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Orlando Mini

Orlando, FL

4.6
107 Reviews
Call Dealership (407) 835-2727

350 South Lake Destiny Drive

Orlando, FL

32810

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107 Reviews of Orlando Mini

July 13, 2024

Excellent sales experience! Emma was our sales rep and she took exceptional care of us. Communication and follow up was outstanding! More

by thecaliks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma
Report | Print
Jul 15, 2024 -

Orlando Mini responded

Thank you for sharing your excellent sales experience with Emma and the team at Orlando MINI! We're glad to hear that communication and follow-up were outstanding. Enjoy your new ride!

Helpful
June 22, 2024

Always have a great experience every time. People are very pleasant and no extremely helpful. More

by conniemaury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 24, 2024 -

Orlando Mini responded

Your kind review warms our hearts! Thank you from the Orlando MINI Team.

Helpful
June 20, 2024

Friendly, Proffesional, Excellent Service. . Timely, Attentive Quality, Value and that is all I need to say More

by chunter782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Bagwandeen
Report | Print
Jun 21, 2024 -

Orlando Mini responded

Thank you for highlighting the friendly and professional service at Orlando MINI! We're glad to hear that our team met your expectations in quality, value, and attentiveness.

Helpful
June 10, 2024

My Countryman had to return to the shop THREE times (within the same service visit) to do what should have been a one-time shop experience. Appointment was to do the pre-36K service, plus a tire rotati More

by MEngestrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Spann
Report | Print
Jun 12, 2024 -

Orlando Mini responded

We apologize for the inconvenience and frustration you experienced with your service visit. It's clear we did not meet our standards of thoroughness and communication, especially regarding the brake inspection. We would like to make this right for you; please reach out at your convenience so we can address these issues directly. Thank you, Brian Diederich - Service Manager - +1 (407) 835-2727

Helpful
June 04, 2024

Amazing service ! Very professional and attentive! I recommend Orlando Mini for service and to purchase your next car. More

by judicarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Soto
Report | Print
Jun 05, 2024 -

Orlando Mini responded

Thanks for recommending Orlando MINI! We're glad to hear you had an amazing and professional experience with our team.

Helpful
May 19, 2024

Great customer service always great to deal with keeps me updated on everything. Appreciate there help. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
May 20, 2024 -

Orlando Mini responded

Rafael, we're delighted to know you've had a positive experience with our team at Orlando MINI. We always aim to keep our customers informed and satisfied. Thanks for your feedback!

Helpful
April 16, 2024

I worked with Tiffany in the service dept. and the process was seamless. This team ROCKS!! More

by whois121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Apr 17, 2024 -

Orlando Mini responded

We are glad to hear that Tiffany provided excellent service. Thank you for choosing Orlando MINI!

Helpful
March 19, 2024

Great service every time. Tiffany, our service representative is always very attentive and helpful. Thank you. More

by erickpace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany B
Report | Print
Mar 19, 2024 -

Orlando Mini responded

We're glad to know you've consistently had great service with us at Orlando MINI! Your compliments about Tiffany's attentiveness and helpfulness are much appreciated. Thanks for your review!

Helpful
February 28, 2024

Matthew was incredible! As good as any advisor I've worked with. I think Adante was the best, but Matthew has stepped in and not missed a beat. I'll keep coming back to Orl More

by villages531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 28, 2024 -

Orlando Mini responded

We're so glad to know that Matthew and Adante provided you with excellent service at Orlando MINI. We appreciate your feedback and look forward to seeing you again!

Helpful
February 18, 2024

Last year had some minor warranty work. No problems whatsoever. Recently had annual maintenance. They performed what was needed and updated me for what is upcoming. Work was timely and car More

by brmorgan0989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service
Report | Print
Feb 19, 2024 -

Orlando Mini responded

We're glad to know that you had a smooth experience with your warranty work and annual maintenance at Orlando MINI. It's great to see our efforts in keeping customers updated and comfortable are appreciated! Thanks for the review, we look forward to serving you again soon.

Helpful
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