Orlando VW North
Orlando, FL
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Great Service! We received excellent service. Wesley was very patient as he answered all our questions. Each employee we met was friendly and ready to assist us in We received excellent service. Wesley was very patient as he answered all our questions. Each employee we met was friendly and ready to assist us in our search for a new car. More
Thank you for excellent servie experience I can't imagine purchasing another Volkswagen because of all the senors and switches that has malfunctioned on my Beetle, but one bright spot in my Vo I can't imagine purchasing another Volkswagen because of all the senors and switches that has malfunctioned on my Beetle, but one bright spot in my Volkswagen owning experience has been the excellent service I received at David Maus service center. After dealing with Napleton VW in Sanford and Volkswagen direct customer care it was refreshing to see not everyone involved with VW is awful. More
Great Company and Great employees I take my hat and salute my people at David Maus Volkswagen on Lee rd for making my dream of a new car a reality not only was their inventory top of t I take my hat and salute my people at David Maus Volkswagen on Lee rd for making my dream of a new car a reality not only was their inventory top of the line but the service I received was professional and at the same time personal and I thank Paola,Matt and Jason for their time and courtesy which I received while at their dealership.I have become part of the Maus family of satisfied customers and I recommend this dealership with high regard.thanks for everything, Joseph Louis Lozada More
Service department is over priced and does not care about cu I went to the dealership to drop off my car for an oil change. I only have one car so the dealership drove me to work and dropped me off. The dealersh I went to the dealership to drop off my car for an oil change. I only have one car so the dealership drove me to work and dropped me off. The dealership promised to pick me up at 4 o'clock that afternoon. I called at about 1 o'clock to verify my pick up appointment. No one came to pick me up. I was stranded. At 4:20 I called a friend to come get me you had to leave work. I called the dealership they said they had attempted to call me but weren't successful in getting me before 4 o'clock to verify the pick up. Here's the thing I was stranded at work. I needed a ride. The dealership promised to pick me up. The dealership argued that I was supposed to answer my phone at 3:55 when they called me to verify the pick up Who does that dump somebody off and doesn't come back to pick them up? I was busy on the phone and did not hear the call nor receive a text Needless to say I'm not going back for any more oil changes at the David Maus volkswagon North dealership. More
David Maus North got me what I wanted, but now a problem. I started out at Field's Volkswagen and almost made a deal but they wouldn't budge and cost them a sale. Funny, we have tried that dealer 3 different I started out at Field's Volkswagen and almost made a deal but they wouldn't budge and cost them a sale. Funny, we have tried that dealer 3 different times and never ended up buying from them and they are the closest to our home. So I made some calls and the first one to come through over the phone no less was David Maus North, Alex and Katie, yeah! I told them what I wanted, Volkswagen TDI Sportwagen, how much I was willing to pay and what I wanted for my trade in. All over the phone... and voila, they made it happen. Katie even delivered the car all the way to my home from Orlando to Flagler Beach. Then the following week, the accessories we agreed on were also delivered to my home! Wow, what more could you want? I did not get financing through them as USAA offers quite a deal for financing if you get it through a preferred dealer, and they were preferred dealers. It's called car buying service and I got a whopping .50 interest rate. I LOVE my sportwagen, best driving car cause of that German engineering! Ask for both Alex or Katie. Now I need to add a P.S. I have had my car for a few days and I love how it drives. A wonderful gentleman, named Rob came to my home today to deliver some accessories we agreed on. While putting in my mats he noticed my floor on passenger side, front and back was soaking wet, and I do mean soaking, the back with several inches of water!!! I am so distraught. A brand new car and something has already gone very wrong. He did not have any idea why this may have happened. I googled this problem and it looks like it may be a few things, one a faulty line under the car for the air conditioner?? My carpets are ruined and It is not drying up. I am taking car to a closer dealer today to see if it can be fixed. I expect the carpet to be torn out and replaced as well. You can email me at pammann@cfl.rr.com to see if this is being taken care of and what the problem is. More
