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Orlando VW North

Orlando, FL

4.5
615 Reviews

1050 Lee Rd

Orlando, FL

32810

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Showing 615 reviews

November 25, 2022

It was the easiest biting process I ever went through purchasing a vehicle! It took less than 1 hour to trade in and pickup vehicle! Highly recommend VW North, would rate as truly exceptional!! More

by Ahjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Belk
Nov 30, 2022 -

Orlando VW North responded

Thank you for your positive review!

November 18, 2022

Never will I buy from here again. Not only was the manager Brandon and finance guy rude but after 30 days and 1 week of having the vehicle I had to get a major part replaced on it sur More

by essencec
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis I think can't really recall his name, Brandon Rallo
Nov 18, 2022 -

Orlando VW North responded

We are very apologetic that we didn't exceed expectations. With pre-owned vehicles, we always recommend purchasing a warranty. Our records show that you don't currently hold one. If you would like to have a warranty plan to help cover future services, please reach out to our Finance department. We pride ourselves on being a full disclosure dealership and are very sorry you felt you had a negative experience. If you have any questions, feel free to reach out to our Customer Relations Manager Nikhita Flagg or our Finance department at 407-644-2222.

Nov 18, 2022 -

essencec responded

Stop with the lies. The vehicle came with a warranty I'm reading the car purchase document now. The warranty given doesn't cover the part that needed to be repaired. I even spoke to the finance guy and the mechanic guy there who both told me the warranty I have doesn't cover the part needed repair. Don't lie on the internet and say I do not have a warranty when that's not true, making it seem like I'm the one not being truthful. Just say my warranty doesn't cover this part and the only way to get the part covered is to buy another warranty. Again, people think twice before buying a vehicle from this dealership. And just for the record, I purchased a 2011 BMW in 2020 and the only issue I had was replacing the oil gasket in the summer 2021 which is a normal wear and tear of that type of vehicle and it's still running just fine with no other issues. I don't care what you say, no vehicle should have this major repair done 30 days and 1 week later.

November 03, 2022

John Concepcion and Danny Gaines helped me in my car purchase. They were fair and easy to work with! Great customer service. More

by fischerk10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Concepcion, Danny Gaines
Nov 10, 2022 -

Orlando VW North responded

Thank you for your positive review!

November 01, 2022

Brett and Jacob provided the best car buying experience we’ve ever had. Friendly, thorough and knowledgeable. More

by Bdavids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Brett Gold
Nov 01, 2022 -

Orlando VW North responded

Thank you for your positive review!

October 27, 2022

Brett made the car buying experience a very pleasant one! He was thorough, to the point and got things done! I will always return for future purchases and recommend to friends and family. Thank you! More

by lishaslaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny in Finance, Brett Gold
Nov 01, 2022 -

Orlando VW North responded

Thank you for your positive review!

October 23, 2022

Angelo was amazing. I talked to him a lot via email and when I met him in person, he had everything all set and ready to go. Very courteous and great salesperson. I high More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ondercik, Angelo Nieves
Nov 01, 2022 -

Orlando VW North responded

Thank you for your positive review!

October 14, 2022

Very pleasant, enthusiastic, and knowledgeable. Angelo got me in and out quickly without feeling rushed. More

by jeffreeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves, Benjamin Mitnik
Oct 17, 2022 -

Orlando VW North responded

Thank you for your positive review!

August 19, 2022

This honesty was my best experience ever at a dealership the customer service and the attention to detail was exceptional!!! Steeve found me the exact vehicle that I was looking for and I would definitely r More

by Stevevalentin14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steeve Valentin
Aug 22, 2022 -

Orlando VW North responded

Thank you for your positive review!

August 11, 2022

They did great job. Easy to work with and we’re very helpful would go back More

by Cngoodnough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Mitnik
Aug 15, 2022 -

Orlando VW North responded

Thank you for your positive review!

April 27, 2022

Pleasant, efficient - incredible service. Found a car online, at their dealership, traded our car in to them and had all the paperwork, plus our new car within 5 hours. They drove our trade More

by clipschultz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Apr 28, 2022 -

Orlando VW North responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.