Orlando INFINITI/Aston Martin/LOTUS

I recently purchased a new Infinity G37 coupe through the Internet Sales Program. I was very pleased with the process and helpfulness of the staff of Orlando Inifinty. Internet Sales Manager Kevin McGill an Internet Sales Program. I was very pleased with the process and helpfulness of the staff of Orlando Inifinty. Internet Sales Manager Kevin McGill and Sales Consultant Nigel Ramsaroop provided prompt and complete information prior to the sale. I unexpectedly found myself passing the dealership late in the afternoon on a Saturday. Even though I did not have an appointment, I stopped in. I was greeted cordially by Kevin and Nigel. I had already done considerable research and knew what I was looking for. Orlando Infinity had the car I was looking for at a price I wanted to pay. The transaction was quick and painless. The staff actually stayed after closing hours to complete the paperwork and prepare the car for me to drive out that evening. I was in and out with my new car in a little over an hour. Nigel went over the features of the car with me, including programming my cellular phone into bluetooth, etc. Since purchasing the vehicle, I have spoken with Nigel twice by phone and he has been very helpful on both occassions. Overall, I am very happy with my experiences with Orlando Infinity and their staff. Hopefully, my continued dealings with the dealership will be as pleasant. More

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Very smooth transaction. No gimmicks or pricing games! Available inventory is viewable on-line & includes the option packages installed on each car. This is the 1st Infiniti dealership I've encountered th Available inventory is viewable on-line & includes the option packages installed on each car. This is the 1st Infiniti dealership I've encountered that truly embraces and knows how to handle sales generated via the internet ! Manuel was easy to work with and knew the features, functions and available options of the car 100%. We noticed 1 minor issue with the car we chose during the test drive and that got repaired prior to delivery. Manuel was even able to get the windows tinted as we requested on very short notice, saving us a trip back to the dealership. Orlando Infiniti is actually further away from me than 2 other dealers, but the aggressive pricing and accommodating staff make it worth the extra drive time to get there. And it appears their service is 1st class as well ! More

My experience with Orlando Infiniti has been top notch. My new car purchase spanned a few months from the test drive to the paper signing. Natalya was extremely attentive to my variety of requests, even a My new car purchase spanned a few months from the test drive to the paper signing. Natalya was extremely attentive to my variety of requests, even allowing me to put one car on hold whole a separate car was on order, on the off-chance that car incentives changed dramatically at year's end. When it was all done, I am thrilled with my purchase because the car rocks and they were extremely willing to negotiate. Now that I have purchased the car, Orlando Infiniti has been teriffic with their follow-up care. They contacted me to answer any questions that may have come up after driving my car for a few days, and they CONTINUE TO WORK WITH ME on my desires (rear spoiler, rim locks) even though I have inked the deal. It is clear to me now that Orlando Infiniti is not only interested in selling me a car, but establishing a life-long customer. More

I bought from this dealer because they gave me the best price on a G37 sedan. I worked with Damian Castillo over the internet and phone, though I am unsure if he is the dedicated Internet sales agent. I price on a G37 sedan. I worked with Damian Castillo over the internet and phone, though I am unsure if he is the dedicated Internet sales agent. I live in Tampa, but this dealer offered a price that made it worth my while to drive and buy from them. Pickup experience was generally pleasant, with no suprises. Some up-sell for add-ons, but not a hard sell. One of the models promised in stock before I left Tampa was in fact was sold before I arrived, but Damian brought another identical one to me the next morning and we met 1/2 way between Tampa and Orlando. Additionally, he sent me an iPod cable via overnight UPS when one was missing from the vehicle. I highly recommend giving them a call if you are in the market for an Infiniti in Florida. Recommended dealer. More

I had a pleasant buying experience from Orlando Infiniti. Manny was very friendly, courteous and knowledgeable. Aside from giving me a good deal, he made sure the vehicle with the color and exact options I Manny was very friendly, courteous and knowledgeable. Aside from giving me a good deal, he made sure the vehicle with the color and exact options I wanted arrived on the date I required. They also have a new owner car clinic which was great because not only do they acquaint you with the services of owning an Infiniti, they also make sure they answer any questions you may have specific to the vehicle you just bought. More

Dalemarie was great to work with. She listened to my needs and provided the best experience she could. The car was great, she explained all the options, and provided responsive communications both via p needs and provided the best experience she could. The car was great, she explained all the options, and provided responsive communications both via phone and email. Only "down side" was the price of my trade-in but for tax reasons I went with what they offered. Overall I'm satisfied with the experience and my first run of service (elective, not mandatory) met my high level of expectations. More

I was very pleased with my experience at Orlando Infiniti. DaleMarie was a pleasure to work with, she was prompt in responding to my emails and phone calls, and always answered all my questions and Infiniti. DaleMarie was a pleasure to work with, she was prompt in responding to my emails and phone calls, and always answered all my questions and concerns that I had. I was shopping around at a few dealers and Orlando Infiniti was by far the easiest and best to work with. They were willing to give me more then a fair value for my car without me having to haggle over the price. Their customer service is the main reason, I will continue to purchase from them, even though there are 3 other dealers that are closer to me. More

Our salesman, David Menne, provided excellent sales service as well as service after the sale. David quickly and thoroughly responded to our very specific requirments for options on the Infiniti we de service as well as service after the sale. David quickly and thoroughly responded to our very specific requirments for options on the Infiniti we desired. He also ensured we were comfortable operating all the new gadgets on the car. And followed up to answer any additional questions that we might have. David was a delight to work with right from the first moment we met. He's quite professional but also has a great sense of humor. And he found us exactly the car we wanted at a very competitive price. Overall, the best car purchasing experience I've ever had. The service for our first scheduled maintenance was also superb. We definitely highly recommend this salesman and dealership, and the awesome Infiniti vehicles. More

This is my 4th lease with Orlando Infiniti. They have always gone out of their way to make the process painless and quick (two factors that are critical to me.) While I'm not sure that I've always gotten always gone out of their way to make the process painless and quick (two factors that are critical to me.) While I'm not sure that I've always gotten the absolute lowest pricing, I've never been dissatisfied with the deal. The cars are typically a much better value than other luxury brands and they perform extremely well. On the occassions that we've needed service Orlando Infiniti has always been helpful and efficient. I've dpne business with them for over 10 years and I would (and have) recommended them to anyone looking for great service. More