Orlando INFINITI

Enroute from Boston to Florida, our 2009 Infiniti G37X was due for a service check---oil, filter, tire rotation etc. Visit to the Service Dept at Orlando Infiniti was first rate in all respects. Servic was due for a service check---oil, filter, tire rotation etc. Visit to the Service Dept at Orlando Infiniti was first rate in all respects. Service Consultant, Marcos Catena, was very professional, personable and capable. We were greeted by Marcos who quickly had us registered in to the Service record system, detailed exactly what the service would include and gave us an estimated time for its completion. Service work was competently performed as outlined and in the time specified. Our total service experience at this dealership was excellent; it is an extremely well run operation, one which I would highly recommend to all Infiniti drivers. More

I took my M35 in on Saturday for the Express oil change. When I called they said I would be out in an hour. My free time is very limited. I was very, very pleased when I was out of there in 45 minutes with When I called they said I would be out in an hour. My free time is very limited. I was very, very pleased when I was out of there in 45 minutes with GREAT Service!! I'll never take my car any where else for an oil change. More

Your review Exceptional Experience - First Class Your review Exceptional Experience - First Class Dealership!? - ? - Today I own a company headquartered in Tampa, Florida and also live in Tampa B Your review Exceptional Experience - First Class Dealership!? - ? - Today I own a company headquartered in Tampa, Florida and also live in Tampa Bay Area and yet I recently leased a brand new 2010 FX50s from Orlando Infiniti. Over the years I have leased and purchased numerous automobiles both locally and out of my area including a 2007 FX45 which I owned and traded towards the new Infiniti. My recent and ongoing experience with Orlando Infiniti is so impressive, I am compelled to write my first ever review of an automobile dealership. Orlando Infiniti not a remarkable facility with one of the most impressive showrooms you ever visit, the staff provides its customers with first class treatment from the very beginning. The attention to detail from the initial greeting all the way thru the vehicle selection and delivery process made my new vehicle experience, one we truly enjoyed. Driving a little more than an hour to Orlando Infiniti not only saved us substantially on the new vehicle lease, but was also the best and smoothest automotive transaction I have ever experienced, by far! Those who live in and around the greater Orlando area are very fortunate to have this dealership nearby. I would however, strongly encourage anyone in the market for a new or used Infiniti, regardless of where you live, to jump on the Interstate or Turnpike and take the easy drive to Orlando Infiniti. It will be time well spent and a trip you will be glad you made! More

Excellent service, quick and professional. Kevin told Excellent service, quick and professional. Kevin told me from the start price and fees, and the best thing it didn't change when we close the deal. Excellent service, quick and professional. Kevin told me from the start price and fees, and the best thing it didn't change when we close the deal. Will recommend this dealer to anybody who wants the ultimate car dealer experience. My score from 1 to 10 will be 11. More

This is the first time I leased an Infiniti G37 Coupe. I traded in my BMW and I have been very pleased with the handling of the G37. Leasing was something that I had never done before, but Natalya took the traded in my BMW and I have been very pleased with the handling of the G37. Leasing was something that I had never done before, but Natalya took the time to LISTEN to my needs and find the right car for me, explain all the benefits of leasing and got me a great deal the fits perfectly in my budget. One of the salesman, Nigel even went to my house after the sale and explained to me all the features again on the car and programmed my gate to the HomeLink button. I definitely recommend Orlando Infiniti and Natalya to all my friends and family!! Absolutely fantastic! More

Kevin is awesome! He is polite and funny and direct. He knows a ton about his cars and is just an all around great guy to work with. Evil managers who won't let him give me the price I want - not so much! knows a ton about his cars and is just an all around great guy to work with. Evil managers who won't let him give me the price I want - not so much! Just kidding. Everyone was great and very straightforward. More

From the time we pulled up to the dealership we knew we were about to experience something special. They had their line up of cars all strategically placed, all in the same color and it absolutley made a s were about to experience something special. They had their line up of cars all strategically placed, all in the same color and it absolutley made a statement as you pulled up to the dealership. When we walked inside, the lobby was warm and friendly and again they had their lineup of cars all in Black a contrast from what you observed when you pulled up outside. The salesman was extremely knowledgable of all the products and since I had already shopped around I asked about how his product compared to another brand. His answer was honest and appreciated. There was absolutely NO pressure to buy the car today which was something I was not used to since I have a lot of experience buying cars. The time we spent selecting the right car and all through purchasing process was different from all the other cars I have purchased. You normally go into a small office or are required to sit at a small table out in the open to negotiate back and forth between an unknown party in another office. This purchase took less time than any other car purchase I have made in 40 years. I cannot say enough good things about this dealership. They offered a new owners car clinic about a month after we purchased the car and it was a first clase event. The salesman even offered to come to me about two weeks after our purchase to go over some of the new technology that this vehicle comes with. This is something that nobody else has ever offered to do. So would I go back to buy another vehicle from this dealership? ABSOLUTELY!!! More

The overall experience was great. Damian was great to work with and very friendly, four stars. If I was asked how to make it even better, the one thing i would recommend would be to find a way to speed u work with and very friendly, four stars. If I was asked how to make it even better, the one thing i would recommend would be to find a way to speed up the purchase process, our experience was about 4 hours. The dealer did nothing wrong and seemed very proficient, the experience was just time consuming. More

My husband and I intended on purchasing a pre-certified car, with no particular dealership in mind. Kevin was very patient and informative with us; allowing us to test-drive a few pre-owned cars and answe car, with no particular dealership in mind. Kevin was very patient and informative with us; allowing us to test-drive a few pre-owned cars and answer a ton of questions. He enlightened us with multiple options that would benefit us when putting this car into our business. So instead of getting a pre-owned car I was able to get into a new 2010 G37! All of the staff we worked with during this process made it very easy and painless. I would recommend Orlando Infiniti 100x over to anyone looking for a car. Their service alone was excellent. As soon as my husband's car dies, we'll be back! More

This dealership is the best! I've been a customer for years and they just keep getting better. The new dealership is fantastic, the service was great and everybody just seems happy to be there. This time years and they just keep getting better. The new dealership is fantastic, the service was great and everybody just seems happy to be there. This time I decided to wait for my G35 to be serviced and they took me across to the Mall at Millenia where I had a wonderful time. They told me to call when I was finished shopping and they would send the driver to pick me up. A young man from the dealership, his name was Chris, picked me up and brought me back to the service drive where Sara had my car all cleaned and ready to go. Great job again! More