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Orlando INFINITI/Aston Martin/LOTUS

Orlando, FL

5.0
818 Reviews
Central Florida's Premier Luxury Automobile Dealer Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia. The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience. The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 818 reviews

August 27, 2010

Kevin is awesome! He is polite and funny and direct. He knows a ton about his cars and is just an all around great guy to work with. Evil managers who won't let him give me the price I want - not so much! More

by Chelehipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sternett
Nov 15, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you for your kind words and business. Kevin is an asset to our sales team and truly cares about his customers. We look forward to seeing you in our customer lounge. Peter Wilson

July 31, 2010

From the time we pulled up to the dealership we knew we were about to experience something special. They had their line up of cars all strategically placed, all in the same color and it absolutley made a s More

by BSULLIVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Ramsaroop, Joel Ramsaroop
Aug 03, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Congratulations on your new Infiniti and thank you for your kind words! We really do appreciate our customers and our new owner's car clinic is just one of the ways we show it. Should you need anything in the future, please let us know. Sincerely, Peter Wilson

July 29, 2010

The overall experience was great. Damian was great to work with and very friendly, four stars. If I was asked how to make it even better, the one thing i would recommend would be to find a way to speed u More

by mro31472
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Castillo, Damian Castillo
Jul 29, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Congratulations on your purchase and thank you for your feedback. Damien is definitely an asset to our organization and genuinely cares about his customers. Sincerely, Peter Wilson

July 13, 2010

My husband and I intended on purchasing a pre-certified car, with no particular dealership in mind. Kevin was very patient and informative with us; allowing us to test-drive a few pre-owned cars and answe More

by katie236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sternett
Jul 29, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

I appreciate you sharing your buying experience. At Orlando Infiniti, we strive to provide superior customer service and I'm pleased to hear you received that from Kevin. We certainly appreciate your business and look forward to helping you with your next purchase. Enjoy your new car! -Peter Wilson

June 18, 2010

This dealership is the best! I've been a customer for years and they just keep getting better. The new dealership is fantastic, the service was great and everybody just seems happy to be there. This time More

by Golden1456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara and Chris
Jul 29, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you for your kind words. We're certainly proud of our new facility and our convenient location. We look forward to seeing you in our service drive again! Sincerely, Peter Wilson, Owner

June 17, 2010

To date Orlando Infiniti has damaged my vehicle, not fixed issues that were supposed to be fixed, and not performed service that was supposed to be performed. Great shop to buy from, but save yourself More

by showinshocker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Jul 29, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Unfortunately, it seems you can't make everyone happy. We pride ourselves on customer service and feel it's one of the reasons we've been so successful. I invite you to come in and experience our facility, staff and service for yourself. I think you'll be pleased. Sincerely, Peter Wilson, Owner

May 20, 2010

KEVIN STERNETT OF SALES , WAS VERY INFORMATIVE , POLITE AND KNOWLEDGEABLE AS WHERE THE SERVICE DEPT . AND SO WAS THE GIRL , WHO WAITED ON AND HELPED US WITH ALL THE PAPER WORK . ORLANDO INFINITI SHOULD B More

by WASAWHID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN STERNETT AND OTHERS
Jul 29, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you for your kind words and referral. Kevin is a terrific salesman and I'm pleased to read you enjoyed working with him. Congratulations on your new vehicle and thank you for your business. Peter Wilson

May 19, 2010

this dealership provided me with excellent service when i came in looking for a car to buy. i ended up buying a g37 sedan and the whole process was made seamless by kevin sternett and the rest of the staff. More

by algene1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin sternett
May 03, 2010

My wife and I met Steve Graham on our first visit to Orlando Infinity. Steve was very courteous and easy to talk to. He showed us several different models and there was always no pressure to buy. More

by mikedolby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Graham
May 07, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you for sharing your experience with our dealership and our staff Mr. Dolby. Congratulations on your purchase and let me know if there's anything we can help you out with in the future. Sincerely, Peter Wilson

March 18, 2010

I live in Jacksonville, however my first impression with the sales staff at Orlando Infiniti was so amazing that I leased my new 2010 G37 from them.Everything was handled extremely professionally over the p More

by zeeshqamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Menne
Mar 24, 2010 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you so much for sharing your experience and making the drive from Jacksonville to Orlando. We feel lucky to have David as part of our sales team. He genuinely cares about his customers and their purchase experience. We look forward to seeing you in our service lounge! Sincerely, Peter Wilson General Manager

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