquired on line was wonderful. I had a feeling that I wouldn't qualify and be able to get what I was needing and looking for, but Carlos , Matt and Gary worked line was wonderful. I had a feeling that I wouldn't qualify and be able to get what I was needing and looking for, but Carlos , Matt and Gary worked hard to get me the best deal possible and keep me in the range I was looking for. I really appreciate the time and effort they took to make that happen. I will definitely return to them in the future. Thanks, Natalie Thompson More
This dealership exemplifies the quality and professionalism needed to be comfortable when purchasing a vehicle. The staff was friendly, courteous and always making sure you are comfortable. T professionalism needed to be comfortable when purchasing a vehicle. The staff was friendly, courteous and always making sure you are comfortable. The car buying experience was very easy and they all worked with me finding me the perfect car for my budget - Deanna my sales rep was with me every step of the way and made sure that I was happy with my choices and decisions. The entire process was seamless and easy!! I would recommend anyone to go by and take the time to meet the team and enjoy a car buying experience that is one of the best ever!!! Thanks to all the team at David Maus VW North!! You all are amazing!! Kathy More
I honestly did not intend on purchasing a vehicle on the day that I visited the dealership. I had only begun my research on the VW Passat and wanted to see it up close, and personal. It was greeted right day that I visited the dealership. I had only begun my research on the VW Passat and wanted to see it up close, and personal. It was greeted right away by Hadi, the salesman, who was extremely courteous and knowledgable about different models and the options. Even though I felt as if I was not prepared to purchase a vehicle at the time and was intitially pretty sure I would not be able to, Hadi took an extra step to get David involved to give me peace of mind. Hadi and David patiently listened to my concerns regarding buying a new vehicle. David and Hadi worked together to insure that I purchased my new vehicle at a good price, with good warranties, and most of all, with GREAT financing. Gary was very friendly and through while explaining the finance agreement, warranty information, and additional warranty options that were available. Gary made sure that I did not have any additional questions or concerns. I really appreciated his patience. Brooke was very professional, kind, and courteous during my time with her. She thoroughly explained the maintenance program as well as what to expect within the next 30 days. Brooke and I inspected my new car before I took possession of it. Brooke made me feel as if this was not just another car sale, but the beginning of a relationship between myself and David Maus VW North. In the end Hadi took the time to go over specific features in my new car. He also set up my blue-tooth for my phone and added some of my favorite radio stations to the audio player. Overall, I received above and beyond of what i would have expected. I went into the dealership to browse, but what I go was the WOW factor. More
I purchased my "dream car" at this dealership. The staff is unbelievably friendly and helpful. Service is outstanding. I even have my 30 day and 1 year service appointments scheduled. The facility The staff is unbelievably friendly and helpful. Service is outstanding. I even have my 30 day and 1 year service appointments scheduled. The facility itself is spacious, clean and comfy. Hands down...best auto purchasing experience I've had. More
I have purchased many cars but have never had such a great experience as I had here. From the moment I arrived Mark took great care of me and made the experience pleasurable. Gary made finance a breeze. great experience as I had here. From the moment I arrived Mark took great care of me and made the experience pleasurable. Gary made finance a breeze. I highly recommend this dealer to anyone. I love the car! More
Alphonse, David and Brooke made my buying experience "exceptional!" I was so nervous, but each team member was very passionate about each of their role in the buying process and made me feel very comfor "exceptional!" I was so nervous, but each team member was very passionate about each of their role in the buying process and made me feel very comfortable. Great job TEAM..."What it takes" you three made it happen for me. More
Everyone went above and beyond for us from the time we walked in until the time we left. No one was pushy and the typical sales rep which we couldn't stop talking about. They were beyond patient when tryi walked in until the time we left. No one was pushy and the typical sales rep which we couldn't stop talking about. They were beyond patient when trying to price out insurance companies and helped us get the best deal possible. Wish we would have got our first car from David Maus VW! A+++++++ More
I was greeted immediately and shown whatever vehicles available. Upon making my selection, all my question were answered to my satisfaction. I feel I was given a fair price for my trade-in and asked fo available. Upon making my selection, all my question were answered to my satisfaction. I feel I was given a fair price for my trade-in and asked for a fair price for the vehicle I purchased. The entire staff was very helpful. More
I was reluctant on having to go through the buying process again due to past experience at other dealerships, but it was time. I sold my Cadillac Escalade of 8 years to a family member and started my process again due to past experience at other dealerships, but it was time. I sold my Cadillac Escalade of 8 years to a family member and started my search for a new smaller, more gas efficient vehicle. I narrowed my selection down to the VW cc and the Mini Cooper Countryman. After contacting both Mini of Orlando and DM VW North via email/web, DM VW North, responded within 10 minutes. I made an appt with Danny in sales for Saturday around noon as I had tentatively scheduled a test drive at Mini for 10am on Sat but was awaiting confirmation. Well, Mini did not respond so we went to DM VW North first. They had the cc I was interested in, color, R Line and all. Danny sold us on what this car had to offer compared to others on the lot and the Mini. We started the negotiation and in the middle of it, Mini contacted me but I informed them that I was in the middle of purchasing a vehicle from DM VW since they failed to contact me promptly. We were very pleased with the customer service extended to us during the entire buying process, by all involved. It was seamless, to say the least. What a fantastic team at DM VW North! We will definitely recommend them to others as well as return when its time to purchase again. Thanks again, Danny, Alex, David, Paola and Reggie! Sincerely, David and Wendy More