Orlando VW North
Orlando, FL
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The ABSOLUTE WORST car buying experience of my 70 years on this planet. Though Salesman PHI VO was a great brand ambassador for VW and provided timely, considerate sales engagement, that's where the "good on this planet. Though Salesman PHI VO was a great brand ambassador for VW and provided timely, considerate sales engagement, that's where the "good news" ends. We've escalated the egregious predatory sales tactics from GM and Sales Management to VW Corp Customer Care for further action. This dealership will never see another penny of our $ after 30+ years of loyalty AT THIS SPECIFIC LOCATION from me, my husband, and my FAMILY. If you want to be harassed and bullyragged, spammed with sales calls, texts, and emails, and be given a non-apology when called out on this horrible behavior, you're welcome to ignore this warning: Buyer Beware. DON'T GO THERE. PS - They clearly don't care about their reputation. More
Shabby facilities and when it rains the parking lot is a moat - the place looks like a used car lot located outside the city limits and kept up to 3rd World standards; shame on you VW! When buying new as moat - the place looks like a used car lot located outside the city limits and kept up to 3rd World standards; shame on you VW! When buying new as I did, watch out for the unnecessary inclusion of a "MPP VSC service contract" at $900 that's virtually useless as it expires inside 24 months and therefore lives inside the bumper-to-bumper factory warranty which already covers for most of the items listed on the contract. Lastly, the finance contract had several errors and omissions regarding the county where I live and for some reason the finance department could not get my email corrected (wrong entry of email and old legacy email already in the system) More
I just purchased a Taos from VW North. John Concepción was wonderful, he listened to what I wanted and helped me choose the perfect car for me. He was so easy to work with and made the who John Concepción was wonderful, he listened to what I wanted and helped me choose the perfect car for me. He was so easy to work with and made the whole process easy and fast. More
This was the fastest deal ever. I was in and out with my new car in 45 minutes. They gave me a great deal on my trade, and I didn't even have to argue on the price for the new one I was in and out with my new car in 45 minutes. They gave me a great deal on my trade, and I didn't even have to argue on the price for the new one. Very honest people. I will definitely buy from here again. More
After totaling my car I was convinced I had to buy another VW. Besides the outstanding safety features that allowed me to walk away from the 9 car pileup, my Tiguan was comfortable, sporty, and a bea another VW. Besides the outstanding safety features that allowed me to walk away from the 9 car pileup, my Tiguan was comfortable, sporty, and a beautiful Atlantic Blue! The folks at VW North whom I bought my first two Tiguans thru came thru for me again! Chris my totally awesome hero found me just the right car, and Jacob in finance kept my payment where I could afford it! These guys went so far above and beyond I cannot thank them enough!! More
Best dealership! From the clean, bright customer areas with Awesome Coffee! To the front office staff, Nakhita to the greatest sales associates! Angelo - you are the From the clean, bright customer areas with Awesome Coffee! To the front office staff, Nakhita to the greatest sales associates! Angelo - you are the best!!! You get to hang out with Danny to finalize all of your paperwork, thank you!!! And all the behind the scenes .. number crunchers / detail guys Thank you so much! Love my new VW! It s perfect! … and truly so much fun to drive!!! ( have changed the inside customizable ambient lighting a bunch!) VW always adds such unique fun hidden accessories!!! Thank you all! More
Easy, prompt and professional! Brett and Jayden were knowledgeable, read the room and delivered impeccable service. Best in class! Brett and Jayden were knowledgeable, read the room and delivered impeccable service. Best in class! More
Great staff, honest, very upfront, helpful, and most of all patient. Thank you to Brett, and Wayne, with Danny as a Manager fantastic team. all patient. Thank you to Brett, and Wayne, with Danny as a Manager fantastic team. More