Orlando VW North
Orlando, FL
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I really must say, in my 43 years I have not had such a pleasant experience at the dealership. I was under no pressure. Brian, greeted me while I was looking at Chevy Z71. Brian, Paola, and Fredy were e pleasant experience at the dealership. I was under no pressure. Brian, greeted me while I was looking at Chevy Z71. Brian, Paola, and Fredy were excellent. I only hope others have to joy I experienced last week. Thank you again to these three employees to make my experience and regrettable one. The 1st time I awoke without buyers remorse. Thank you. More
Danny called us on the phone after I had looked at some VW's on line on my cell phone. We told him were looking for a VW Beetle and he described a 2010 he had just taken in trade last week with only 6000+ VW's on line on my cell phone. We told him were looking for a VW Beetle and he described a 2010 he had just taken in trade last week with only 6000+ miles on it and talked us into coming down from Debary to look at the car. When we got there, he met us at the car when we pulled in and was so helpful through out the whole process. Everyone we met was very helpful, courteous, friendly, and knowledgeable. We had a great experience and love our "Bluebird" as my wife call our new 2010 VW Beetle Convertible. More
I had a very good experience shopping with David Maus VW North. Due to living far away, I was shopping over the internet and working out the price ahead of time and Alex gave me the attention I needed throu North. Due to living far away, I was shopping over the internet and working out the price ahead of time and Alex gave me the attention I needed through email. When I was ready, I made the trip to the dealership and was greeted by someone who was expecting me. Vega gave me a test drive and helped me look around the vehicle to make sure it was to my liking. Fredy handled the finalization of my financing and got me a better rate than the prearranged financing I had brought with me. Overall, they have an excellent staff and a clean lot filled with great vehicles. I definitely recommend shopping with them. More
As a student, I wanted a car that was great on gas, low on maintenance, big on value & also has a time-tested motor. The 2 cars that fits my criteria were the Honda Civic and the VW Jetta. I chose to purch on maintenance, big on value & also has a time-tested motor. The 2 cars that fits my criteria were the Honda Civic and the VW Jetta. I chose to purchase the Jetta b/c I was already accustomed to German Engineering. I visited David Maus VW on Lee Road in Orlando to complete my purchase and it was by far the worst car buying experience that I have encountered in my life. The sales staff was EXTREMELY PUSHY and they displayed the classic "shady car-sales-man persona". In their television ads they hail the slogan "WHATEVER IT TAKES", but there should be a disclaimer which states that "WHATEVER" includes lying, cheating and taking advantage of students. I went back to the dealership to address my concerns with David Maus Jr who is the General Manager. He was of no help. In-fact he was RUDE, ARROGANT & CONDESCENDING. His customer service skills are very poor. Alex Stoughton is the Sales Manager. He is a pathological liar. The following point backs my claim...After returning to the dealership to address the concerns that I had, I also wanted to speak with Freddy Agron from finance. The staff was in a meeting which included Alex, Freddy, David and other staff members. Alex stepped out of the meeting and ask me what I needed. I shared my concerns with him and requested to speak with Freddy. Alex then proceeded to tell me that Freddy was not coming to work because it was his day off. Moments later Freddy emerged from the meeting room, the same room that was being shared by no other than Alex, Freddy and other staff members. I was simply dumbfounded that Alex was able to tell me such a boldface lie. I immediately became very anxious; wondering what other lies were told to me by these DECEPTIVE people. I will never do business with this dealership again. I will never recommend them to anyone, because my referrals are a reflection of me. More
Had the used car I wanted, in 2 hours I was driving it home. They met pricing goal and made the purchase without delay or problems. Excellent work on car prep, salesman, Michael, and the business mgr Fred home. They met pricing goal and made the purchase without delay or problems. Excellent work on car prep, salesman, Michael, and the business mgr Freddy, were very professional. No hard selling on add on items I didn't need. Worth the 60 mile drive to Orlando. More
I was already a regular customer at David Maus Volkwagen North, my most recent visit was for a new headlight to be installed in my Volkswagen Beetle. I've always made an appointment with Brian Gibson due to North, my most recent visit was for a new headlight to be installed in my Volkswagen Beetle. I've always made an appointment with Brian Gibson due to FANTASTIC customer service. I had an older VW Beetle and it was time for an upgrade. The day of service on my VW Beetle, I test drove two different vehicles with Louis Karnbach. There wasn't any pressure to purchase the day of. Louis was very understanding and patient with me. I stayed in contact the next morning with Louis with regards to one of the vehicles I test drove and told him I would return later on in the day after work to more than likely purchase the vehicle. I returned in the evening to purchase a used 2012 Jeep Patriot. Louis came in on his day off to meet with me which was very much appreciated. Prior to getting to the dealership he made sure the vehicle was cleaned and ready to be taken home. Louis was also was very kind and brought in some of his personal Jeep items and gave them to me as a welcoming gift to the "Jeep Club". The night I purchased the vehicle, the staff were very patient with my decision making and were still kind even after closing and me being the last customer to leave the dealership. I am extremely satisfied with my vehicle and it was everything I was looking for and more! The staff at David Maus Volkswagen North is why I've remained a loyal customer. Thanks to Brian Gibson, Louis Karnbach, David Lang & Paola Fernandez, I will continue to come back to David Maus North. I highly recommend this location if you are looking for a Used or New Vehicle at a very fair price!(: More
My first visit was relaxed and informative without any pressure to make a purchase. I was very pleased with the friendly, comfortable environment and the cooperative and accommodating service I had recei pressure to make a purchase. I was very pleased with the friendly, comfortable environment and the cooperative and accommodating service I had received. The Volkswagon cars impressed me so much and the customer service at David Maus Volkswagon was top notch to match. With the help of the sales staff, I was able to pick out the perfect vehicle...a new Jetta sedan! The staff at David Maus went the extra mile to get me everything I needed, at a terrific price! I have a huge crush on my new Jetta, the ride is so awesome! Everyone deserves this incredible experience when purchasing a vehicle, and overall I would say David Maus is the best place to go when looking for a new car. More
Vega (sales) was great, as were the other folks who became involved with the purchase of my Audi TT. Courteous, accommodating, flexible, smart... these are a few of the adjectives that describe how I w became involved with the purchase of my Audi TT. Courteous, accommodating, flexible, smart... these are a few of the adjectives that describe how I was treated by the sales, service and financial team. I would highly recommend this dealership. More
I test drove the car one day and purchased the car the next. I did not feel pressured to buy the car and they worked with me to give me the deal I wanted. In fact my boyfriend may be back to buy himself a next. I did not feel pressured to buy the car and they worked with me to give me the deal I wanted. In fact my boyfriend may be back to buy himself a car from them as well. Great job guys! More
Everyone at David Maus was friendly, informative, and extremely helpful, This was the best experience I've ever had Purchasing a vehicle. From the selection of a vehicle with Brian to the pricing informa extremely helpful, This was the best experience I've ever had Purchasing a vehicle. From the selection of a vehicle with Brian to the pricing information with Alex and finance with Mark, they answered all my questions and worked out the best vehicle and price for me. After purchasing the vehicle Paola and Carlos went over the complete operation of the vehicle and the options. And they arranged the pick up of the vehicle I traded in. My experience was a 10-PLUS. More