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Orlando VW North

Orlando, FL

4.5
616 Reviews

1050 Lee Rd

Orlando, FL

32810

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Showing 616 reviews

July 09, 2016

Top of the line service Absolutely the easiest and most relaxed I have ever felt buying a car. The second we arrived it was all smiles and great hospitality. There was no pus More

by Jcabranes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Joseph, Alex Stoughton, Brandon Rallo
Jul 12, 2016 -

Orlando VW North responded

Jcabranes- Thank you for the wonderful feedback and praise! We are delighted to hear what a great experience you had! It is a the greatest compliment when you can give your close friends and loved ones your recommendation to come see us. Best wishes with your new purchase, we look forward to serving you in the future!

June 15, 2016

Best in town This dealership was extremely helpful and patient. The supplied me with the best options to get the deal done at a very affordable price. It was one o More

by Darron Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan, Phillip, Alex Stoughton, Brandon Rallo
Jun 15, 2016 -

Orlando VW North responded

Darron, It give us a great sense of accomplishment when we are able to see experiences like this shared. We do what it takes to ensure complete satisfaction and you are a true testament to that. So we appreciate YOU giving us the opportunity to exhaust all options for you. Thank you Darron, and a special congratulations to you on your new car!

June 12, 2016

Extremely helpful Bought my first car from them and they were extremely helpful. They did not try to take advantage or push me into something I didn't want. Got me the More

by Kory Forde
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stoughton, Brandon Rallo, Matt Himschoot
Jun 15, 2016 -

Orlando VW North responded

Kory, Congratulations on your new ride! We are glad to have made a fine first impression with you. It means a great deal to share such great compliments with our staff. Thank you for your business.

June 12, 2016

Waste of time. Charlatan Deceptive and shows poor customer service. Very pushy and seem over zealous. I checked the blue book value of a vehicle tbey are selling for over 40 More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
O, Alex Stoughton
Jun 23, 2016 -

Orlando VW North responded

"Dear Customer, We thank you for taking the time to reach out to us. We take all feedback positive or negative seriously, as it is our way to see what area(s) we are doing well in and, what area(s) we need to improve. We are so sorry to hear that things didn't work out during your visit. We were able to speak to our team at DMV and found that vehicle you were interested in was a Limited Edition Beetle with Fender system, that the dealer also processed thru a thorough World Auto Certification inspection. With that being said, these particular facts are important to consider when you look at the value of the vehicle at hand, compared to others that are NOT certified and specially equipped. It is important to understand that our vehicles are priced accordingly and stay firmly competitive so that we can earn your business. We would like the opportunity to offer a further resolution and clarification on the areas of concerns so that we can ensure all options are exhausted. Please contact me, Paola Fernandez, Customer Relations Manager David Maus Volkswagen North, pfernandez@vtaig.com or 407.644.2222"

June 11, 2016

Great Service! Purchased a new VW and everything went smoothly. The entire process was very quick. Would definitely buy from them again! 5 stars, great service, gre More

by parliamenthousepeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Himschoot
Jun 15, 2016 -

Orlando VW North responded

Congratulations! Thank you for considering us to do business with, it is a pleasure serving you and hope to continue to do so, for years to come!

June 09, 2016

Mr. Frank was excellent as soon as I walked on the car lot. Mr. Frank from David Maus in Orlando, Fl. was the best. He offered water, coffee, etc. Mr. Frank made me feel at home and told me to stop worrying, I More

by Ronda95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Rowley, Brandon Rallo
Jun 10, 2016 -

Orlando VW North responded

Thank you for your feedback Ronda95! We are so glad you were provided with the hospitality and experience you deserve as a customer. We appreciate your business and hope to see you and your family again in the near future :)

May 15, 2016

Highly Recommended!! Frank was my salesman and Alex was the sales manager when I recently purchase my new Golf Sportwagen. They worked with me to get the payment I wanted, More

by kknappenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Rowley, Alex Stoughton, Mark Aguiar
May 18, 2016 -

Orlando VW North responded

Wow Kknappenberger! What can we say...? We truly LOVE our customers, and give our best efforts to giving an experience they will not forget! We are so glad you loved the sweet treat you received, it is a small token of our appreciation. On behalf of everyone here, we Thank You for your continued business and appreciate you sharing your story with the world.

May 09, 2016

Exceptional service I don't write reviews very often, but felt this one was very deserving. I brought my VW cc in for service/warranty work recently. I chose to take it h More

by crimedog1777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aguiar, Tonya Wilson
May 10, 2016 -

Orlando VW North responded

Thank you for sharing your story crimedog1973! We value our customers, and we want to thank you for attesting to that thru your experience. It means a lot that you took a leap of faith and gave us the opportunity to earn your business with other choices out there. It was our pleasure to serve you, and look forward to seeing you for years to come!

May 01, 2016

Great buying experience I went in for a used car with a high negative equity trade in. When i was ready to give up, they found me a lease that worked for my budget that i gav More

by magent501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Himschoot, Cynthia Schnelle
May 02, 2016 -

Orlando VW North responded

Congratulations magent501. This is not the first time this has happened, when challenges come up, we are willing to work for the customer! Thank you for giving us the opportunity to try for you, and hope you consider us in the future, for all of your automotive needs.

April 26, 2016

Great Customer Experience I had been shopping for over a month looking at replacing a Lexus ES350. I was over on mileage on my lease and still owed 8 payments at $520 per month More

by DLP 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stoughton, Matt Himschoot, Zachary Ruppert
May 02, 2016 -

Orlando VW North responded

Thank you DLP for the recognition! We have a wonderful staff that goes above and beyond when they can! It sounds like the other dealers you went to first, missed out on helping a loyal customer. But needless to say, we are happy to have been given the opportunity to earn your business and hope to do so for years to come! Congratulations on your NEW Passat, you made a great choice :)

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