Wes is awesome Didn't expect to buy a car today. We were just looking to test drive and compare a bit. But Wes was such a good salesperson and the deal was good! My Didn't expect to buy a car today. We were just looking to test drive and compare a bit. But Wes was such a good salesperson and the deal was good! My wife told him what she wanted and he got it done! We bought a car because of a good deal and a great salesperson. More
David Maus VW N and Unfair and deceptive trade practices. David Maus VW N may be guilty of Unfair and Deceptive Trade Practices, Failure to honor purchase order, Breach of purchase order contract bait & swit David Maus VW N may be guilty of Unfair and Deceptive Trade Practices, Failure to honor purchase order, Breach of purchase order contract bait & switch. Adding over $5,000 worth of un-needed options to first purchase order. GM never called to offer assistance. More
My first Volkswagen Jetta purchase. I was very pleased & satisfied with my first time experience at the Volkswagen dealer on April 4, 2015. After trading my old 16 year car & not having I was very pleased & satisfied with my first time experience at the Volkswagen dealer on April 4, 2015. After trading my old 16 year car & not having any car payments for 10 years. Made me a bit nervous in purchasing again another vehicle will effect my payments, credit history in a skeptical feeling. But at David Maus Volkswagen North made me feel very at ease, happy, comfortable in a reliable, good deals offers, fair price treatments without having any pressure or stress in dealing to purchasing my lovely chocolate(brown)color Jetta. I saw the car online and it was available at the dealer, the service from the sale employee made me more interest to pursue my purchase after having a test drive. He treat my father & I in a friendly, polite, honesty, helpful way with a sweet personality. I'll highly recommend David Maus Volkswagen North and the sale employee too. Thanks!! More
STAY FAR AWAY My 2014 Jetta turned off while driving it two days in a row. I got it towed this Tuesday to David Maus. Got a call from Karen after the car got to th My 2014 Jetta turned off while driving it two days in a row. I got it towed this Tuesday to David Maus. Got a call from Karen after the car got to their dealer and told me it would be a $106 charge to even look at the car. I agreed to what she wanted to charge. Got multiples phone calls from Karen throughout the day Thursday insisting that I need to change my tires even after I told her twice I was not interested in having them change my tires. Got another call from her telling me the battery magically died even though it wasn't dead when it was towed. By 5 o clock Thursday got another call from her telling me the car was complete and there were no electrical issues and was ready to be picked up. When I went to pick it up I found out they never checked to see if there was any electrical issues. According to Karen they cannot perform a diagnostic on the car or see if there is anything wrong while the tire was low air. which makes so sense. I picked up the car and left and 5 minutes after driving off their lot I realized my windows, AC, Heated Seats, Blue tooth and radio had stopped working. Called the dealer back and was told there was nothing they can do. Called again this morning and spoke to the service manager who was very rude and told me her employees do not make mistakes. Am not in the process of filing a law suit against this dealer. While VW of America has also opened an investigation against them. VERY BAD CUSTOMER SERVICE AND VERY RUDE EMPLOYEES! More
My 5th VW from BiIly Stewart Yes, my 5th new VW vehicle from Billy Stewart. I followed Billy to David Maus VW North from another business in another county. Why? #1.) I like t Yes, my 5th new VW vehicle from Billy Stewart. I followed Billy to David Maus VW North from another business in another county. Why? #1.) I like to buy from Billy Stewart, #2.) I believe in the Product, #3.) the Dealer. All ranked those three items, however, truthfully all three Are important. When I got my first vehicle, I didn't know which model would be the final product for me. Over that initial 2 day period, I drove 5 vehicles...Billy listened to my needs. Yes, he is a salesman, however, Billy possesses that key ingredient "To Listen." A very special shout-out to: Sequoia Notton, Sales Manager Jason Leiro, Finance Manager Paola, Fernandez, Guest Relations Manager Mark Aguiar, Service Advisor Thanks to DAVID MAUS VW NORTH for having these dedicated professionals to aid in the (fun) car buying process. Don Bergey More