Orlando INFINITI

2107 QX70 Orlando INFINITI just provided me the best customer experience I've ever had. I've used Carvana in the past and loved it, but would rate my experience Orlando INFINITI just provided me the best customer experience I've ever had. I've used Carvana in the past and loved it, but would rate my experience with Orlando INFINITI higher. The facility is immaculate and the staff are all personable and genuine. Goran took care of my trade in and my purchase. He was the ultimate professional throughout and there was no wasted time nor did I ever feel rushed. He called me 2 weeks after the sale to ask me some questions about my trade in for a customer. I eventually spoke on the phone with the customer to answer the questions directly. It was great to see Goran taking care of another satisfied customer who eventually purchased my trade in and received a great vehicle. Nick Garafolo in Finance was also very professional and a pleasure to work with. I can't recommend Orlando INFINITI enough More

Goran came to me and my parents with a great attitude. He made sure that we were happy and satisfied with our entire experience at Orlando Infiniti. Thanks to him, I went home with a beautiful Q50. made sure that we were happy and satisfied with our entire experience at Orlando Infiniti. Thanks to him, I went home with a beautiful Q50. More

I have purchased 2 Infiniti’s from this dealership. Both purchases were at a fair price and excellent experiences. The main reason I will continue to own an Infiniti is the excellent service I have received purchases were at a fair price and excellent experiences. The main reason I will continue to own an Infiniti is the excellent service I have received from Tim Brown. More

I bought an Infiniti Q50 from Orlando Infiniti and Goran was my sales representative. Goran is a 100% professional and gets it done. When it came time to close the transaction Gabriel in the Finance Dep was my sales representative. Goran is a 100% professional and gets it done. When it came time to close the transaction Gabriel in the Finance Department took me through the quickest and most efficient closing I have ever experienced. Another true professional. Goran did such a great job I referred my son to Goran and he now owns a Q50 as well. Excellent job, Goran and Gabe! More

Exceptional Purchasing Experience This has been the best dealership experience I have ever had. Goran from day one of my inquiry was extremely responsive and knowledgeable about all th This has been the best dealership experience I have ever had. Goran from day one of my inquiry was extremely responsive and knowledgeable about all things Infiniti. He was able to provide recommendations on the different motor and trim packages and was extremely efficient and accommodating when I wanted to see multiple pre-owned Q50s for test drives. Within reason he was able to accommodate all of my request to get the deal done. My experience in the finance department was unlike any other. Gabrial was able to get me out of the door and in my Q50 amazingly quick. Also, Curtis and the detail team did an exceptional job on the detail and made sure my car was shining when I drove away. Thank you Orlando Infiniti! More

Great experience by far. Gabriel in the Finance Department took great care of me. Looking forward to my new vehicle. Thank you Orlando Infiniti for a truly exceptional experience. Department took great care of me. Looking forward to my new vehicle. Thank you Orlando Infiniti for a truly exceptional experience. More

Orlando Infiniti is a dealership where friendships form, truly exceptional service and value meet. over the past 8 years we have have a great pleasure working with the same service advisor, Sarah Gibson. Ne truly exceptional service and value meet. over the past 8 years we have have a great pleasure working with the same service advisor, Sarah Gibson. Never disappointed. Excellent. More

We had awesome service with Kerwin, he helped find the car within a week and was able to close the deal fast. He really prioritized my order and it was perfect. car within a week and was able to close the deal fast. He really prioritized my order and it was perfect. More

Whatever you do avoid this dealer at all costs!The Whatever you do avoid this dealer at all costs! The serviced department has had my car for a month, after it took me a month to get the car in serv Whatever you do avoid this dealer at all costs! The serviced department has had my car for a month, after it took me a month to get the car in service. The car has just been sitting...parts are not ordered nobody is working on it AND the only result so far is they backed into my car and damaged it. To make matters worse I have no answer as to when or if its getting fixed, no dates... nothing. Update: 2/21/2020 I pull my car out of the dealership repaired from the accident that was caused to the front bumper and grill. Caused by Enterprise. I asked a dealership to let me take my car home to prevent any further damages. And if they would let me reschedule once the parts come in and my car can get worked on. Update: 3/3/2020 I just got off the phone with Derek the service manager and we’re now getting some traction. Parts are ordered and I’m scheduled to bring the car in on March 9 2020 for the repairs and initial reason why I brought the car in. As a sign of good faith Derek has agreed to help me with a solution in regards to some of the sticky buttons that are not covered under warranty. More

Excellent Low Pressure Experience My wife and I worked with Andrew Munn who was excellent, low pressure, and transparent at every step. We felt we paid a fair price and our trade in of My wife and I worked with Andrew Munn who was excellent, low pressure, and transparent at every step. We felt we paid a fair price and our trade in offer was reasonable. I would highly recommend Andrew and cant express how much we appreciated his low pressure, strait forward nature. -Braxton Bragg More