Orlando Mini

Matt always takes very good care of me. Great service.Thank you Matt! October 2024 Great service.Thank you Matt! October 2024 More

Good service,the waiting room is very nice and clean. Service advisor Tiiffany is congenial, polite, knowledgeable and helpful. It has been a good expérience all around. Service advisor Tiiffany is congenial, polite, knowledgeable and helpful. It has been a good expérience all around. More

Always attentive to me provide excellent service and repair time is always around the time we’re told repair time is always around the time we’re told More

My service adviser Tiffany has been wonderful navigating me through a couple of difficult repairs on my 160+K miles Mini. The service department sent me videos while they evaluated my car and pointed out t me through a couple of difficult repairs on my 160+K miles Mini. The service department sent me videos while they evaluated my car and pointed out the repair needed and why. I was able to view these from home since they had provided me with a loaner. I knew I was given the proper options and felt that my car needs were well taken care of. More

Excellent sales experience! Emma was our sales rep and she took exceptional care of us. Communication and follow up was outstanding! Emma was our sales rep and she took exceptional care of us. Communication and follow up was outstanding! More

Always have a great experience every time. People are very pleasant and no extremely helpful. People are very pleasant and no extremely helpful. More

My Countryman had to return to the shop THREE times (within the same service visit) to do what should have been a one-time shop experience. Appointment was to do the pre-36K service, plus a tire rotati (within the same service visit) to do what should have been a one-time shop experience. Appointment was to do the pre-36K service, plus a tire rotation that was owed to me from failure to do it on the previous visit, then the service failed to perform the brake inspection to determine remaining brake life. And only received a verbal "yellow range" brake life for all 4 wheels. No video inspecion by the service technician at the end. More

Amazing service ! Very professional and attentive! I recommend Orlando Mini for service and to purchase your next car. Very professional and attentive! I recommend Orlando Mini for service and to purchase your next car. More

Great customer service always great to deal with keeps me updated on everything. Appreciate there help. updated on everything. Appreciate there help. More

I worked with Tiffany in the service dept. and the process was seamless. This team ROCKS!! and the process was seamless. This team ROCKS!! More